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PV panels and switching supplier
Hello! I am trying to switch supplier but what happens to our cash back money we receive from having PV panels? How do I sort that!! Also can I still use our iplan energy monitor if I switch ............Any advice gratefully received. Thanks very much Tammygirl
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Changed my mind about switching. Help
Hi, I was switching from Npower to Co-operative, switch has not gone through yet but i'm past the cooling off period. I want to cancel the swtich as they've now put up their prices and i've gone from saving £170 a year to £70 a year. Could Npower refuse the switch as i'm slightly in debit to them and if not how much of a…
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Does MoneySupermarket miss tariffs?
I was just doing some comparisons on Energy helpline and MoneySupermarket and I noticed MS misses a few of the tariffs that EH shows, even when you select the option to show all tariffs. The tariffs that were missing were BG tariffs e.g. clear and simple...although, it did show one tariff, "sustainable energy" which EH…
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Cashback when switching to new tarriff with same Gas and Electricity company
Can you get cashback when switching to a different tarriff but remaining with the same company? I have done several comparisons and the results are overly generous and optimistic if I were to change to a new Utility company. The savings that were promised to me on various comparison sites disappear when I go into the…
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Eon bill problem
Hi I have been trying to resolve a problem with Eon for some time with no results.. I bought a property in October which had pre-payment meters installed. I was quite keen to change them to normal meters, and as my current supplier charged for the change, I decided to switch to EON as they promised that they will change…
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Energy club: Need to know annual energy usage?
Hi all, we signed up to the MSE energy savers club as we really need to be on the right tariff due to myself being long term sick off work and currently not receiving any benefits. We have only been in our home since July 2012, our monthly payment just shot up from £90 to £171 so we need to change to a cheaper tarriff, so…
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Best Cashback offers for Gas & Electricity Switching
Hi all, A new website searches the best cashback offers on Energy Switching. This means that if you go through them you can get upto £60 cashback on top of the savings on your Gas & Electricity bills. You would not get this cashback if you went to the price comparison websites directly. Its free to use so have a look at:…
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First:Utility billing system
Just got my latest bill - it's dated 13 March 2012! I only moved to them in October 2012. Great billing system they have.
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First:Utility switching problems
Hey :) The question: Should I just cancel my application while I'm in my cooling off period or jump through First:Utility's time-consuming and infuriating hoops on the off-chance that they might turn out all right? The preamble: I used Cheap Energy Club yesterday to find a better dual fuel deal and went with a fixed tariff…
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Gas Meter Problem.
Hi guys, could really use some help. In June our current gas supplier got in contact to say there was a problem with the current meter readings. I rang them to sort it out and it was at that point they tried to tell me the problems was that we had had a new gas meter installed, when we had not. After explaining to them no…
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Storage heaters - actual specifications of heat loss during the day.
Is anyone aware of any storage heater that actually specifies the amount of heat lost per hour, with the dampers closed? This surely is a key measure, if you're not needing heat all day, yet I've been unable to find it specified anywhere.
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Utilities charged for a property I don't live in!
Hi guys & girls I woould like some advice and wondered if any of you lovely people can help. My partner moved out of a house in Nov '12, contacted the utilities company Dec '12 to be removed from bill. She saw a bank statement recently that showed the utilities company removed bills for December and January even though she…
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moving house
Hi, hope somebody can offer some advice. I am about to move house in a week or two and my current gas/electric provider does not serve the new address. The new property currently does not have gas connected and uses economy 7 for heating and hot water etc. I intend to have gas connected as soon as possible but am aware…
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EDF, Fist Utility, N Power
Im switching from First Utility to NPower for my gas and electric but at the same time I'm also changing my bank account and therefore my DD's. I've just had a letter from EDF saying now I'd cancelled my DD, I'd have to pay by quarterly bill - but as far as I know I've never even BEEN with EDF. Are any of the same…
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Warmfront
Hi I had a boiler fitted in July 2011'which was fitted wrong by sub contractors of WARMFRONT . This was put right in and I am still awaiting my first years service and the boiler has never been signed off as safe yet. I have written 20 emails ,phone calls and complaints to Energy and Climate control but still they make…
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Does anyone use iSupply Energy?
My current deal with Scottish Power Online Fixed Price April 2013 is coming to an end soon. At the moment the MSE Energy Club says I have got the best deal at the moment.:j:money: But as from April 1st, that will change. Popped my details in a couple of the price comparison websites and for two of them, I have the best…
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Ridiculous electricity overestimate
Me and a friend moved into a small two bedroom flat in May 2012. The electricity meter was broken when we moved into the flat (the numbers didn't increase). I moved from EDF to NPower straight after we moved and explained the problem to NPower. They said they'd get someone out to fix it and charged us an estimate of £20pcm…
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Is switching worth the time and effort?
A year ago I finally got round to switching my electricity supplier (there is no gas near us so just electric). Had been with Scottish Hydro for 20+ years. Was paying £28 a month. Switch company recommended an nPower capped deals. Was told it would save me approx £60 a year and payments would only be £22 a month. Switched.…
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Gas Meter Problem!
Hi Moved into a new build property last June and did the usual of passing over meter readings to builder. Electrical account all set up fine, but no letter from a gas supplier to the new occupier asking for the same. Wanting to get things sorted I made numerous calls including National Grid, Independent Gas Transporter and…
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Never Been Billed?!?
Wonder if someone can advise me of what to do as I am so angry with EDF and don't know where I stand. I moved in to my rented property in August 2011, a new meter was fitted so know all usage is ours. I moved from a 1 bed flat to a 3 bed house and when I created the account with EDF they arranged £50 a month direct debit…
