-
British Gas confused about £50 credit when tariff changed
I'm with British Gas for gas and electricity and when my Websaver 11 tariff came to an end last year I changed to Online Engergy with them, with an offer of £50 credit to my account after a certain period of time. I've just seen my latest statement online (I pay by DD) and the credit is showing up as £47.50. I rang British…
-
Npower changing account is it rocket science?
Hi Can anyone help. I set up dual fuel with Npower and pay by quater direct debit which is in my name. My husband and I did a review of the bills and he has agreed to take over the paying of the dual fuel elec and gas bill. I want to know is better to close the account fully and they get my husband to set in up in his name…
-
Mike Mac
My wife and I currently spend time looking after an 81 year old lady with no family. She has just spent 10 days in hospital and I have noted that her pay and go gas meter has been using gas at a rate of in between £10 and £13 per day. Has anyone any experience of what I think is an extortionate rate nad how do I get it…
-
Faulty electic meter - refunds
Hi sorry if this is a duplicate but I did a search and couldn’t find ananswer to my question. My power company recently contacted me to say the latest meter read they didshowed some unusual activity and could I check the electric numbers just after9am and just before 9pm. I dutifully did this and they said they think there…
-
Cheapest Prepayment?
Okay, so I know I get hung out to dry on Prepayment meters, but to be honest, its the best way to keep track of how much energy I use. I'm not bad with budgeting far from it, I just find it more convenient. That said, finding the cheapest one is actually quite tricky, given that people (including MSE) have stopped…
-
Really confused - uswitch quotes have jumped £150 in one day
Hi there, I was wondering if anyone knows if every utility company has suddenly increased their prices today? Two days ago, I got a quote from Co-Op, which I came to purchase yesterday, and their prices jumped by £90. They didn't tell me two days ago that they were increasing their prices. (ha why would they?) So yesterday…
-
gas and electric
who do you think is the best for gas and electric suppliers we use gas 8965 kw electric 3847 kw we are with npower at the moment been on compare sites dont no what i am looking for i no i should choose the cheapest but is this always the best
-
Recent Credit Meter Install - When to switch?
Hi All, hope you can help This is the first time i've had a credit meter in any household i've lived in. I moved to British Gas about 3 years back, after a credit check they've agreed to take out our prepayment meter, as i hear they tend to cost more than a credit meter. However, now they've done that, free of charge, am i…
-
Rough cost of heating a 2-bed flat?
Hello All, Was wondering if people would mind giving me an idea of how much their monthly heating/hot water bills are if they live in a two-bed flat? I know there'll be lots of variation for various reasons, but the reason I'm asking is I'm looking at properties at the moment and some flats in the area I'm looking in have…
-
Gas Utility Charges
I was brought up to think gas was cheaper than electricity and since i bought my house and everyone nowadays mentions rising utility costs, i have never thought 'why is my bill so expensive' and looked into it and instead ive just accepted it as being so. Well because i considered the gas so expensive, i changed the usage…
-
Just found an old npower bill
previous reading 43362 current (at the time) 43666 , standard tariff pay on reciept of bill, £23.74 that was in 2003. Today that would cost £57.03 or £54.74 on SP dual fuel discount blah blah. :o
-
Notifying existing supplier that you're leaving
Hi all Scottish Power have emailed me to say my current deal expires on 31/03/2013, and I'm confused by the following bit of small print: "If you notify us that you wish to change supplier before 1st April 2013 and if we receive a request for your supply from another supplier within 15 working days, we will not move you to…
-
Cheap energy club
Great idea and I applauded MSE's effort to get people to switch to the cheapest appropriate tariff. However... when I registered and tried to put in my current electricity tariff (EDF Blue, capped to April 2014 and recommended by MSE) the only tariffs I could select for my "current" usage were variable or green. Naturally…
-
First Utility stopped billing for nearly a year!
I received a bill in December for nearly a whole year's gas and electric despite having smart meters. I just didn't notice that they had stopped taking the direct debit each month so when over £2000 disappeared from the bank account xmas month I nearly freaked out! Since then despite loads of phone calls and emails first…
-
Damage Caused by Electricity Supply
I have a house that is let. There was a power failue in the area and when it was restored there was no power to my house. The electricity board wired in a generator because it could not be fixed for a few days. The central heating boiler started cutting out and eventually failed. I got an engineer to try to fix it. He…
-
Bill from Scottish Power confused?
Hi , Early December I contacted MSE after seeing Martin Lewis T.V show and wanted to get a better deal on my gas & electric , I was with Scottish Power for about 8 years and never switched before but decided to go with British Gas after doing a price comparison with energy help line who MSE advertised and was happy with…
-
Meter Readings
Silly question to most of you I realise, but have had an estimated bill for a while now for my gas so have taken my meter reading number which is a lower number than the estimated reading number. Does this mean my bill will be reduced? I have advised gas company and they will be sending a new bill, but am curious. Thank…
-
Co-op energy announce price increase
Just a heads up, effective today for all new customers, and effective 15 April 2013 for all existing customers, the Co-op have announced price increases http://www.cooperativeenergy.coop/2013/02/12/statement-from-co-operative-energy-on-price-increase-for-new-customers/ (Thanks to charles_b for the pointer) Don't be too…
-
Eon - which tariff to switch to...
Hi all, I am currently on the Eon Saveonline 11 tariff, which ends in a couple of weeks. I have just submitted meter readings, and looking back to the ones I did this time last year, I have used 3462 kw/h of electricity and 1770 kw/h of gas. I am trying to decide which of their tariffs to switch to, the Discount v1 or the…
-
LBC Radio Legal Hour - N-Power Issue
I posted earlier about how distraught myself and OH were about the service we have received from N-Power about our boiler ... https://forums.moneysavingexpert.com/discussion/4440543 Tonight my OH contacted LBC Radio Legal Hour at just after 2100 this evening to discuss further. Seems we have a case gainst them and we will…
