Disconnecting EON Gas Meter

NeilC1980

We have recently had our gas supply capped as after removing the gas fire we had no more gas appliances.

We informed Eon our gas supplier of this and they refunded the money we were in credit by.

This week we received a bill covering the period January to March, and after speaking with Eon it appears we will have to continue to pay a set fee until the Gas Meter is disconnected.

Eon informed me that we would have to pay a disconnection charge to completely disconnect our gas meter so that we do not receive further charges.

Is this correct and is there anyway round this? I asked Eon to confirm this in writing but they refused, can they do this?

I have read about no standing charge tariffs where you only pay for what you use, however on the Eon website a £42 charge will be applied if the gas is supplied by an Independent Gas Transporter (IGT), which in our case is the National Grid. I'm presuming if we switch to a no standing charge tariff we will still have to pay the £42, which is what I think we are paying.

Any help would be appreciated, as I'm not happy having to pay for nothing!

Thanks

lemontart

Well as they have to pay an engineer to come out and do it possibly yes, also the cost of meter as it may be refurbished or have to pay scrap page fees. Then the network that own the pipes to your property at some point will have to send engineers out to turn off in the road - this is a requirement under the gas act for safety reasons, National Grid is not an igt.

E.ON_Company_Representative:_Helena

Morning NeilC1980,

I hope I can help clear a few things up for you.

Even if your meter is disconnected you will have to pay the standing charge, whilst there is an actual meter at the property.

As you already know, the only way to avoid this standing charge is to have the meter completely removed.

We no longer offer a no standing charge tariff, but other suppliers may do, you would need to check with them.

National grid is not an IGT, so if your meter operator is National grid then you won't be charged an IGT fee.

You need to contact us about taking the gas meter out and then we would arrange a quote for the work. As it does depend on who the meter asset manager is.

If you do decide to have the meter taken out, this means that the supply will have no nominated supplier and the account will be closed. If you want a future gas supply after the voluntary withdrawal you will need to contact your preferred supplier to arrange a new MPRN to be created.

However, if you want a new supply installed more than 1 year in the future, you'll need a live/dead test conducting to ensure that the pipe work is structurally viable and safe. If the pipe work is found to be ‘dead’ or unusable you'll need new pipe work at the property and this can be very expensive.

If you need me to I can put you in contact with the disconnections team here.

Helena

Wywth

NeilC1980 wrote: »

We have recently had our gas supply capped as after removing the gas fire we had no more gas appliances.

We informed Eon our gas supplier of this and they refunded the money we were in credit by.

This week we received a bill covering the period January to March, and after speaking with Eon it appears we will have to continue to pay a set fee until the Gas Meter is disconnected.

Eon informed me that we would have to pay a disconnection charge to completely disconnect our gas meter so that we do not receive further charges.

Is this correct and is there anyway round this? I asked Eon to confirm this in writing but they refused, can they do this?

I have read about no standing charge tariffs where you only pay for what you use, however on the Eon website a £42 charge will be applied if the gas is supplied by an Independent Gas Transporter (IGT), which in our case is the National Grid. I'm presuming if we switch to a no standing charge tariff we will still have to pay the £42, which is what I think we are paying.

Any help would be appreciated, as I'm not happy having to pay for nothing!

Thanks

Yes, you have to pay all applicable charges until the supply is capped (disconnected). This includes removal of the meter.

Have you been advised the cost of such disconnection?

spiro

How do you heat the house/water if you are not using gas?

C_Mababejive

lemontart wrote: »

Well as they have to pay an engineer to come out and do it possibly yes, also the cost of meter as it may be refurbished or have to pay scrap page fees. Then the network that own the pipes to your property at some point will have to send engineers out to turn off in the road - this is a requirement under the gas act for safety reasons, National Grid is not an igt.

As LT Says..../\

Welcome to the privatized gas Industry.