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E.ON still installing SMETS1 meters

[MaccA]
[MaccA] Posts: 95 Forumite
Part of the Furniture 10 Posts Combo Breaker
I couldn't find an answer to this online so tweeted E.ON Help yesterday. Hopefully putting it here will help others find it.

According to E.ON Help, as you can see in the tweet reply, they are still deploying SMETS1 smart meters.
https://twitter.com/EONhelp/status/869519866943983616

These are the old smart meter types that may not be compatible with other energy providers should you wish to move supplier. The new smart meter type, SMETS2, will use the central government backed 'DCC' network for communicating, which will allow all suppliers to automatically pick up readings from any SMETS2 smart meter. See this Which article for confirmation and more info. http://www.which.co.uk/reviews/smart-meters/article/smart-meters-explained/smart-meter-roll-out.

Which states that suppliers are allowed to deploy SMETS1 smart meters for 1 year after the DCC went live. I can't find an exact date for that but from the official DCC web site it looks like that was some time in November 2016. https://www.smartdcc.co.uk/implementation/programme/

Hope this helps someone. The information is correct to the best of my ability. Happy for someone to correct or add more info.
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Comments

  • I think everyone is still installing SMET1s not just E.ON
  • Shavuot
    Shavuot Posts: 125 Forumite
    edited 31 May 2017 at 9:33AM
    [MaccA] wrote: »
    I couldn't find an answer to this online so tweeted E.ON Help yesterday. Hopefully putting it here will help others find it.

    According to E.ON Help, as you can see in the tweet reply, they are still deploying SMETS1 smart meters.
    https://twitter.com/EONhelp/status/869519866943983616

    These are the old smart meter types that may not be compatible with other energy providers should you wish to move supplier. The new smart meter type, SMETS2, will use the central government backed 'DCC' network for communicating, which will allow all suppliers to automatically pick up readings from any SMETS2 smart meter. See this Which article for confirmation and more info. http://www.which.co.uk/reviews/smart-meters/article/smart-meters-explained/smart-meter-roll-out.

    Which states that suppliers are allowed to deploy SMETS1 smart meters for 1 year after the DCC went live. I can't find an exact date for that but from the official DCC web site it looks like that was some time in November 2016. https://www.smartdcc.co.uk/implementation/programme/

    Hope this helps someone. The information is correct to the best of my ability. Happy for someone to correct or add more info.

    Oh,are you suggesting all those who have had smart meters installed to date will find they won't work in smart mode if they ever switch supplier?

    I think there should be a lot more about this, if true :cool:

    Who needs smart meters anyway? We all survived withgout them until now.
    Iirc, they were only introduced because of a Brussels mandate, and thanks to us all voting Brexit, we'll be out of that by March 2019
    Perhaps we could then put the £billions it's going to cost towards something useful like our NHS, or police?
  • E.ON_Company_Representative:_Helena
    E.ON_Company_Representative:_Helena Posts: 2,359 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Morning [MaccA]

    That's right we are still fitting SMETS1 at the moment.

    We’re looking to start using SMETS2 later this year.

    But I'm sorry we don't have much further information about it for now.

    Thank you

    Helena
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • MoneyMate
    MoneyMate Posts: 3,237 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Morning [MaccA]

    That's right we are still fitting SMETS1 at the moment.

    We’re looking to start using SMETS2 later this year.

    But I'm sorry we don't have much further information about it for now.

    Thank you

    Helena

    Thanks for this information as waiting to change to Smart :money:
    There are more questions than answers :shhh: :silenced:
    WARNING ! May go silent for unfriendly replies
    Please excuse me Spell it MOST times :o
    :)
    :A UK Resident :A
  • Eon couldn't fit a smart meter at my last property due to a poor mobile phone signal.

    I moved into a new property two months ago and Eon have been today to fit a smart meter. Again it has failed due to a poor mobile signal.

    Talking to the fitter, he says 25% of the installations are failing.

    As he spent more than two hours with me, this must be costing Eon (and therefore its customers) a fortune.

    I wonder if the Smets2 meters will be any better.
    "There are not enough superlatives in the English language to describe a 'Princess Coronation' locomotive in full cry. We shall never see their like again". O S Nock
  • phillw
    phillw Posts: 5,633 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I wonder if the Smets2 meters will be any better.

    It's unlikely that Smets2 meters will be any different to Smets1 meters, apart from running new software.
  • brewerdave
    brewerdave Posts: 8,621 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    phillw wrote: »
    It's unlikely that Smets2 meters will be any different to Smets1 meters, apart from running new software.


    ...not quite true as far as I'm aware.......SMETS2 meters will be able to operate as part of a local network..so won't be dependent on establishing their own mobile connection "back to base" - they SHOULD work as long as some meter(s) in the locality have a connection to the DCC.
  • phillw
    phillw Posts: 5,633 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    brewerdave wrote: »
    ...not quite true as far as I'm aware.......SMETS2 meters will be able to operate as part of a local network..so won't be dependent on establishing their own mobile connection "back to base" - they SHOULD work as long as some meter(s) in the locality have a connection to the DCC.

    If they are using zigbee to achieve that, then SMETS1 meters may still be up-gradable as that is the wireless network used for communicating between the meter and the in house display.

    You could be reliant on lots of people having the meters fitted before yours will work and a lot of those people could be in the same boat.
  • brewerdave
    brewerdave Posts: 8,621 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    phillw wrote: »
    If they are using zigbee to achieve that, then SMETS1 meters may still be up-gradable as that is the wireless network used for communicating between the meter and the in house display.

    You could be reliant on lots of people having the meters fitted before yours will work and a lot of those people could be in the same boat.

    I agree.......so I won't be an early adopter of SMETS2 either:rotfl:
  • Brighty
    Brighty Posts: 755 Forumite
    Getting almost daily phone calls and letters now from EON, pestering me to get a smart meter.
    Are we any closer to SMETS2 yet?
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