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npower bill date
nPower were supposed to send me a (paperless) bill on Monday. I sent a meter reading 3 days earlier (Friday), also calculated the approx amount I owe and paid it by card, to try and avoid them changing my DD. There has been no bill. Is this normal given the date of my meter reading or do I have to contact them again,…
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Pre-payment meters Switching supplier help
Hi How do you go about switching suppliers if you have pre-payment meters? When I have tried the switching/comparison sites, they don't seem to include them as an option. The current supplier is SSE and when I spoke to BG they said if I swapped my electric to them (BG), I would save £150 a year, and leave my gas with SSE,…
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Any advice appreciated
I am moving into a property and need to get an energy supplier. I have never had an account and all these options available are all new to me. I have no idea where to start or who to choose! If anyone has any advice on how to go about it, I would appreciate it
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Wireless Thermostat Heaters
Does anyone know if it possible to buy these, what I am looking for is a heater which has its thermostat in the room and not attached to the heater. I recently bought a Dimplex Cadiz 2KW Oil Filled radiator which has a digital thermostat so you can accurately set the temp of the room. Well what a waste of money this heater…
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Financial help for New Boiler???
Hi Not sure if I am posting this in right place or if anyone can help but I have a problem. We bought this house 4 years ago not knowing ithat the heating didn't work. We were 1st time buyers that were duped by a estate agent. We managed to get by this long because the boiler still heated the water and the gas fire in the…
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GAS boiler - cheaper running costs?
Hi, I recently called the BRITISH GAS energy helpline and asked what was the best way to run a COMBI-BOILER. The advice AT THIS TIME OF YEAR (winter) was to turn the temperature of the water going to the radiators up to its MAXIMUM. I was surprised by this, as I understood the savings and efficiency from a condensing…
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Help! EDF owe me money and keep fobbing me off!
Someone please help me! I moved house at end of November and when changing my gas and electricity someone at EDF made a mistake and put the wrong date that I was moving (a month early). I therefore recieved an owner occupier bill from the time they closed the account to the time I moved (their fault as I had told them the…
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Calculating the cost of running a boiler
Hi I need to calculate how much it costs to heat a Hall that's used for community groups - so that hire charges can match the costs of heating. The boiler is a 70KW gas model, and the current energy tariff is 3.044p per kWh, and standing charge of 195.530p per day. I'm thinking that its a case of multiplying 3.044 x 70 and…
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NPower pulling a fast one?
I moved into a property and NPower were supplying it with both gas and electricity. It took 5 or 6 weeks to effect a move to a new company during which time I had no choice but to have them as a supplier. I was on their standard tariff. The switch has now been done and the gas bill shows that after about 4 weeks the cost…
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Have I switched too soon?
I'm currently on the NPower Go-Fix 8 electricity tariff, which is due to finish on 3 February. Before Christmas I determined that EDF's Blue Price Promise was the best deal, and as it would take "approximately 5 weeks" to transfer to the new supplier, I decided to wait until January before applying to EDF, so I didn't…
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council bulk buying energy....worth doing?
last year i used 3428 kwh and i pay 41 pound a month for electricity, i have signed up for the local councils bulk buying scheme with no obligation. does anyone have a good experience of these schemes? at a tenants association a guy with eon like me said he only paid 24 pound a month . does he use less than me sounds…
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Should I switch to NPower
Pay £218 a month dual fuel and having had solar panels fitted 11 months ago....................EON want to increase it to £246 a month !!! Npower is coming out £300 cheaper annually on moneysupermarket and uswitch but they get a bad name on here. I used 50,989 kwh of gas in the last year and 7,166kwh of electricity. The…
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Can someone please explain how a utilities bill is worked out ?!
I have an ongoing sorry saga with Npower - I won't go in to details as it has been ongoing for over a year and I simply won't fit everything in ! However, I was wondering if someone could explain how the bill is worked out ?.... I got a bill npower for £695 for 5 months . I pay them £125 per month for ongoing usage . So 5x…
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when to put heating on?
hi does this sounds sensible please? i have expensive electric heating and was thinking of putting it on say 3pm till 7 or something then after that i dont usually do much so can snuggle under the electric blanket,to watch tv etc. being in most of the time im wondering if this would be better than,having it on 5pm till 10.…
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Advise regards efficiency
Hi all, Just looked at our gas and elec account with British gas We live in an old 3 bed detatched house with a v. Inefficient boiler by looking at my bill. ( we rent, not own). We have the heating on (4 radiators, 2 large, 2 small) 3 hours a day at the moment. As I work from home, I have clients coming to me, so when they…
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Help - price comparison sites
My current dual fuel plan will be coming to an end soon so I'm trying to find a new fixed deal to see me through next winter. I have gone on several comparison websites, entered the same information about by current usage and got different prices on different websites but from the same suppliers. I also went on Scottish…
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What classes as a valid objection to transferring my energy supplier?
Hi all, My electricity company objected to a supplier transfer request on the basis that they hadn't got a meter reading. Now, forgetting the fact that they had already been sent the meter reading by 2 different methods but claimed they hadn't received them, is this a valid objection? Our payments were up to date - we were…
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Disputed Electricity bill...
We recently got our statement from my utilities supplier stating that we're more than £500 in arrears, baring in mind we live in a small two bed flat and we've only been here for 10 months we decided to question the figures. After many phone calls and lots of long discussions we discovered that for some strange reason,…
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Are we still using too much?
I have started to reduce our gas and electric usage and over the last couple of weeks we have managed to reduce the electricity by 9 units, gas hasn't been reduced at all but we don't use much. Here are my readings for the last three weeks but could someone tell me if we are still using too much electricity, I turn lights…
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Switch or not?
We are constantly being told to switch (I'm currently with EDF for gas and electric) because of future price rises, but in my case, I'm not sure it is really worth it. There is only me in the house, I only heat downstairs and keep the temperature a bit lower than many people seem to think is acceptable (their houses feel…
