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First utility any good?

Hi I need your expert advice is first utility any good one of my mates told me about them I did a quote and got a better price than my current provider British Gas from what I gathered I can save £168 off my yearly bill I don't know if it's a trustable company?

Comments

  • jbuchanangb
    jbuchanangb Posts: 1,333 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I have been looking after my elderly Dad's energy with First-Utility for a couple of years without any real problems, and I switched from nPower to First Utility as my own energy supply in May this year. Everything went smoothly.
    Of course people without problems don't post in the forums, so you see all about the problems here.
    Go for it!
  • JohnG
    JohnG Posts: 477 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    We switched to First Utility a couple of months ago, moving from Sainsbury's (British Gas) due to their push for ever increasing monthly payments :mad:. So far we have not had any need to contact them plus they seem straight forward enough to update meter readings etc. We did have to contact Sainsbury's as they were sending confusing emails re my cancellation which concerned us but all went through OK in the end.
    Currently we are paying about £15 a month less than we would be if we stayed with Sainsbury's! :T
    They have recently been offering an opportunity to extend our current 1 year tariff to a 2 or even 3 year tariff but we've decided to keep our options open and to keep our current monthly payment as low as possible. :)
  • C_Mababejive
    C_Mababejive Posts: 11,668 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I use FU and had no issues. I simply send them reads and deal with my account on line. Whats not to like?
    Feudal Britain needs land reform. 70% of the land is "owned" by 1 % of the population and at least 50% is unregistered (inherited by landed gentry). Thats why your slave box costs so much..
  • footyguy
    footyguy Posts: 4,157 Forumite
    1,000 Posts Combo Breaker
    The times, they are a changin'... :cool:

    Spark and First Utility are old hat now. Even nPower is more or less done and dusted as far as being slagged off by this forum.

    So who, I wonder, will be the latest supplier to start trending as the losers in the energy supply industry ... according to MSE posters?
  • Consumerist
    Consumerist Posts: 6,311 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 31 October 2014 at 5:19PM
    Lotr26 wrote: »
    . . . from what I gathered I can save £168 off my yearly bill I don't know if it's a trustable company?
    I hope you haven't relied on the "saving" quoted by comparison sites or FU.

    I'd say your best bet is to compare annual costs and calculate the savings for yourself.

    Edit
    My advice, anyway, would be to avoid nPower - they still have a terrible reputation.
    >:)Warning: In the kingdom of the blind, the one-eyed man is king.
  • teddysmum
    teddysmum Posts: 9,493 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I hope you haven't relied on the "saving" quoted by comparison sites or FU.

    I'd say your best bet is to compare annual costs and calculate the savings for yourself.

    Edit
    My advice, anyway, would be to avoid nPower - they still have a terrible reputation.




    I agree about calculating your own values using rates given on the individual websites.


    I spent ages doing this, had my list down to two, then found that my present provider was second best, anyway.


    Therefore, I am staying with Npower, with whom I've never had any major problems. They have a one year fix, which closes on Sunday, but it' s free to leave, so I can move to Monday's new tariff , if it's better.



    I have no problem with billing. In fact the call centre person did me an account update , which agreed, within pence, with my own calculation.
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