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Energy

Archives for October 2014

Regarding nPower and discounts
Does anyone have any idea if its possible to get a discount on nPower or if there is a email I can contact, as the amount I'm paying right now is much more than what I can afford, I put £10 on and its gone before I can blink! I currently have 2 children under 16 and can't work due to illness, stuck on esa allowance. Does…
Npower Final Demand Letter
Hi There, I wonder if you can help me. Today I received a letter from Npower demanding I repay them £132 for my gas or face court action. The problem I have is that I changed over to First Utility a year and a half ago. I m going to call Npower tomorrow to find out what is going on as I had no idea I still owed them money…
fire reflector
hi hoping anyone could help, i just bought a new wall hung electric fire with the white stones looks lovely, but the heat comes out of the top of the fire pointing straight up the wall. I was wondering if anyone new a place where i could buy some sort of metal curve thing that i could drill into the wall so maybe the heat…
Advice on moving house / energy deals
Hi, We are currently going through the motions with solicitors to move house and expect to have completed by first week of Dec. I assume it is best to wait until after we move to sort the tariff out as I expect that they arent portable?! Any advice on this welcome as I feel that we will have no choice after the move than…
Insulating Header Tank
Probably not the right place but I have wasted ages trying to find the "post question" button, this site is so difficult I doubt if I will ever use again. Anyway my question is I am insulating the header tank with lid and jacket all around. do i need to cut out a hole for the expansion pipe and if so do i need to make sure…
I think I need a new meter installed
I remember about 7 or 8 years ago my energy supplier were going to install a new electric meter for me. This was because my one was getting too old (been in since the house was built in 1979 I believe). Anyway, for whatever reason this never happened and I'm now wondering if having an old meter will cause any problems if I…
Do you always submit your meter readings?
Or could the estimated readings be cheaper? Thanks
EON Fixed Deal
Hi I'm currently on an EON fixed tariff that's about to expire in December and I've been sent details of an alternative fixed deal I could sign up for. I've looked on MSE and I see there's an EON deal that Martin recommends that also has cashback if I apply through MSE. This deal is better than any deal on EON's site so I…
Renewed pressure on energy suppliers to cut household bills as gas costs tumble.
http://news.sky.com/story/1363983/energy-bills-uk-gas-prices-hit-record-low I can see the headlines now in the New Year... Families struggle to pay their bills while energy companies announce record profits. Greed!
Recommendations for a new combi boiler - which make and model?
Hi, My 20 year old Worcester 240 combi boiler is nearing the end of its life and my parents have just offered to help towards the cost of a replacement. My main question is which make and model should I go for, and why? Also helpful would be any recommendations on any makes and models to avoid, and why. I live in a two…
Cheap Energy Club - Stuck
Hi, I switched using the CEC on 8th August, got the confirmation email but have never heard from the new supplier. I called them and they are not working on a switch, they invited me to switch directly but I want the cashback. I now cant switch using CEC because my account is stuck in "Switch in Progress". There is no…
First utility any good?
Hi I need your expert advice is first utility any good one of my mates told me about them I did a quote and got a better price than my current provider British Gas from what I gathered I can save £168 off my yearly bill I don't know if it's a trustable company?
Formal Notice of BES Group Action
With formal notice from Ofgem in relation to an investigation of BES, it is considered reasonable to make the following information public; It is with some satisfaction I can finally reveal that a major London law firm has now agreed to look into BES with the intention of starting a group action. At this stage, anyone…
LED replacement for Halogen?
Can someone help me find a suitable LED replacement for a halogen bulb please? Its proving rather tricky. This is the bulb I have at the moment, it quite bright, maybe "75W" (1000 lumens approx) brightness. The fitting says "150W max", but the bulb doesnt have a wattage printed on it anywhere. Its an "R7" (or "R7S"?) 78mm…
Low usage...?
After reading Martins email yesterday, I decided after living in my current property for two years, it was time to review who my supplier is. I switched to Utility Warehouse when I first moved, and have been happy with them. We have a log burner in our living room, and quite often will leave the heating off, and just have…
Eon when are peak and off peak times?
Hi, Q for Malc or Helena. Praise first for Eon staff who have been trying to sort out a problem over the phone for us. I might also have another problem though. I'm on Economy 10 with 2 meters, 3 rates. R3 meter is for heating/water. The dual meter, Rate 1 and Rate 2, isn't switching over at the times on the label in the…
Collective Long Term Fix [Scottish Power]
Using my annual Gas and Electric kWh usage, the Cheap Energy Club informed me that the collective long term tariff negotiated with Scottish Power to December 2017 and available for 10 days only, was cheaper than my current supplier, EDF’s Duel Fuel fixed rate tariff to March 2017. The annual cost being £1,364. However,…
Cheap Energy Club system issues
Hi all Not sure if any of you have used the MSE Cheap Energy Club system to switch but I experienced some system glitches with it yesterday. I did the switch, but weirdly got no confirmation email from CEC so I emailed them and they replied telling me that their system showed no switch so to try again. I tried again, same…
per Kwh
Re cheap energy deals. The only surefire way to know if you're getting the best, companies should publish what they charge per Kwh plus standing charges. Finding out is extraordinarly difficult.
I am a renter moving house... which energy provider?
Hi, I am moving into a rented flat in a couple of weeks, after being out of the country for a few months. I have no idea where to start for choosing the cheapest energy supplier. The flat has both gas and electric supply. I have looked on the MSE energy club, but it seems to be aimed at people who have an existing bill to…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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