-
British Gas in credit
Hi Guys I am hoping you are able to help me. I am in credit with British Gas believe it or not...so my question to you all is do I leave them both in credit or do I ask for a refund?
-
Individual monitoring of fridge does not match meter reading
I have been monitoring the consumption of my fridge (with icebox). I decided to check the reading against my electricity meter reading during the night. I turned off all the circuit fuses except my kitchen. On the first time I switched off every socket except the one supplying the fridge (single socket). Over 6 hours my…
-
No Gas supply - 3 weeks for an engineer ??
Hi All, Woke up today to find we have no Gas supply. Turned stopcock off and on again, nothing, not even a trickle. Neighbours are all connected, no sign sign of a leak internally or externally. So, not an 'emergency' (oh really?) Anyway, called my supplier (EDF, though don't think that's really all that relevant) who…
-
how do i switch tariff's or supplier
i am currently with e-on on a E.ON HeatWise EnergyPlan 6 plan for electricity only. i have recently bought this property and it used to have storage heaters but does not now. it will powered by gas. i rang them to switch tariff's but they said i couldn't. because i have storage heaters but i dont as i got rid of these. how…
-
EON - Confusion over meter readings
Hi everyone I've just moved in to a new build which has both gas and electric supplied by EON, the property has smart meters fitted for both fuels so no meter readings required. I took readings with the site manager on handover which were 33 for electric and 57 for gas, which I submitted when creating my online account…
-
MSE News: Energy switches slashed to 17 days from December
Switching energy supplier could take as little as 17 days after Ofgem backed plans to make it easier and quicker ... Read the full story: Energy switches slashed to 17 days from December Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to…
-
British Gas lost details of our unit usage and hit us with giant bill. Help!
Hello all. Right after we paid our last quarterly gas/electric bill (both supplied by British Gas), our electricity meter screen went blank and refused to work, so we couldn't ascertain how many units we'd used. It's taken until now for an engineer to come - and another quarterly bill is due. So they've sent us an…
-
Is changing supplier such a good idea!
I am a long term convert to MSE and what I have learnt on here has changed my life for the better in so many ways. All that is, except the idea of changing energy suppliers. Yes .... the figures SEEM to show it would be a good idea and so I go ahead. Leave British Gas and move to npower. 8 months on and I have still not…
-
Free Boilers On Nest Scheme In Wales
Hi all. I would just like to make sure everyone is aware of the Nest scheme in Wales. It is run by British Gas. If you Qualify then you will get a Free heating system. This includes boiler, radiators, and and all controls and pipework. The scheme is currently very quiet so if you apply now you will probably be fast…
-
moving house -what to do?
Hi My husband and I are moving house this week (Thursday) and we are currently with EDF, electricity only. The owners of the house we are buying/moving into on Thursday are with NPower. Normally I would shop around to get a new deal but the thing is, we are renting out our new house in September, as we are going travelling…
-
how to setup old baxi back boiler for efficiency?
I'm moving intorented accommodation next week which has an old style baxi back boiler. It has timer controls for hot water and heating and an emergen hearer. What is the best way to set the timer and stuff like that up for efficiency? I'm used to a combined boiler where I can get hot water when I want but tbh I'm not sure…
-
How/When to Switch A Gas Supplier
I've never switched before and have been with BG for a year, so I now know how much I use in a year. I am moving from rented to a house I'm buying which is a bit bigger + cooking is on gas. I've checked the seller's current supplier and it is also BG. I'd like to switch to (probably) the one without a standing charge...…
-
OVO Energy - anyone else tried to use these?
I thought it would be a good idea to switch to OVO. Sadly their admin is not up to scratch. Does not instill any confidence in their delivery ability. I have only just received their confirmation letter, some 3 weeks after originaly application. Their direct debit date is not convenient. I have requested a change and…
-
Deal ends 31/07, early exit fees apply, when can I switch?
Hi, I'm with Scottish Power, our tariff ends at the end of July, and we would have to pay £50 to leave before that date. Given that switches take 4-5 weeks, how soon can we "switch" using something like Uswitch without incurring the fee?
-
Access for meter readers
I hope this is the correct place to ask this if not maybe a mod can move it to the correct one. Does anyone know the law regarding people that come to your home to read the meter? I have been doing my readings online for many years and my understanding is that I am only required to allow access once every few years to the…
-
NPower finally changed tariff, but backdate is months out.
My daughter moved into a flat with no gas and Economy7 electricity. In February this year she requested a tariff change as she was on the standard tariff. 2 months later she rang to ask what was happening and was told(as others have been told) that there were milllions?? changing tariff and it would take some time, and…
-
EDF tariffs - Blue+Price Promise
I was on EDF Blue+Price Promise, February 2015 for both gas and electric. They wrote to me last month stating I could save money by changing to Blue+Price Promise August 2015. The figures they gave were: £9 odd for electricity £45 for gas. I phoned them up to change, and they checked my account. They then read out a load…
-
Supposed freebies for loft insulation
Save yourselves the time and energy (ho-ho) folks 1. British Gas expected me to clear out all the shredded 2 or 3 inches that was there (3 x attics in rambling old farmhouse I bought); I'd have had to pay someone to do and that would have cost nearly as much as new insulation 2. Npower said property didn't qualify as there…
-
Discounted Standing Charge
Hiya On my energy bill it reads Standard energy 166 kWh £20.96 Discounted Standing Charge 44 days £6.89 Can somebody explain the discounted standing charge and why it's applied along with the energy use? Thank you
-
Can't set up 'pay by text' on my online SSE a/c
I've just wasted 15 minutes going round in circles on my online account with SSE, and its website too. I just want to set up 'pay by text' but the only place it's mentioned seems to be here https://www.southern-electric.co.uk/Public/Search.aspx?q=text however, click on the relevant link (/waystopay) and there's no further…
