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Scottishpower ---- deaf or daft?
Last years VS This years (since new A2W heating installed) and Scottish Power wanted to INCREASE our DDM bless em
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Old power stations closing = Higher prices?
I listened to a radio programme a year ago stating EU directives will close down a number of old polluting power stations around 2015. As a consequence of this I signed up to a fixed tariff with EDF as per Blue +Price Freeeeze March 2017 Early exit fees: £0 End date: 31 Mar 2017 I have just had one of MSE's energy alerts…
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Utilitywise Energy Broker
In Jan of 2013 I (by letter) authorised Utilitywise to act as my business energy broker and they set up a contract with Opus Energy at a competitive rate. On 1st August of 2013 I received a call notifying me that they had negotiated a new supply contract with GDF Energy which was "good news for me" I was advised of the…
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Scotland Tenants - Energy Fix Fee on moving out?
Hello, I can't seem to find a clear answer to this anywhere so I hope somebody on here knows. I + flatmate have just moved in to a new flat (Scotland) and want to switch gas/elec. Obviously a long-term fix deal would be great, but as we don't know how long we'll be here, we don't want to get locked in and have to pay early…
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Renter on prepay unable to switch
I have tried twice in the last ten years to change energy supplier but both times SWALEC have told me that they were unable to. Customer service were never able to explain to me why. There have been no problems with debt. All they could tell me was that it was something to do with how the supply was installed. Can anyone…
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Free solar panels
Hi, I'm wondering about free solar panels. Has anyone acquired free solar panels? What are your experiences? Anyone heard of this company or know them? APPLE SOLAR ENERGY MSE has also mentioned this company as looking ok but has anyone used them? :- A SHADE GREENER Thanks!!:)
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M&S Energy (SSE) Mis-selling Again?
My M&S Energy fix and save tariff is due to end on the 30th September and I’ve already initiated transferring to new deal with new suppliers. The other day I received a letter from M&S Energy (SSE) showing how much I could save if I signed up to their new Fix and Save 2 tariff. The personal projection they supplied…
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FU DD Increase query
HI - Despite being in credit with my duel fuel account First Utility have emailed to to say they are increasing my monthly DD payments. I cannot reach them by phone (massive queueing times) and they dont reply to emails for weeks (although I have emailed them three times about this). Also when I went to submit the asked…
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Switching provider query
Morning all, i am looking for an easy quick bit of advice. My current dual fuel deal with SSE runs out on October 1st where it will switch to a standard tariff. I have used MSE energy saving club to find myself the cheapest deal which is with another provider My question is this: I have an early get out fee linked to…
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Npower -claiming we owe £3k no bills or correspondence
Npower took £995 from my account without a bill, I called them and they proceeded to tell me that I owe them £k in total. I have heard the horror stories about Npower but they were both rude and agreessive on the phone which shocked me almost as much as the values they were talking about. I pointed out to them that they…
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british gas made an electricity account without my approval, advices please?????!!!!!
we recently moved into a housing association flat. after a couple of days i received a letter from british gas telling me they created an electricity account for me and the meter reading they put on the letter was very wrong. my housing association couldnt give me a reading yet although i reminded them many times, it is…
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Switching from pre payment to DD and taking Nest/Hive
Hi there, Hoping someone can help me in the right direction, I've spent hours reading about this and still none the wiser as to what I should do! We bought a house a few months ago which has pre payment meters for both gas & electric, both supplied by Scottish Power. We'd very much like them changed and no reason to…
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Bought a house with Economy 7 - what supplier?
I've just purchased a property with Economy 7 and storage heaters. Once I move in, I have no idea who I should register with for the best deal? Does anyone have any idea where to start? Obviously I won't have any previous bills or info to work out a comparison. It's a small 1 bed house though. My second question is, I'm…
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Avoid huge OVO Energy standing charges
I have just been billed for my property which has stood empty in recent weeks and was supplied by OVO as the previous house owner had signed a contract with them. I had used virtually NO energy, in fact only a total of £3.89 worth in gas AND electric over 5 months. I was therefore shocked to see that I was being charged…
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Any grants available?
Am not working at the moment, living off savings. Not claiming any benefits. Is there any grant I am eligible for to get money off a new boiler?
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EDF No bills for 1 year and high bill
Hey, Some help or advice required here. I lived in a small 2 bed flat with my friend from 2012 - 2013, pretty much 1 year exactly. We were with EDF by default but changed the tariff to a better one and updated details etc.. Throughout the year about 6 months we noticed we hadn't received any bills so we called and…
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Military penalised...an outrage!
Just wanted to have a moan about how the military posted overseas are penalised when they come back to the UK when then want to choose energy supplier. I made this discovery when I tried to take advantage of the fixed deals with First Utility and Energy Extra. We have been back 13 months after a number of years abroad and…
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First Utility - Nightmare
I have just switched to First Utility based on the prices. I completed the 14 day cooling off period for switching, but last night received the bombshell email that they would be taking £124 per month, previously I paid Scottish Power £86 which I then reduced to £75 and still over £150 in credit. Trying the "customer…
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Npower is being allowed to continue tele-sales
http://www.bbc.co.uk/news/business-29045045 Ofgem you have failed us.
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NPOWER have taken £1603 no bill
Hello I'm having problems regarding my final bill with NPOWER. The account was closed on 27/3/14 and I still haven't received a final bill although they have taken £1603.10 that I was credit from my account. The date of the last bill I got was 19/8/13 (over a year ago). I received a letter on 16/8/14 saying that they…
