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Warning! Spark Energy
Having had a recommendation on here that Spark Energy would be my cheapest option to switch to, I tried to do so. They emailed me that I had not supplied meter details, even though they had previously confirmed all my details by email the week before. I rang them and was told they would look into it and ring me back the…
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Simply Switch not paying cashback
Hi All, Just checking what experiences any of you have had with getting the £40 dual fuel cashback from Simply Switch, I'm currently trying to get them to pay up but they seem to be totally and utterly incompetent.. I switched to a dual fuel tarriff last October 2012 via Money Saving Expert, I qualified for the £40 cash…
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Npower only 1 bill in 13 months?
Hi, Im getting myself confused with Npower and there online billing. Switched to them in jan 12 and got my 1st bill in about August with me in debit by £300. I increased my direct debits as I like to stay in credit. There website is very slow and takes ages to log in. My website is showing a massive credit amount, but…
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Online tariffs dual fuel - currently with EON
I'm currently with eon and tbh just recently I've had a few small issues Their website and app never work right all the time. I've had to phone to submit readings. Ok not a massive issue but its an online account and online doesn't always work Their not the cheapest, around my area, first utility, sainsburys utlity, SSE,…
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Anybody heard of Infranomics
I have just been doorstepped by a representative of an infrared heating company called Infranomics - has anybody experience of this company and their stated savings of 45% on heating costs - supposedly it is the "next generation Domestic heating" or is it snake oil?
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Home Top Up.
I am on prepay electricity with british gas (bless 'em) and I have recently opted to use their home top up. For anyone not familiar, its a usb device that you hook up to your pc, then you insert your key into it and you can load credit straight onto your key with a registered debit/credit card. In short it saves me a trip…
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Is landlord responsible for unpaid utility bill
I recently had a change of tenant in a buy to let house and took meter readings with the outgoing and incoming tenants respectively. I forwarded these readings asking that i am billed for any usage in between, as is usual, and I am awaiting their bill. In the meantime a few days ago the new tenant has received a hand…
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Impact of open fill valve on bills - advice appreciated!
Hello, We're hoping for some advice from forumites before a meeting with our landlord on Friday - we think their error has cost us in fuel bills. We moved in on 1st March last year. We have had problems since then getting and keeping the flat and the water hot. We have also had three radiators burst in the course of the…
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Landlord imposed sub meter rate - help..
We have purchased a business run from a small rented unit where the landlord has installed sub meters for electricity and informed us the rate we will be paying is 20p per kilowatt hour. We have not yet signed tenancy agreement and need to know more about rights on this - are they allowed to make a profit selling on…
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Huge back-bill and wring address.
Hello, I moved into my flat mid-2010 and have only just received my first electricity bill...sort of. It turns out that EDF have been sending the bill to an address that doesn't exist for the past year an a half. They have been sending it to "Unit 2, 1st Floor, 102 ******* High Street" whereas my address and the one shown…
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Bill is economy 7 but normal meter
My daughter has been in her house 8 years. Her ex husband sorted all the bills he left 5 years ago and my daughter continued with the direct debit of £55. Her bill always seems to be an estimate but in January it was read. She had a bill saying they owed her £580 but would carry it forward. Then she got a letter to say it…
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Help with Drayton Digistat SCR!!
Hi, Ive just broken my drayton digistat receiver and now I have no heating! Too be honest i dont really want the digistat anyway so does anyone know how to disable the digistat and just use the boiler normally? I really dont want to pay for a plumber to come out!!! Thanks, Winnallreed
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are we paying too much for our electricity?
hello, i live in a 2 bedroom flat with one other person. we've felt our bills have been high since we moved in. my flatmate has a girlfriend who lives in a flat by herself and her bill was £40 last month! our bill in december was £200, and we were both out the flat for two weeks! we have no gas but it still seems excessive…
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Recently moved in - question about starting Gas/Elec bills
Hi, I moved in at the start of November, and soon after I reiceved a letter from British Gas telling me they were the ones supplying my Gas & Elec currently. So I paid them what they asked for the first bill for the period between the previous owners moving out, and me to the end of my first month or so. This totalled…
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Solar slates
Having a slate roof that has leaks we are wondering whether to go down the route offered by the thread title company? Apart from the benefits or otherwise of solar panels now that there is no feed-in tariff (so I believesfter May last year) does anyone have knowledge about the route of combining slates with solar power?…
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Timing of a change of supplier
I wonder if anyone could advise on when to change our supplier for gas and electric to avoid any exit charges. Our duel fuel deal with Scottish Power runs out on 31st March 2013. We wish to change suppliers as Scottish Power will be automatically putting us on their expensive standard rate from 1st April 2013 and the other…
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Spark Energy ... Are they any good ?
I have just gone through two comparison websites, to transfer my gas and electric and both show the best option being the Spark Energy Advance option. I must admit, I had never heard of this company. I found a thread here, but the last comment was in 2008. Are there any users here who can give me their honest opinion. I…
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£500 gas bill 7 months after moving out
Hi. SSE (Southern Electric) mistakenly sent me two bills around £30 each 7 months after I moved out. When I called they told me these should have been to the new tenants at my old address, but oh by the way you owe £500 on the gas bill. I did receive a gas bill in Sept 12 but thought I'd paid up so I checked online and the…
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Renting and just recieved my first electricity bill...
Hi, I moved into a flat on a farm Dec 1st 2012. Been told as the meter is on a submitter from the main farm I will give them readings from my meter and they will bill me separately. I've got the first bill for Decmeber and it is billed as 1136 units at 0.1117p per unit with tax = £152.27. There is no central heating, only…
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Npower outstanding refund - 4 months overdue
Hi there Looking for some advice here on how best to proceed. I left npower around Sept 2012 after coming off a fixed-price energy deal and finding that their new rates were not as competitive as others on the market. Energy supplier switch was all smooth and the final invoices were raised at the end of October leaving me…
