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GlowWorm 30CXi F12 error
Hi, I have a 6 year old Glow Worm 30Cxi Boiler. Has been great over the last few years,but yesterday I noticed the heating came on even though the thermostat was at lowest setting, and the User Interface for the heating was set to off, not on timer. I powered off the boiler and back on and got an F12 error. Today the…
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Switching electricity suppliers, as well as meter type
1. Cheapest/quickest way of switching from a prepayment meter to a normal meter? When I moved into my flat a year ago (electricity only, no gas), it had an Economy 7 pre-payment key meter. I would've preferred a standard meter to receive regular bills, but upon calling up the property's current electricity supplier (Eon),…
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Is there a way of getting off prepayment meters if you have debt on them?
Hi everyone, I am new to the forum and basically looking for some advice. My Husband got a new job in december, we have noticed we are much better off & i am now looking through our income etc, so that we can save and get our debt paid off much faster. We currently have prepayment meters, I had these fitted when i got into…
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Help-link
are these any good?
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Gas and Electricity Meters
I wonder if somebody could please clarify something for me. We have lived in our house for 22 years now and have never had either meter checked or changed. Is this normal? A work colleague was telling me that BG have checked her meter twice in the 9 years that she has lived in her house. Are there any hard and fast rules…
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New home.. which tariff?
Morning all Probably a daft question, but we've just bought a new house, will we drop straight on to the gas and elec suppliers standard tariff?
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Can I make a profit from Npower if usage is less than discounts offered?
I'm a low energy user and estimate my annual gas and electric consumption to be less than the annual discount offered to me. E.g. I pay £15 pm by DD or £180 per year for both fuels This entitles me to a Direct Debit and Online discount of £110 per year I predict my combined electric and Gas consumption to be £90 per year…
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Boiler setting query?!
Hello, my first time posting on this forum so do excuse me if this has already been a popular topic. Well anyway I have just moved into my first home independently! I have gas central heating and have set the heating to come on twice a day for 3 hours (morning and evening as I have a baby) I have also set the hot water to…
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When to switch
Hi all, Just after some advice, im on npower's Winter Fix tariff, and it expires on the 31st March, there is an exit fee until this date. Im not sure if i have to wait until the 31st before i can apply to a new supplier to switch, or if now is ok since it takes 4-6 weeks to switch anyway? Does anyone have any experience of…
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HELP - My small business supply has just been cut off - what can I do?
Hi, Le me explain the situation. A couple of years back, I took out a lease on a small industrial unit for what was my then Limited Company to operate from. British Gas was my electricity supplier. Around this time last year, the company started experiencing difficulties and in around June of 2012 I decided to wind up…
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Warm Home Discount £130 2013
Could anyone advise me who to complain to regarding my application for this (which has been refused despite providing proof of eligibility).
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An end to non-DD surcharges from 6th April 2013?
As a result of budget airlines imposing above-cost payment surcharges, the UK has enacted Article 19 of Directive 2011/83/EU on Consumer Rights earlier than required and the legislation will come into force on 6th April 2013. Section 4 of the Consumer Rights (Payment Surcharges) Regulations 2012 states:A trader must not…
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npower billing system up the swanny
was expecting my 6 monthly bill tomorrow so as i had not received a meter reads email reminder I tried to enter them online Got a screen saying they cannot accept reads until April 17th as they are moving to a new billing system have a feeling there will be a lot of customers with billing issues for the next few months at…
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Electricity increase, Scottish power comfortplus white metre
Hi I'm looking for some advice on 2 issues- an increase in my electricity use this winter (dec 12-feb13) compared to the same period last year and my storage heater. I'm currently on a prepay Scottish power metre on comfort plus white meter. Im in a 1 bedroom flat with just electricity & 2 storage heaters, hall & living…
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Start date of new supplier to avoid early exit fee
My current tariff at Npower ends on 8 April, I have done a comparison and have decided to switch to Sainsburys, does anyone know how early I could do this before the end of the tariff to avoid early exit fees from Npower. Its says the switch over takes between 4-6 weeks but Im not sure what they class the start day as.…
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Am I paying too much?
I am currently under the Energy (Gas & Electricity) tariff for British Gas. I pay it quarterly and currently have to pay £178.18 for Period: 15 Jan to 01 Mar 2013 Does the price seem about right or am I paying too much?
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Changing from prepayment meter
Hi all, some help on changing from a prepayment to an ordinary metered supply (for my brother) The debt has been paid in full, verified by the gas company. They wont change to an ordinary meter as they claim he does not satisfy their credit check criteria. Is this correct? Would he be able to approach another gas company,…
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Electric heating system
Hi, Was after some advice - we are in the middle of purchasing our first home (yay) but where we are buying there is no mains gas supply - so we are looking at electric heating system throughout the house. I was wondering if anyone had any advice or experience in having this kind of heating - avoiding the use of…
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npower, topcashback and Quidco
topcashback is currently offering £101 on npower's Standard Tariff, and £60.60 on their Go Save tariff, while Quidco has them the other way around - £100 on Go Save and £60 on Standard. Is it likely that npower has different offers for the two sites, or has one of them got it wrong?
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What's the latest you can leave it to switch gas suppliers?
Can you do it the day before or is there a cut off point? Basically our price plan (fixed) with BG ends on 31 March, so we have 8 days remaining. Is it too late to switch to another provider or can you do it right up until the last minute?
