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OVO Energy
Hi All, Last November, we switched from EDF to OVO energy ("New Energy Tariff") - dual fuel, using ACTUAL USAGE figures from previous supplier when we got a comparison via uSwitch. OVO quoted 96/mth dual fuel fixed. When they wrote to us first, I made a mistake of missing them changing this figure to 133/mth. Sadly, by the…
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Disconnecting EON Gas Meter
We have recently had our gas supply capped as after removing the gas fire we had no more gas appliances. We informed Eon our gas supplier of this and they refunded the money we were in credit by. This week we received a bill covering the period January to March, and after speaking with Eon it appears we will have to…
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gas meters???
help!! had house renovated never lived in it... builder did nt take the meter off the wall... damaged... not going after him... utilities company took it away... apparently I l have to pay for a new one??? do I have to stick with the same company as the meter was with for a new meter??? apparently meter owned by southern…
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Significant reduction after billing querie
I recieved a bill for gas and electric from my porovider but was severely confused as I am on pre-payment so I called up. Turns out that the prices on my metre hadn't been updated in a while but as not my fault they wrote it off. Whilst I was on the phone the person I was speaking to did a quick check to see why the bill…
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Central heating advice
Is ther anyone who can advise me regarding work on my central heating system. My landlord is a newly created housing association that is generaly leaving a lot to be desired. In Feb the system was given its yearly sevice. The engineer reported that it urgently needed a power flush and said the system was full of sludge,…
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Tennents and pre-payment meters
I have a rented property, the tennent has been there for 7 months, its his first house so I think he is figuring everything out. He rang yesterday to say he needed to put pre-payment meters in, when I spoke to him, it turned out he has never given the energy companies a meter reading and they now have one and state he owes…
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Moving house - Scottish Power want £50 to remove prepay meter
I'm currently with Scottish Power for electricity with a normal meter and want to take my account and tariff with me when I move in a month's time. However, my new flat has a prepay meter for electricity. I'm on the cheapest tariff right now so switching to a prepay one will undoubtedly cost me a lot more. I see on the MSE…
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Utilities Warehouse High Prices HELP!
Can you help me with a utility problem: I had my gas & electric with Utilities Warehouse since June 2012 and provided my meter readings monthly - we are careful and not excessive users and the bills where between 420 and 500 plus per month! changed to EON who say based on our usage monthly DD is 150 for combined G & E. I…
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Where do I stand on npower error?
Hi, Can anyone help me? I've received a letter from npower stating 'We've been checking our records and have discovered an error on the last bill or statement we sent you. We did not apply our November 2012 price increase so you have been undercharged for the energy you've used. We've now corrected your account and will…
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being lazy and need advice on solar panels
I seem to recall that one or more supplier offered schemes where they will install such for free, reducing your electricity bill and any surplus they buy or something like that. Can any of the good folk of MSE point me in the right direction also any feed back on these schemes if they still exist would be welcomed Many…
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Gas Bill HUGE! Help!!!
Hello, I moved house on 28th Feb and now pay gas for the first time ever. My bill from 28th feb to 17th April is £570!! How is that possible?? I have the heating on about 4 hours per day and my usage in this period is 397 units. Its a 3 bed house and none of the radiators have knobs on to adjust the temperature and only…
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Need help, EDF have overcharged us for 17 years!
Hi, we have been directed to this forum by a friend who has told us there are a lot of very knowledgeable people with very good advice to be found here. We certainly need it. For the past 17 years we have used EDF for our electricity, we don't have mains gas in our village so our heating, cooking and lighting is all…
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Carbon Monoxide monitor
Dunno where to post this, hope it's near enough. I've bought a Carbon Monoxide monitor but not sure best place to site it. Should it be low down or high up in a room and is upstairs on the staircase or downstairs better. I suppose I'm asking is Carbon Monoxide lighter or heavier than air.
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NPower issues Economy 7
Really just wanted to vent my issue with npower. Bought my first house (3bed semi YO41 village) in May 2012, the previous owner had Npower elec/BG gas. When i rang utilities Npower said they could do both. I told them that was fine and read my meter readings/serial nos to the npower people. Now when i bought the house i…
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New Ovo Energy Price Rise (slight rant)
My price has risen from a fixed 9.28p fixed for 12 months until March 2013 to currently 10.68p (Var) at the end of the fixed period and now to 11.65p (if I fix) or 11.93p (Var). That is a minimum increase of 25.5% or 28.5% in 13 months. Not a happy camper, I think I will remain on the variable just now which will give me…
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Gas consumption
Good Morning All, I am finding it hard to keep on top of my gas bill which is £149 for 256 units a month, my wife and I live in 2 bedroom house 9 rads 8 thermostatically controlled all rads are balanced 2 rooms kept at 21c the others are kept at 19c, with cavity wall insulation and a cd 32c combo boiler, and gas hob which…
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Nightmare with First Utility Energy Supplier
Hello, I hope you will have the time to read about my dilemma... I have been trying to resolve a problem with First Utility for several months. I emailed First Utility early last year (not long after switching to them) to say that I was having difficulties submitting elec meter readings online. That when trying to send…
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Help please. Advice re: urgent movement of gas meter
Hello, My parents-in-law's gas meter is very old and is situated in the corner of their front room. It has never been a problem; however, my MIL is terminally ill and is about to come home from hospital, and where ideally they want her hospital bed to go would be near to where the meter is, so it could cause a delay to her…
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British Gas - Tariff Check
I just did the Tariff Check today and it says on the cheapest tariff we would be £300 better. If I switch as a result of the Tariff Check do I receive a guarantee from British Gas that I won't pay any more for the next 12 months than if I had not switched? If there is no guarantee then I feel that it is an unfair marketing…
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Heating a big old House!
My wife and I live in scotland, and currently pay a budget busting modest £60 per month for gas/electricity in our very small 1 bed semi. Im trying to get an accurate budget together for a big property we are considering putting an offer in on. Its 3 bed, 3 reception, with a basement!! Its circa 1900 semi, stone built over…
