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Energy

Archives for June 2014

Massive Bill!
I moved out of a shared house 3 months ago, I was paying gas and electricity on a monthly direct debit as it was registered in my name. I've just been informed by Southern Electric that I owe them 2.5 grand, the last meter reading they took was September 2012 and then March 2014. This seems like so much? what can I do?…
How To Find The Cheapest Gas/Elec On A New Build House?
I am moving to a new build house which has British Gas as the supplier and presumably on their standard tariff (waiting for any paperwork). How would I compare which would be the cheapest supplier without any usage details? Obviously I could use my usage from my current house but despite the fact it's been given an EPC of…
Who accepts AMEX?
Hi - which major energy firms accept AMEX?
British Gas - Free Loft Insulation
I had British Gas out this morning to survey my loft for loft insulation.I have on average 100mm, BG said they wouldn’t be able to fit free insulation as its over the 75mm threshold.The BG surveyor did recommend I needed this topping up but I wouldn’t qualify.He said I could pay for it to be topped up. He then suggested a…
Gas meter
Hi all My gas meter is currently at 9858, and only has 4 digits, what will happen when it gets to 9999? Presumably will go back to 0000, but won't that affect my billing?
Is it cheaper to have a separate timer for heating and water?
We live in a 1960s three bed semi and have gas central heating. We don't have a thermostat downstairs, just thermostatic valves on each of the radiators. We have a timer which controls both heating and hot water, so in the winter the water is heated for as long as the heating is on each day (about 7 hours a day during the…
Npower threatening County Court action
Hi Looking for some advice on where I can go with this problem. Moved out of my old property last year - July 2013. Received my final bill and paid straight away. Since then I've received letters demanding outstanding gas and electricity payments of approx £300 each. I've contacted Npower and spoke to them but they can't…
Gas Safety Check
Hi, Is it sensible to get a gas safety check each year and, if so, how much should I expect to pay for it? Should I ask my energy supplier to undertake the check? Thanks
What's your Gas / Electricity usage like
Hi.. I try to keep up-to-date with my readings, and submit them to my Energy provider about twice a month. I'm curious to know how my usage compares against other properties & their usage. Am I frugal or are we using a lot? I've no idea! We live in a 4 bed detached house - built 12 years ago. 4 people in the home (2…
Should I switch or stay???
I have just moved into a new property. Elec and oil. Elec with SSE. Used the cheap energy club on this site and found out I could save around £80/yr if I switched. Not sure whether to fix for a year with isupply energy unit rate 12.40p/kwh standing charge 19.00p per day, or go with EDF which is fix until 31/7/17 at a unit…
40% off electricity bill!!
Just got a phone call telling since I am a pensioner I am entitled to 40% discount on my electricity bill for life. The number is 001614983123. I am wondering whether this is a scam. I told him I am not going to pursue this conversation and if I am entitled to any discount, my energy provider will inform me. Has it…
First Utility Complaint £50 offered
So First Utility have responded to my complaint after 28 days admitting they were at fault. They continuously cancelled my direct debit and failed on numerous occasions to reinstate it after my request. 8 months later they finally managed to set this up by I am now £700 in debt as they haven't taken a signal payment from…
Nightmare npower Prepayment Key FINAL DEMAND!!!
Hi folks! Im starting to lose the will to live... Ive now clocked up 2:47 hrs waiting for npower to answer my call on the 0800 316 7542 number that the final demand letter instructed me to call within 10 days if i didn't want legal action! An automated voice warned me the estimated waiting time was an hour, now she keeps…
Ovo "illustrative statement" confusing
Am I mad or does this not add up? Balance brought forward.......................£47.80cr Charges: Gas......................................................£20.15 Electric.................................................£36.59 Total VAT.............................................£2.84 Total…
Using a timer
Not 100% sure if this is the right sub-forum so feel free to move if needs be. Most of us put our phone's on charge "overnight" - for me this is 10pm till 7am, however as we all know, phone's don't need anywhere near that kind of time to fully charge. I've therefore been using a timer over the last month or two. I turn the…
Nightmare swapping suppliers
Im writing this as a bit of a moan but also a warning to others who are thinking of changing suppliers. I decided as my tariff was coming to an end with Scottish Power, I would shop around and find a new tariff to kick in not long after this one was due to finish end of January. Decided EDF looked the best option - Blue…
Business vs domestic electricity supply
We're moving into a building that will be part-home, part-business. The current energy supplier is a commercial one, will we need to stick with them or could we potentially swap? We will have a separate supply for another building (which will be domestic) so presumably that can go domestic. How do costs compare, I seem to…
Anyone had solar panels of collective green energy
Anyone used collective green energy from thirsk
Does it end up costing you to have solar panels
We are considering solar panels but from what I am reading if you get a loan the money you get back doesn't cover the loan
Energy companies and house moves
This may be the wrong forum - if it ought to be in House buying, etc, would admin please move it. Thanks. We are about to move to another home for the first time in many years. Previously we just told the old company (gas and elec) we were moving out and then just give the existing suppliers meter readings from the new…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Energy

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