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Energy

Archives for May 2017

MSE News: Green Star Energy launches new loyalty scheme but should you go for it?
Green Star Energy has launched a loyalty scheme which rewards customers for switching and staying with the firm...Read the full story: 'Green Star Energy launches new loyalty scheme but should you go for it?'
Help with electric meters
Hi we have lived in our house for about 20 years at a guess and about 7 years ago a company moved next door and our electric has increased and we cant work out why so we got the British gas people out and they say it looks like we have a landlord system in so our neighbour should pay us for there electric and we should be…
Sainsburys Enercy - Necta points dropped
Just had an email from Sainsbury's energy - from July the are not giving nectar points on fuel. Rotter's... :mad:
Eco 7 split
Hello I work at a advice agency and a client as come in with a issue were their landlord are buying the energy and then they are buying it of their landlord. Now the client doesn't have a Eco 7 electric meter they have a standard meter but on their bill anything they use is being split Day 79.57% and night 20.43% so if…
E.ON still installing SMETS1 meters
I couldn't find an answer to this online so tweeted E.ON Help yesterday. Hopefully putting it here will help others find it. According to E.ON Help, as you can see in the tweet reply, they are still deploying SMETS1 smart meters. https://twitter.com/EONhelp/status/869519866943983616 These are the old smart meter types that…
Thanks Martin^^+&^&%%+()&//)(
I have just switched to Green Star Energy from SSE. I have been given a switch date. I have smart meters in my house SSE fitted last year. Green star asked me to submit meter reading. When I called green Star they weren't aware of my smart meters even though i put it down on submission form. You do not have a contact…
Switching supplier process?
I rent out a property, and the tenants are leaving in 10'days. I know the switching process takes 3 weeks, so if I apply to switch to my chosen tarrif today, is it possible? Apart from obviously advising my tenants, to ignore coresspondence. I just don't know if the switch will effect their account, as I suppose they need…
New gas supply - which supplier?
Hi I'm needing a little advice or recommendations. I'm finally getting a gas supply in my flat, Southern Gas are installing the pipework on the 14th July. But i have to find a supplier to provide the meter. Comparison sites ask me about my usage or current supplier, so i can't get accurate results. My electric is with a…
Money Moral Dilemma:Should I ask my neighbour to stop charging their car?
This week's MoneySaver who wants advice asks... I live in a block of flats and have noticed another resident frequently charging their electric car using the general plug sockets there. Our service charge is already high and I'm worried this could push it up further - should I say something? Unfortunately the MSE team…
Complex meter, how to switch
Hello, Last weekend I tried switching electricity supplier (no gas) via the ukpower comparison site. I got offered a quote of £360 less per year what I'm paying now. I'm with edf and the new quote was with eon. Perfect I thought. 1 phoned them 2 days ago as I was worried as to why I had not received a welcome pack, to be…
Should I Switch?
So I've just had an energy meter fitted by Siemens on behalf of first utility for free. Thing is my contract is up tomorrow can I still switch or may they try and charge me for the installation as its so soon after.
Want to change a prepaid meter
I've just moved into a new house with the previous owner leaving prepaid meters. I decided to change those to normal meters and possibly change providers of gas & elec. (BG & EON) We had no issues with the electricity meter and EON changed it quite quickly, but with the gas meter, we've ran into some trouble. Firstly,…
Energy price query
hello, This is my first post here and I'm just looking for some info/advice on energy bills. My fiancee and I live in a one bedroom, ground floor flat in London and for the first year we paid £55 per month for our gas and electric. When that tarriff ended in March my direct debit amount leaped up to £167. I then submitted…
Scottish Power - 3 year complaint and counting
(Very) long story short I bought my house from new 3 years ago and am still having problems with Scottish Power getting the account set up correctly. The builder (Bellway) incorrectly registered the incorrect meter serial numbers and opening reads with my neighbour's...it is a purpose built upstairs/downstairs flat. Anyway…
Edf - HUGE waiting list for new credit/smart meters
I bought a flat at the end of last year which uses an pre-pay electricity meter. I wasn't too worried about that as I assumed I could just switch to a credit one, but that seems to be a near impossible task! I'm currently with Edf who tell me that because of the government's commitment to installing everyone with a smart…
Which Boiler to pick?
My plumber has recommended a Potterton titanium 28kw to me. I was more inclined to choose a Worcester Bosch 30i. What are people's options on the Potterton make and quality? Will the brand be popular in the long run, with parts readily available? I'm fearful that because Worcester are more common, I should choose them as…
Boiler for electric-only flat
Hi all, I had such great advice about my storage heating query and together with other threads on the forum I now have a plan to solve our heating problem. But now I have to move on to the hot water supply problem. Background: electric only flat using Economy 7 because storage heaters. 2 bedroom flat with 2 occupants who…
Home Warm Discount
Hi I am currently with Extra Energy and my fixed term ran out on 25th April so I was switched to the standard rate, I had an e mail around that time about the home warm discount which I was eligible for and I applied I thought I would just stay on the standard tariff to see if I got the £140 discount (as I had been with…
Water butt offer
Finally having gone for a water meter I have decided to add a water butt so I can water the plants without sweating about the cost. Having trawled Amazon and Ebay pricing up components I saw this offer at Wickes, Complete kit including butt for £20. Normal price is £30. Its cheaper than anything online I could find an no…
Best Combi Boiler?
I need to replace my existing combined boiler. I have a two bedroom, one bathroom, hallway, kitchen 59 m square home. I need a combi boiler that is decent, compatible and good quality. What would people recommend ? Looking at a budget of £1500 for the boiler. Any specific brands or models would be great if you could…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Energy

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