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SP - Broader & Core group discounts - fuel poor groups
Core group As you will be aware is largely [DWP] automated, this qualifying period is now ended and the 1 April 2013 to 31 March 2014 discount of £135 Including VAT should be going into your account in the next several weeks. Broader group As you will be aware is first come first served and must be applied for, this…
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'Big six' energy firms lose further market share
http://www.bbc.co.uk/news/business-29079596
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Damp air costing me money
I didn't know exactly where to post this question within the forum, so I'll just go ahead and post it here. The thing is, the flat I recently moved into is riddled with a never ending influx of damp air that was making me feel unwell for just the first few days I was there, forcing me to buy a dehumidifier that has taken…
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Three Bed Semi - Usage Comparison
Out of interest, for people with a three bed semi, what has been your average energy use over the past three months or so. My property: Three Bed semi Cavity Wall Insulation Moderate Loft Insulation Unrated Boiler (35+years old, never broken down) Single Glazed Windows Household of 4 (in most of the day) Central Heating…
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Insulating a suspended timber floor
We have 1960s detached house which is very cold and draughty in the winter. One of the main culprits is the suspended wooden ground floor, and I would really like to address the issue before this winter. There is a crawl space under the floor, and 4 trap doors (under the stairs, kitchen, lounge and dining room) allowing…
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First Utility Switch. Smart Meter Install?
Hi there I have recently switched to First Utility. Does anyone know how long it takes for them to arrange a Smart Meter installation?
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N power offered refund then took fee anyway
N power stopped supplying our property with gas and electric in November 2013, we asked them repeatedly to send a final bill they kept saying they would but it did not come until 8 months later. When it did come the bill did not have A breakdown attached I complained twice and eventually the correct bill was sent which we…
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Impossible to Switch from Opus Energy to another supplier
Hi We've recently moved house and are now trapped in a Kafkaesque nightmare of trying to switch suppliers, getting so far and then being told that they cannot proceed with the switch. Our house is a rented detached three bed house but the previous tenants apparently used it as a commercial property and had their energy…
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FU failed to comply with ombudsman
A few months back i started the process of dealing with a complaint(actually several) with my energy duel fual provider..first-utility. Followed the due process eventually getting to gridlock and filing with the energy ombudsman. Beginning of last month, the 1st, the final decision was completed in my favor and FU were…
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SSE govt £50 reduction
just got my final M&S bill before moving away from their Sept 2014 fix, and pleased to see they had reduced the unit charges to account for the energy changes in the budget. however, on a closer look they had only gone back to mid May when the reduction was in place from 24 March. they will correct it if you ask them, its…
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Praise for Scottish Power
This company always seem to get bad press so thought I would give some positive feedback. We found ourselves approx. £450 in credit with them so on Monday September 1st 2014 we rang to ask if we could have some of it back. We requested a call back which we got no problem at the allocated time and just checked my bank…
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FREE Biomass Boiler
Hello, I've seen a few adverts for free biomass boilers I know how it works they rent a room in your house and co occupy to get the rhi payments and who ever is living in the house gets a nice new boiler that's cheaper than oil or LPG. Thought it may be worth having a discussing thread on the pros and cons of this as it…
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Fitting Timer to Dual Immersion Boiler
Hi all, I have (so it says) high efficiency megaflow boiler, in my one bed flat. Its a very small flat, yet I seem to be paying far too much for my electricity every month £100 (after negotiation!) - I use about 15-20kw per day (I have no Gas, everything is electric) and after some experimentation and taking readings I've…
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NPOWER closed my account
At the beginning of Aug 2014, NPOWER sent me a "we're sorry you're leaving" letter. I promptly rang them up to say I had not initiated any energy supplier switches which they agreed toy saying that they had closed my account by mistake. I asked then to re-instate my account which they also agreed to promising to telephone…
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Co-operative Energy want money
I switched from Co-operative Energy in Nov 2013 and in December received a final bill and refund of £125. Today they have phoned my mobile (missed call) and emailed me at my old email address to tell me I owe them £69 and need to pay it in 14 days. Anyone else had this?
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Changing supplier and Fit (solar panels) account
I am considering moving to another supplier. I have a FIT account for my solar panels. Will the Fit account details be transferred automatically with the gas and electric account? :huh::huh:
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Solar PV transfers - easy?
We are in the 4th year of owning a solar PV system. In that time we have remained with Eon, and the Solar PV payments are made direct and promptly. Eon have fairly rubbish gas + elec rates at the moment, so we are considering switching. In theory we can save over £300 by moving to Extra Energy or First Utility or similar.…
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Moving Home - what can I do??
I am moving home next friday and I am looking for some advice to make sure we are getting the best deals! We are currently in a 2 bed flat and only have electric. Our new house has gas and electric. We are with EDF for our electric and southern water for our water! Having never moved home before I am not sure where we…
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Will I be penalised
Hello I am a scottish power customer. I am on a three year fixed tariff, the cancer care one which ends in jan 2017. I am supposed to give meter readings, but I am a month late with the reading as I just realised I forgot to give a reading in August. As I have not given a reading, can they charge me a fee or penalise me in…
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Question about "The Cheap Energy Club"
Hi all i'm on Blue +Fixed Price March 2015 and got an email from the "The Cheap Energy Club" saying i could save xxx amount if i switch, what i wanted to know is what is the best information to get from EDF right now, do i need to find out what i spend in cash or how many kilowatts (or whatever it's called nowadays) a…
