-
is it possible to "leak" electricity?
For a number of years now every time we have looked into switching our energy and spoken to an adviser we have been asked "how much" or "are you sure" when questioned about our electric usage. Ive been online to our existing energy provider and on a comparison with 1349 other similar users we are paying 126% more than…
-
The " NEW" Green Deal
Apologies if this is in the wrong place but if so I'm sure it will be moved . I know the Green Deal was killed off a while back but on Facebook The New Green Deal is being touted .Not a lot was explained about it and Googling produced nothing . There is a url for the company at .co.uk but again that says little and there…
-
Flow via cheap energy club
my fix with flow is due to end april 2017 and im happy to pay £60 exit fee to get the fixed x 2 years deal with them - its only available via this site or Money supermarket apparently but whenever i submit my details to either site this special 2 year fix doesnt appear - has it now ended? Flow have put me on their Connect…
-
False advertising of energy prices? - a recurrent problem?
I recently joined MSE's Cheap Energy Club. The first deal that caught my eye was with Ovo. It wasn't the cheapest, but they had the best rating for customer service, so I went with their fixed tarriff until December 2017. However, when their Welcome Letter came through, the deal therein didn't reflect the tarriff that had…
-
Grin25
I want to change my energy supplier in order to make the recommended savings but I am expecting to move house in early January. Should I wait to change supplier until I have moved?
-
Utility Switch
Can anybody help please? I tried to switch Gas and Electricity supplier, unfortunately an Erroneous Transfer happened and my change over did not happen. The ET is now all sorted and I am trying to change suppliers again but when I have done a comparison on here it is still saying that a "transfer is in progress". This is…
-
GB Energy
I remember a siren voice on here warning that the owners of GB Energy may not be the best people at running a company. There is a little bit in the latest Private Eye: "GBE's last published accounts report two egregious "related-party transactions"; purchases totalling £2.5 million from Myoffers Limited and CGF Marketing…
-
Ovo Energy makes charitable payment after missing appointments with customers
Ovo Energy has agreed to pay £58,000 to charity after its agents missed appointments with customers, or turned up late, and then failed to compensate them as required by the regulator....Read the full story: 'Ovo Energy makes charitable payment after missing appointments with customers' Click reply below to discuss. If you…
-
Smart meter
BG have decided to give me smart meters because I became a customer via MSE Energy Club, or maybe they just want to give me them. Do I want them? Pros and cons.
-
British Gas PAYG Smart Meter Problems
I had a PAYG smart meter installed by British Gas around a year ago and it worked perfectly, allowing me to top up using their app or website, monitor electricity usage, etc. It was much easier than the old system of topping up a key or card at a shop. Unfortunately it stopped working around 3 months ago. I could no longer…
-
Blue Group Recycling Double Glazing Offer
Unusually, for some unknown reason I actually listened to a cold caller today! It turned out to be a company called Blue Group Recycling who say they offer cashback and percentage discounts on replacement double glazing over 10 years old. I heard them out, thinking it was something like the Government's Green Deal. But…
-
chaning supplier with E7 meter but on single rate tariff
Hi I have an E7 meter but only use it on a single rate tariff. Does this mean I can still switch suppliers to be just on a single rate? Thanks
-
Solar PV system fault and warranty
Hi I am brand new to this site and forum so please be patient. To cut a long story short my 5 year old PV system has developed a fault, the installer (Green Energy Centre has gone walkabout. I have a 6 year warranty of workmanship and installation which holds any Green Energy Centre responsible for the warranty (which was…
-
EON website crashed
As I am waiting to change supplier to co-op I am on a high tariff and wanted to work out how much my final bill is likely to be However EON website is not working : "We're sorry but we're having a few technical issues with our site at the moment, we're working on getting it fixed as soon as possible. " I have my meter…
-
Npower still getting it wrong
And more importantly not very good at putting things right quickly and easily with minimal fuss. Sounds like this guy had as much trouble getting things right as I did. Luckily for him though it made a good story and the media got it sorted otherwise it would be hard to get them correct.…
-
MSE News: British Gas & Npower wrongly tell those with fixes ending to pay exit fees
British Gas and Npower have been wrongly telling customers coming to the end of their fix they'll have to pay to switch ...Read the full story: 'British Gas and Npower wrongly tell those with energy fixes ending they face exit fees to switch' Click reply below to discuss. If you haven’t already, join the forum to reply. If…
-
Eon gas electricity and solar panels
Hi everyone Wondering if anyone can give me a bit of advice as I'm pretty unsure of how it all works! My mum passed away last November and therefore as it's only me "left" I am now in charge of household bills etc. There are Solar panels on the house and eon are who the Feed in tariff readings are given to and who I…
-
Scottish Power - online payments ??
Hi I pay online with Scottish Power, but I only started with them earlier this year. On my account there are 2 cards listed. I want to delete and replace with another, so I emailed them and explained. Their reply : "I am unable to understand the exact concern regarding the card, hence I request you to specify the matter…
-
npower and back billing.
Hi I wanted to share my experience with the hope of someone clearing up the rules re:back billing. This is a long one so apologies. If i can explain my sitiuation... I am renting privately and have economy 7 with npower. We unfortunately have night storage heaters which I tend not to use as they are useless, there is one…
-
Large amount deducted via DD
I'll try to keep it short... This morning I tried to use my card on the underground and i was unable to do so. I checked my bank account to ensure I had enough moneu, and realised I was -£27. I was shocked because i knew i had roughly £500 or so. I went onto recent payments and notices Extra Energy tske out £453 via direct…
