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Budgeting for a boiler replacement
I'm looking to replace our gas boiler this year. I have budgeted £5.5k to do the following. - Replace the boiler - Install new thermostat device to better manage when the boiler comes on - Replace a pump - Flush the system We are a detached 4 bedroom (2 x bathroom) house. Obviously there can be a number of variations but…
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Standing charges and "cheaper" tariff?
Hi, I'm very confused about the standing charges and how they are accounted for comparisons. According to the Cheap Energy Club, I could do with switching providers. However, on the face of it, I am on a rather cheap tariff for gas, at about 7p per day standing charge and 3.5p kWh. Most of the "cheaper" tariffs have…
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Seeking energy company with lower credit score criteria than BG
Hi all, I recently bought my first house and the gas and electricity is paid through prepaid cards rather than monthly direct debits. I phoned British Gas to have this changed and was told I did not pass the credit check. So I set up an Experian account to have a look. The only things going against me is that the average…
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Co-Op Energy! Bill Problems
Advice greatly received!!! Having rung CoOp Energy last week to give them my meter reading (i only rang because their website was down), i was told that my account is £570 in debit. I have been paying a direct debit each month for the last 3 years which the co-op estimated when i switched to them at that time. Since…
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Change Eon Tariff
I am currently on Eon's E.ON MSE Fixed 1 Collective Sept 2015 and on checking my account I am informed that if I change to Eon's E.ON Energy Fixed 1 Year v19 I will save money. Can I just switch online within my online account without any penalty?
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Combi Boiler Thermostat Use
Morning! I've read a lot of different post regarding combi boiler use and plenty regarding energy saving but none exactly fit what I wanted to ask so here goes. I usually get home from work about 6pm and my partner about 5pm. We set the digital thermostat to come on at about 4:30,sometimes earlier in the winter to about 21…
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Haven't paid for gas since June 2014
OK, here goes, this is long and a bit complicated.. May 2014, I signed up to switch my elec & gas supply from Scottish Power... Process all started as normal, had final bills from previous supplier, notifications of new account from Scottish Power etc etc.. Electricity was first to swap over, I was informed by Scottish…
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? Fraud by Energy Company
I am having issues follwoing a meter exchange 16 months ago getting the meter serial number updated on the national database. I have informed my previous suppliers about the issues, but one of them has gone back through and changed all the previous bills, so there is no evidence of the previous issue with the serial…
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Changed Supplier, But Supplier Not Supplying
We were with OVO energy until November, when I switched online to British Gas. I got the final meter request from OVO, paid the bill and they sent me any credit back to my bank account. All good so far. However, British Gas have still not written to me, or anything. When I log in to my acccount online, all it says is 1.…
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npower closing bill seems very odd after a few issues with npower.... Help Please!
Hi, I was wondering if someone could have a little look at my final bill from npower as I don't want to phone them an make a twit of myself for reading it wrong! It's a bit complicated but it goes a little something like this... I moved home in March 2014 and moved my npower account to the new property (so I thought) I…
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Whats the truth? Ovo
Hi can somebody help please as im not sure if ovo are lying to me. Ive just switched over to ovo from eon. Im on a prepayment meter i was quoted 11.94pkw Ive checked my meter and it say 13.42pkw i phoned then to ask and they say my my meter can take up to ten days or 10 top ups to update. They said im getting charged the…
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Dispute with EDF: next step?
I have had an ongoing dispute with EDF from September last year. Basically the bill they sent me showed that I was over 1k in credit. When I contacted them, they said I could claim a refund, they asked for new meter readings, which I submitted. When I contacted them again, , they said, again, they needed meter readings. I…
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Portable switch for gas & electricity
Hi there I'm a newbie so I hope I'm doing this right! I am coming up to the end of a fixed tariff for combined gas and electricity and wish to switch to a cheaper one. However, I rent my home and am not sure if my landlord is selling the house so I may need to move home at some point in the next 6 months. I am therefore…
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First Utility using bogus data?
Called first utility yesterday We are currently paying them £65 month for both utilities on economy 7 tariff Wondering whether it's cheaper to switch my FU account said Annual forecast = £1500 ish I could switch to single tariff for £1000 per year saving £500 Now just rudimentary maths suggests we are only *actually*…
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Utility Company bankruptcy
I read somewhere (probably a BBC article) that many customers are probably hundreds in credit & don't realise as they never switch providers. I also just read this http://www.moneysavingexpert.com/team-blog/2013/05/13/paying-upfront-what-happens-when-an-energy-firm-goes-bust/ Have any gas/elec utility providers ever gone…
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Green Deal
I had solar panels fitted under the green deal 12 months ago and my electricity bills have doubled. I have contacted the firm that installed them but they are not interested. How do I go about having them removed? Any help would be greatly appreciated.
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Collective Energy Switch Feb 2nd
Hi All, The energy club has a collective switch and states it will happen on Feb 2nd. Does anyone know if this means the collective switch will be on the table there and then on February the 2nd or if this is when it kicks off and the offer will be made in due course after a few weeks or so? Thanks in advance. :beer:
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British Gas refuse to swap meter
Have been spending a fortune on energy because of being on economy 7 when its not needed. British Gas have just told me they will not swap the meter. How on earth do i compare and switch now? Its pointless comparing E7 as i do not want it and i cannot compare normal rates as i cant switch to one whilst having an E7 meter!…
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Debt Collection Agency trying their hand?
Daughter lives in a student house owned by a student accommodation company. The company pay all utility bills. Today the house received a letter addressed to "Just Students" from some debt collection scum based in Glasgow and working on behalf on EDF. They are inviting "Just Students" to pay about £1500 for gas bill…
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Quidco Compare Cashback
Hi Just wondered if anyone has used Quidco Compare for switching energy supplier.They are offering £40 compared to £30 for Uswitch & MSE, I'm looking to switch from Npower (fixed tariff ends in Apr) to EON V19 fixed trarrif. Has anyone used them? Cheers