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Is Paying by Direct Debit the best way?
O.K. Its almost taken for granted that you will pay by monthly direct debit and there is a force pushing us in that direction in the form of a suggestion that you will get a better tariff if you do so. However, have you or anyone you know ever not been in debit to an energy company. At the moment I am £50 in debit and am…
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Can an 'intelligent' heating system be retrofitted to a house with oil-fired boiler?
Our oil boiler is still going strong at the age of 38. All our radiators originally had thermostats fitted, but some have broken and some don't seem to work properly in any case. I'm aware that many people now use automatic/wireless/intelligent heating systems, with room thermostats (seems better to me than TRVs) and…
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Anyone with Green Star Energy?
Official MSE Insert: Hi, you might also like to read our Green Star analysis. Back to pinkteapot's original post... Comparison sites are giving me an approximate annual saving of £400 by switching to Green Star Energy but I can find very little in the way of customer feedback/reviews online, as they're a relatively small…
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external wall insulation - timber cladded
Hi can anyone advise on external wall insulation. I have tried searching but with no luck. I live in a timber framed house with timber cladding. Cannot have cavity insulation as you cannot bridge. There is no brick just timbers. I would consider having the timbers stripped but would need to brick up then ? Can I get it…
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British Gas Upfront Payment
Just tried to change energy provider to British Gas but received a letter stating we need to pay £90 for gas and £125 for electricity upfront before we could swop. When I queried it they said the money would be kept for one year then returned if they had received all payments on time. This despite it being a direct debit…
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solar panels free or not to free
Over the last 6 weeks i have spoken to several companies re having solar panels. I have been quoted between 6k and 9k. I have also explored the free option with A Shade Greener who came back and stated i was not eligible due to trees out the front of my property even though they wont inhibit light on the roof. They have…
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Can I use any key in a prepay electric meter?
Hi, just wondered if anyone knows whether I can use any key in a prepay electric meter? I work on a lot of void properties and often have to contact whoever the energy supplier is for that particular property to arrange a new reset code as, quite often, the key is often missing from the meter. When we deal with Scottish…
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Is SimplySwitch.com still trading? I switched but they haven't paid £40 cash-back.
Is SimplySwitch.com still trading? I switched a good few months ago but they haven't paid £40 cash-back. https://www.simplyswitch.com/ Basically they are ignoring emails, and calls dont get through? Have they gone bust? Anyone know if I've been conned? --- i got a email responder on 12th october 2015? [FONT="] [/FONT]
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Is this a scam?
I'm at work and just got a message from my husband saying that he had spoken to a representative from a company called energy watch. They said we were paying too much on our (prepayment) electricity and gas, and that they would change us to a new company called e for both utilities, as this worked out cheaper and we would…
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MSE News: Co-op Energy blames IT problems as it tops complaints list
The Ombudsman Services received 136 complaints per 100,000 customers about Co-op Energy in the three months to September... Read the full story: Co-op Energy blames IT problems as it tops complaints list Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read…
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Turning off my cannon 5650 printer at the wall?
hi i just got an new printer i switch everything off at the wall when not in use but my computer i was wornding if i should switch off printer at the wall plug i leave my computer on because i am using it on and off all day and run an lot off software that needs to be running 24/7 will not go into it all at this time my…
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Scottish Power trip
Hi, Wonder if anyone can give me an advice for the following. I have left SP August 2014. They kept sending estimated bills up to January 2015. They have been contacted by new provider and proven wrong. Now they sent me an invoice admitting that I have "recently" left them but still want the money for that period while I…
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New Home - Restrictive electricity metering
Hi all, Looking for some advice. I've recently moved into my first flat and have inherited Eon as an energy supplier. I planned to do some shopping around for a new provider but I've since found out that I'm on a very specific tariff due to the way the meters are set up. It's called energy comfort plus and doesn't appear…
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Petrol Prices.com
Hi, A lot of people know about Petrol Price.com advising the cheapest petrol/diesel prices around the country, but I just wondered if anyone else has come across their electricity and gas auction? They have advised that a well known energy supplier has won the auction and can offer an exclusive market leading fixed price…
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Scottish Power - Meaningless Online System
For some unknown reason my online gas account with SP has gone haywire. Nearly all the history of bills has been corrupted and there are now random entries shown, many on the same date with the description 'bill pending'. Both the CS Rep and the subsequent Complaint Handler could not provide any answer as to why this has…
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Was It Worth Switching?
So I just received an e-mail from MSE stating that my utilities switch is now complete. Now I am asking myself, was it worth doing? Immediately following the e-mail, I came back to the MSE site to find that I can save money on what I am currently paying with British Gas. Who was I with before switching? British Gas.…
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Gas and Electric ,should i switch ??.
Hello, I'm currently with NPower on a 'online price fix November 2015 Econmy 7 tariff' , it ends at the end of this month. My monthly payment is £163, but this figure is too low and they have told me a monthly payment of £210 covers my usage. Why is this ?, i have given them correct meter readings. Anyway , i am thinking…
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Sky high electricity bills - Help!
We have been in a rental property for just over a year (3 bed new build semi-detached cottage) and our electricity bills have cost over £2,500.00 so far. A ground source heat pump was installed just before we moved in - we have turned this off over the last 3 weeks but our usage is still high. We have new energy efficient…
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Winter fuel allowance
I recently saw on television that if you switch energy supplier that offer the warm house scheme that the government winter fuel allowance of £200 will not be paid. Is this correct because we are thinking of switching to British Gas via the Cheap Energy Club which says we could save up to £298 annually?
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Electrical inspection just to have meter removed?
We have 2 electricity meters in the house we've just bought, one for the storage heaters and immersion. We've asked for it to be removed as we are getting rid of the heaters and immersion so have no use for it. EDF are saying we have to have an electrician certify that the electrics are safe as the heaters have been…
