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Moving home and changing meters / suppliers
We're about to move house and I'm having trouble working out the best deals on uswitch. We are currently with Scottish Power for gas and electric. The house we are in had prepayment meters when we moved here 3 and a half years ago. The house we are moving to has no gas, just electric, with a solid fuel heating system ( a…
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Scottish Power overcharge me??
Hello and Hi Everyone :) Just got my annual report from Scottish Power about my electricity/gas consumption..And because my contract ends 31st of Dec 2013 I have an option to switch or pick one of their offers...To be honest I've never watched at unit price, charges etc.....just paid my bills as I thought there is no big…
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npower changes
hi all. wanted some opinions please, if possible just had a letter from npower over the annual bonus. in it i am told that the £10 annual dual fuel payment will cease and instead be taken off the gas standing charge. also told that the bonus amounts will be paid monthly instead of annually, as they have been for the time…
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Help with first time dealing with Gas/Electric bills
Sorry if this is the wrong section but I need some advice. I am moving house tomorrow, (moving from my parents to a private rent). I have discussed with my landlord and I am free to swap suppliers when I move into the house if I choose, however the landlord hasn't lived in the house for about 6 months as he plays for a…
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Energy companies passing the blame - advice please
Hi all, I could really do with some advice. I tried to switch from EDF to British Gas when we first moved into our flat at the end of August. We applied online and told it would be processed in 6 weeks. Now, nearly 4 months later, it still hasn't been switched. We have been backwards and forwards between the 2 companies…
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Storage Heater - HELP!
Hi, the storage heater in my living room is completely different to the upstairs heaters. There is only one mains switch and I do not understand which dial is output and which is input. I also cannot see how I am supposed to know what the dial is switched on to - there is no kind of indication on the dial if it is on 1, 2,…
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Is this too much?
Oh so I am a newbie to this but after writing my budget for next year, enough is enough!. My husband and I bought our first home in 2011. I know everyone else's electricity bills have also rocketed but mine is £150 a month. This is just for our lighting and electricity. We cook with gas and heat including water :beer:with…
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strugging to lower my electric usage.
is 9 units of electric a lot for 24 hours? I'm trying to get my costs down but apart from sitting in the dark I can't seen to lower my useage lower than 9 units. No heating, cooker on for an hour, TV for 4 hours, fridge, pc, 1 light 17w and freesat, I just can not see how that is 9 units in 24 hours?
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Has anyone heard of 'go green' or 'complete certification ltd'
This company is offering a green deal assessment but I am always wary of letting strangers into my home. Has anyone heard of them. Their telephone number is 0115 9227446 I can't find any adverse press about them, but no reviews either. I've searched this forum without gain too. Thanks
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Anyone else having problems with Ovo log-in
Just wondered if anyone else is having problems with Ovo log-in. I have been getting the "something is wrong" message since Friday (6th Dec).
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Homecare insurance with British Gas
Hi there Would anybody recommend a decent boilder insurance policy? I am currently with British Gas and pay circa. £20 a month for my boiler cover and a few other things. However, every time I have a problem, they are utterly useles, try and charge me and it's even a hassle booking my annual service with them. I would like…
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Standing Charges guide - official forum discussion
Hi all, This is an official discussion thread for our new Standing Charges guide, and we'd love your feedback. Have you got any pointers on the guide you'd like to pass on, any success stories from following its tips, or any info that'd help other MoneySavers? If so, just click 'reply' to post. Thanks for your help, MSE…
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Edf
I do love the way energy companies like to make them self's look good, Edf stated we will raise gas and electric prices from January by 3.9%, what they did not say as was the scrapping of the dual fuel discount until i received my letter today confirming this. So make the company look like it is helping customers by a…
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Just moved into new home
Afternoon all, Myself and my wife moved into a new home last Thursday (rented) We currently have prepayment meters for Gas and Electric with Scottish power and we have had permission from our landlord to change the meters if we wish. I have over £40 gas and over £10 electric currently (our money, no debts etc) and I would…
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Do Scottish Power Reps come on this board like Eon and Npower do?
Hi I'm having trouble understanding a bill I've been sent by Scottish Power. Tried ringing and promised a call back but nothing, contacted them by email the query wasn't answered. Tried calling again, now can't get through. This is over a two week period. My bill is showing a section marked "Other charges" but no…
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glowworm ultimate cycling
Hi im posting on behalf of my parents. They have a glowworm ultimate BF running 9 rads and a towel rail. The system has no room stat or hot water tank stat so they run the boiler on the lowest possible setting otherwise the hot water is unusably hot.the problem is recently the radiators only seem to get luke warm and the…
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EDF - Saying I owe £1400
Hi all, EDF are claiming I owe them approx. £1400. Back in March 2012 My partner and I set up a joint bank account where our bills are paid from. We phoned EDF and had them switch over our direct debit payment to EDF to this new account (as we did with all of our other bills also) We do not monitor this new bank account,…
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Pre-payment meter
I currently have a pre-payment meter for both gas and electric and get by on about £10 on each every 1-2 weeks. I had £3.84 there on saturday, put £10 on and the credit balance was £13. Was only 84p missing but over the course of the year it will add up. Is this a common issue with prepayment of rounding down credit…
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Any ideas how to get money back from at my wits end!
I closed my account with npower on the 14th September when I moved Because I was overpaying with their ridiculous direct debits I had credit of between 400-700 depending on which of their staff I talk to! I made a complaint on the 28th october and have had nothing back whatsoever, every time I call I'm told a block is on…
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British Gas: Hard work paying them for fuel used
Hi all, Background: I am a landlord to a flat, the previous tenants moved out and new tenants moved in after 6 weeks. The property had a dual-fuel account with British Gas. All I want to do is pay for the 6 weeks that the flat was unoccupied. I have check-in and check-out reports by a third-party, so I have all the meter…
