-
They lost my meter reading...
Hi, so I recently transfered from EDF to Npower and in the process someone has messed up my readings. On the 13th of May I gave my Gas meter reading as requested, I cannot remember what the figure was and I didn't jot it down, though based on previous usage and knowledge of what I use it should have been in the area of…
-
Should I replace my boiler
My existing boiler is 20 years old, it's a Glow Worm Ultimate 70FF. For the last 5/6 years it's been on a maintenance contract due to it's lack of reliability. This year my gas bills have increased substantially (25-30%) and I'm thinking it may be time to change the boiler. My local gas fitter who I think is very good…
-
Alpha boilers - any experience?
Hi all, I managed to find a really great local gas safe registered heating engineer to service my boiler recently although several faults were discovered which would suggest a new boiler should be on the cards... He's quoted me a good price on replacing the boiler with an Alpha 24X (just over £1k). The boiler is quite…
-
Excessive Electricity Bill
Dear Forum, We have been using British Gas for both our elec & Gas since Dec2012 but changed to EDF last month (May2013). Our monthly average use of units each month for electricity has been 230. But in April just as we were changing supplier, our units used in one month became 2574!! It has gone back to normal this…
-
Cost of removing storage heater cable
I've had my one electric storage heater taken out and am having gas central heating fitted. The electricity supplier says that I will have to continue paying £2.90 per month standing charge for the meter that supplied my storage heater. (I have nothing at all running off this meter now the storage heater has gone.) If I…
-
best dual fuel dd tariff?
Hi having moved into our new house we have just been stung with an estimated direct debit of £120 per month for gas and electric..... this has been based on how much the old tenant used..... god know what she was upto using that much! Obviously told them their dreaming and I will be moving asap. My question is.... who am I…
-
E-on Bill of over £2k for 2months worth of electric!!
So Friday I rang up to cancel my account with E-on as I have moved house, I gave them my final meter reading and the said the amount due was over £1000!!! Then I refused to pay it because that is ridiculous, seriously .... Then I checked the bill which was online a few days later and it now says I owe over £2000!!!! As…
-
MSE News: Npower price hike to hit 130,000 customers
"Npower customers with its Energy Online January 2014 tariff face average price rises of 9.7% from 1 July..." Read the full story: Npower price hike to hit 130,000 customers Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
-
Solar panels and oaps
Hi, I am trying to persuade my mum to get solar panels on her house, she owns the house and is over 70 I was wondering if there are any free options, grants etc to make it easier to persuade her? Thanks :)
-
How to pick?
We have lived in our house for 1 year now, we have stopped with the previous owners suppliers. SSE for both Gas and Electric, both on standard rates. I'm am sure there are cheeper rates out there and have signed up to energy club, but I have no idea what to do for the best, and just get confused! Can anybody advise the…
-
Thumbs up to martins energy club, thumbs down to Npower
Finally got around to using Martins energy saving club, quite a revelation. I simply entered the exact forecast of my energy usage that my present supplier had given on the last bill, rather than actual usage. They should know by now as we have been with them for 3 years. So, dual fuel and paid monthly by direct debit and…
-
NPower charging me from closed account
Hi all, Bought a house back in Nov/12. Took over dual elect./gas from previous owners (on NPower). Basically they messed up big time. Setup one account (never sent me any contract or communication); failed to setup direct debit. Then after numerous calls chasing them up they said they had fixed the problems and setup the…
-
N Power issue
Hi all, I'm having some problems with n power as with in 6 months I have gone from being £154 in credit to £600+ in debt. They have said that from my meter readings I have had very high electricity usage over the winter. Over the winter we use a 2000w greenhouse heater in our out building to stop the washing machine from…
-
N power electricity problems
Hi There, I am new to Money Saving Expert and the world of these forums, so i hope somebody can help me. I have big problems with N Power and don't know where to turn next. Just over two years ago we had some major work done on our property. There was a period of about 3 1/2 months when we were not in the property as it…
-
Sent a bill 10 months after leaving
Hello, I left npower for gas and electricity on 12 & 14th August respectively last year. I just had a letter from them saying they are having trouble getting me my bill. I called them assuming it was a mistake and they say I never had my final gas bill but is it ok to send me one now??? Although I said no, obviously, they…
-
Big bills, caused by house builder
Hi guys, Not sure where to post this, so apologies if this isn't the right place. I bought a house through one of those schemes where you pay a mortgage and rent - assisted house buying efforts (I forget the correct term). Anyway, most things went okay, until the Gas bill arrived - and it was a lot higher than I was…
-
Problems with Simply Switch
I used Simply Switch to move (so I thought) from First Utility to Flow Energy on 21/5/13. Because I had not received a welcome pack, today I called FE, to find out that I am not registered with them at all. FE say that the file containing my information arrived with errors, so the file was sent back. I then called SS -…
-
Which Energy Monitor?
Looking to get an energy monitor and wondering what many of you would recommend? Seem to be decent reviews on the Efergy Elite which is wireless and has tracking software included. Any other ones worth considering? I assume Solar Panels will not effect the readings? We have 4 marine fish tanks running now - and keen to…
-
Electricity Overcharge
Hi I dont know if anyone can offer some advice.... I have been an Ovo customer since November 2011. In November 2012, I noticed when submitting my meter readings online that the day and night readings were being recorded the wrong way round, I flagged this up to Ovo immediately who assured me that they would look into the…
-
MSE News: Energy watchdog wants more competition for big six firms
"Britain's big six energy companies will face fines unless they open up the electricity market, under Ofgem proposals..." Read the full story: Energy watchdog wants more competition for big six firms Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our…
