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MSE News: Households will get energy firm's cheapest deal, Government says
"The Government has today confirmed it is still pressing ahead with plans to force energy companies to limit costs..." Read the full story: Households will get energy firm's cheapest deal, Government says Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works,…
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Best Tarriff and supplier for wet central heating.
I currently have a big complaint going through the ombudsman with Eon, for them leading me on for three years, and telling me i have Heatwise meter when i never have. They have now come to the conclusion Heatwise/Econamy 10 is not compatible with my boiler. I have a Amptec 12kw boiler, i live in a 2 bed council house. I…
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Warning do not go to ovo for your gas & electric supply!!!
I bought a new house on the 7th of December last year but didn't actually start living in the property until the 18th December. The previous owner got there supply from Ovo. They have charged me £121 for electric for the period 7th December - 13 January and £95.00 for gas for the period 7th Dec - 17th January. A staggering…
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eon prepayment meter
hi can anybody help, i am on a prepayment meter for my gas, i have received a prepayment gas statement today that says i am £300 in credit can i claim that back from them? and if so how do i go about it?
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Warm Homes Discount & Moving home.
Good day to everyone! First time poster so go easy on me please! :cool: I have been told by Scottish Power that I we are eligible for the £130 WHD payment which will be paid to our prepayment key before the end of March. They say the payment will be put onto my key when I top up it up and then insert it into the meter (we…
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Green Deal MSE Guide Discussion
Hi! This is the discussion thread for the Green Deal guide. Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide. Thanks folks,
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Scottish Power/ utility comp hardship fund?
I have been treated for cancer since last October and haven't been able to work, my husband is self employed and earns very little. Basically because I've been at home our gas usage has shot up and when I read the meter yesterday we owe Scottish Power £250 even though I paid a DD for £111 the day before. I phoned SP and…
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A&F Surveyors - Free Government grant loft/wall insulation
Just had a knock and a leaflet through the door (when I didn't answer) from A&F Surveyors about 100% free loft and wall insulation in my area. It had a hand written name and mobile number on to phone up for a free survey. Is it really 100% free or is there some catch somewhere needing certain benefits to qualify? Also I…
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Energy Club - Utility Standing Charges
Apologies if this is covered elsewhere, but I cannot find anything that tells me if the Energy Club calculations take into account any standing charges that are associated with particular tariffs?
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new boilder - British gas
HI, I had recently had a quote for a new boiler from BG , as part of the install they will have to run a new slightly wider pipe from the gas meter to the boiler in the next room. I would prefer that the pipe is hidden , so would probably go with the option to run it up and under the floorboards upstairs and come back down…
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Working out electricity costs
Hi, How do i work out how much a PC will cost me if left on for 24 hours. PC = 220W, Powered on for 24 hrs, Electric prices KwH £0.14 Thanks Lee
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Help - electricity usage has shot up! Could it be an electricians mistake??
For some reason our electricity usage has shot up since the summer. We are not doing anything differently, the only difference is that we had a new kitchen installed and the electrics were upgraded. To do this we had to replace the consumer unit which was outdated. Do you think this may have affected our usage??? We are in…
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Help! Massive Electricity Bills!
Hi there, I hope someone can help... I'm looking for some advice, my British Gas electricity bills have been really high over the last year and a half (around £3,700 in 18 months, £200 odd in one week!) We had this problem a few years ago, British Gas eventually installed a check meter which revealed that the meter was…
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NPower won't give me a final bill
I changed provider for gas and electricity on 3 Dec 12, from NPower to Scottish Gas. I have provided final meter readings as of 3 Dec to both companies. Despite repeated phone calls to NPower they have not provided a final bill. They owe me money (between £80 - £100). Where do I go from here?
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Which gas log/coal effect stove is best?
I'm looking for a gas log/coal effect stove. I initially was looking at getting a log burning stove but after careful consideration I think gas will suit me better. There's lots of advice/reviews on log burners but I haven't found any for gas. I was wondering if anyone can help?
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Join the Cheap Energy Club?
A good idea, but! What and how does it deal with dealing with certain energy companies (FIRST UTILITY for one) that continue to charge your direct debit the monthly fee after you have moved onto the new supplier! They also continue to ignore you even after numerous letters and phone calls. I was not an isolated incident,…
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Should I receive any completion certificate?
Hello All, I have just got a small section of an electrical wire changed in the loft(running between 2 rooms which are very close) because it was chewed by rats there and was causing tripping. But the electrician did not give us any receipt and when I asked for it, he said that we don't need it for this small work. He…
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central heating cover
i have just read some of the coments about central heating cover by the big utility companies and what seems to come through in most cases where people need to use there cover is the word incompitence . wont bore you with the sordid details of the service i got from npower but it is very similar to the ones already posted…
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issues sorting gas and electric in new HA property
I am moving next month into a HA property. The gas and elecrtic have been turned off and according to my tenant handbook i need to contact the supplier, get it turned on, and then i can get the boiler re- commissioned. Im with e-on at the mo but they dint currently supply the house so i contacted the current supplier…
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Im on "standard THTC". Any cheeper options?
Hi. Im looking for cheaper power, but feel that my choices are limited judging by a quick Google search. I've been on the hydros "total heating total control" for as long as I can remember. I pay a direct monthly payment of £75, for a small 3 bedroom house. Please help. Cheers.
