Eon when are peak and off peak times?

Optimisticpair

Hi,
Q for Malc or Helena.
Praise first for Eon staff who have been trying to sort out a problem over the phone for us.

I might also have another problem though. I'm on Economy 10 with 2 meters, 3 rates.
R3 meter is for heating/water.

The dual meter, Rate 1 and Rate 2, isn't switching over at the times on the label in the meter box so I need to know the currently valid timings when our meter should be registering R1 Day and R2 Night units please?

Thanks in advance for any help.

matelodave

If it doesn't switch at the times on the label you've either got to find out from your DNO or sit and watch the meter to find out when it actually switches. It depends whether it's remotely tele-switched by the DNO or done by a time clock which might have slipped by several hours or more.

Both E7 & E10 have s set number of hours at the low rate but it's not guaranteed when those times are. Sometimes it can be to your advantage if the switching time is more convenient than through the middle of the night.

Optimisticpair

matelodave wrote: »

If it doesn't switch at the times on the label you've either got to find out from your DNO or sit and watch the meter to find out when it actually switches. It depends whether it's remotely tele-switched by the DNO or done by a time clock which might have slipped by several hours or more.

Both E7 & E10 have s set number of hours at the low rate but it's not guaranteed when those times are. Sometimes it can be to your advantage if the switching time is more convenient than through the middle of the night.

Hi, thanks for your reply.
What does DNO stand for?

The day rate is on from 7:30am until 11pm at least. (the meter rate number blinks)
The 24hr clock time showing on the meter is correct.

The label says Day rate is 2:30am to 7:30pm. and Night rate 7:30pm to 2:30am. That's not happening.

apt

Night rate is very unlikely to start at 7.30pm. Mine starts at 1.30am BST and 12.30am GMT.

Optimisticpair

apt wrote: »

Night rate is very unlikely to start at 7.30pm. Mine starts at 1.30am BST and 12.30am GMT.

Yeah, I thought that was optimistic to the point of unreality.
Thanks for your figures, it gives me an idea of when to check.

Former_E.ON_Company_Representative:_Malc

Hi Optimisticpair

Thanks for the feedback about our advisors. Good to hear.

From the description (two meters) this metering set up sounds more like a Restricted Hour Tariff (RHT) than Economy 10. It's similar though.

These are mainly found in all electric properties with particular types of heating arrangements. This can be storage heaters, underfloor heating, space heating, water immersion heating etc.

RHT meters give cheaper electricity at some time during every 24 hour period for heating/hot water purposes. As well as this, there'll be a number of hours where all electricity is at off peak prices.

To work, one meter will be wired directly into the heating/water heating circuits. Suspect this is the R3 and this will record heating/hot water usage during the off peak times.

The other dual rate meter will record general usage with one register clocking up the electricity used at off peak times.

The number of off peak hours and times they're active will depend on the type of meter and region.

If you drop an email to the address in my Profile, I'll be happy to let you know the times the off peak hours are active.

You're right to make certain of these times. Using as much electricity as you need during the cheaper hours is a great way to save money.

There's more tips to help you save money by saving energy on our website. In particular, see how you can protect yourself from those vampires sucking energy from appliances even when you're not using them. Put a stake through the hearts of appliances left on standby. Either that or cover them in garlic. :eek:

Sorry about the pun Optimisticpair. Couldn't resist given the day and Martin's outfit.

Malc

PS/ DNO is the Distribution Network Operator. This is the company who own and operate the electricity network that takes electricity into your home.

Optimisticpair

E.ON_Company_Representative:_Malc wrote: »

Hi Optimisticpair

Thanks for the feedback about our advisors. Good to hear.

From the description (two meters) this metering set up sounds more like a Restricted Hour Tariff (RHT) than Economy 10. It's similar though.

These are mainly found in all electric properties with particular types of heating arrangements. This can be storage heaters, underfloor heating, space heating, water immersion heating etc.

RHT meters give cheaper electricity at some time during every 24 hour period for heating/hot water purposes. As well as this, there'll be a number of hours where all electricity is at off peak prices.

To work, one meter will be wired directly into the heating/water heating circuits. Suspect this is the R3 and this will record heating/hot water usage during the off peak times.

The other dual rate meter will record general usage with one register clocking up the electricity used at off peak times.

The number of off peak hours and times they're active will depend on the type of meter and region.

If you drop an email to the address in my Profile, I'll be happy to let you know the times the off peak hours are active.

You're right to make certain of these times. Using as much electricity as you need during the cheaper hours is a great way to save money.

There's more tips to help you save money by saving energy on our website. In particular, see how you can protect yourself from those vampires sucking energy from appliances even when you're not using them. Put a stake through the hearts of appliances left on standby. Either that or cover them in garlic. :eek:

Sorry about the pun Optimisticpair. Couldn't resist given the day and Martin's outfit.

Malc

PS/ DNO is the Distribution Network Operator. This is the company who own and operate the electricity network that takes electricity into your home.

Hi there,

I couldn't see any contact but via E.ON? I may get a reply within 5 working days or I might have to wait longer according to E.ON website.

The billing statement tells me it is Economy 10.

R3 records 'RHT normal' water immersion heater/storage heating.

Register 1 and 2 will be for general ie sockets/lighting one of those registering off peak hour use. I just don't know when off-peak is for that.

Thanks for the tip about not leaving things on standby, hmm d'ya know I sorta prefer to eat garlic than spread it on equipment,:rotfl:so only my computer is on 'sleep' when I'm backwards and forwards and using it on and off, everything else is switched off when not being used.

Former_E.ON_Company_Representative:_Malc

Sorry about the garlic pun Optimisticpair. Couldn't resist given it was Halloween when I posted and Martin was dressed as Count Dracula.

As I suspected, R3 will record heating/hot water usage coming through the dedicated circuits during the off peak times. R1 and R2 will record all other usage.

I'll be happy to let you know these times if you drop an email with your details to the address in my Profile. On it like a rocket (sorry, bonfire night pun this time ).

Malc

Optimisticpair

E.ON_Company_Representative:_Malc wrote: »

Sorry about the garlic pun Optimisticpair. Couldn't resist given it was Halloween when I posted and Martin was dressed as Count Dracula.

As I suspected, R3 will record heating/hot water usage coming through the dedicated circuits during the off peak times. R1 and R2 will record all other usage.

I'll be happy to let you know these times if you drop an email with your details to the address in my Profile. On it like a rocket (sorry, bonfire night pun this time ).
Malc

The garlic pun was fine. I howled like a werewolf with laughter but, really, I'm fine Nooooooowwwww

I contacted E.on via usual e-mail addy from its webpage in error thinking that was how to contact you. The reply from E.ON reads:

Day 07.30 am to 02.30
Night 02.30 to 07.30

Stored heat

02.30 to 07.30 switch 1
13.30 to 16.00 switch 2
22.00 to 00.30 switch 3

That means we get (for sockets and lighting only) charged
Day rate 7:30 am to 2:30pm
Night rate 2:30pm to 7:30am
Correct?

Now, am I right in thinking that the little number 1 or 2 which denotes which is the day or night register should blink,
like a regular heartbeat, when it is registering units being consumed?
and, of course, the digits change on the one which blinks.

If so we have a problem as the same one -on our bill as Day- blinks, and the digits change, from 7:32am to at least 11pm.
The meter changes over to Day rate probably at 7:30am but the meter was observed at 7:28am and 7:32am. It isn't changing to Night rate at 2:30pm.


Second Question.
Stored heat has 3 periods billed at the cheaper rate
for everything electrical at those times? Or is that heating and water only?

Half of the Optimistic Pair

Former_E.ON_Company_Representative:_Malc

Hi Half of the Optimistic Pair and really sorry for the late reply. I'm running a long way behind at the moment.

The times quoted (2.30am - 7.30am/1.30pm - 4pm/10pm - 00.30am) are typical for Economy 10 meters.

During these times all electricity going through the dedicated heating/hot water circuits is charged at the cheaper off peak rates. This is recorded and charged as Stored Heat.

Also, all electricity used during the 5 hours between 2.30am - 7.30am is charged at off peak rates. This includes lights, sockets, appliances etc.

Between 7.30am and 2.30am the next day, all non-heating usage is charged at the higher off peak rate. This is 19 hours at the higher prices.

Heating not wired into the dedicated circuits (eg convection heaters) is charged at the higher peak rates too. Except, that is, for the night period (2.30am to 7.30am).

On some meters, there's a light that shows the register recording at that particular time. Some blink, some stay lit. It depends on the make of meter.

From 7.32am to 11pm, the day register should be recording. The night rate for all usage should kick in at 2.30am.

I have to say, from the information posted, your meter seems to be working fine.

Hope this answers your questions and sorry again for the late reply.

Malc

PS/ Just noticed your other post so will link this reply to it.

Optimisticpair

E.ON_Company_Representative:_Malc wrote: »

Hi Half of the Optimistic Pair and really sorry for the late reply. I'm running a long way behind at the moment.

The times quoted (2.30am - 7.30am/1.30pm - 4pm/10pm - 00.30am) are typical for Economy 10 meters.

During these times all electricity going through the dedicated heating/hot water circuits is charged at the cheaper off peak rates. This is recorded and charged as Stored Heat.

Also, all electricity used during the 5 hours between 2.30am - 7.30am is charged at off peak rates. This includes lights, sockets, appliances etc.

Between 7.30am and 2.30am the next day, all non-heating usage is charged at the higher off peak rate. This is 19 hours at the higher prices.

Heating not wired into the dedicated circuits (eg convection heaters) is charged at the higher peak rates too. Except, that is, for the night period (2.30am to 7.30am).

On some meters, there's a light that shows the register recording at that particular time. Some blink, some stay lit. It depends on the make of meter.

From 7.32am to 11pm, the day register should be recording. The night rate for all usage should kick in at 2.30am.

I have to say, from the information posted, your meter seems to be working fine.

Hope this answers your questions and sorry again for the late reply.

Malc

PS/ Just noticed your other post so will link this reply to it.

Thanks for your help. Your explanation makes it clear how to use energy economically. If you could persuade whomsoever it may be involved to let the customer services department give all timings clearly using the 24hr clock it'd save a lot of confusion and consternation. It's the difference between 4 candles and fork 'andles.
Cheers.