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Cost of moving and installing new radiator
Hi I've been quoted approx £400 (including vat) for a new radiator to be installed. This includes cost of a 700mm x 700mm double convector thermostatic radiator and it being moved to the other side of my back bedroom wall. They are draining, filling and venting my system and removing all the old materials. Is this a…
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Scottish Power Fixed March 2014 question
I rang up to change my Gas/Elec service to the Fixed March 2014 last week. I just checked my online account and it says that I have transferred to the service "Online Energy - Standard (No Standing Charge)". Is this the same product as Fixed March 2014 or have they made a mistake? Thanks
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British Gas Trust - British Gas Scam???
Hi all I am currently on prepayment with BG for Gas and pay £6 per week to the debt after having to go to part time etc and had big arrears. I received a letter from BG saying I could apply to the British Gas Trust for a grant, call them to send a form out, which I did. I then had a very long phone call which smacked of…
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Scottish Power Fixed Deal - Have I made a mistake?
Hi, I think that I may have made a mistake. I was looking at the MSE article about gas & electric tariffs. I am currently tied in with Npower but thought that I would just pay the exit fee and transfer to the 'Scottish Power* 28 Feb 2014 fix'. There is a direct link on the MSE website but I thought that I would go via…
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The dreaded Heatwise problem, Can I have a pre payment meter fitted?
I live in a 2 bed apartment which I rent. The apartment is all electric with one large storage heater in the lounge a small storage heater in the hall and a convector heater in each bedroom the immersion heater hast wo switches one for heatwise and one for anytime boost. I cant find out exactly when the supposedly cheap…
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edf site down
We are currently unable to process your request due to technical reasons. Please try again or you can contact us. Our residential customers can call us on 0800 096 9000 and business customers can call us on 0800 096 2255
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Can't log in to EDF Energy account
Tried to log in to my EDF account today, but must have forgotten my password. So, I reset it and it still claimed I had the wrong password. i have tried this about 6 or 7 times, and it still won't work. I am reluctant to call them, as they will say things like 'Are you sure you are using the right password?' or 'Make sure…
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Npower 'blocked bill' for old address
Hello, I hope someone can help me with this! I moved house a few months ago, and cancelled my old gas and electricity joint account with Npower, gave them the final readings, and was told to wait for a final bill. I knew my account was quite a lot in credit (the boiler at my old place was terrible and I had problems…
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Can you help me with my E7 meter please?
Hello all, I am currently with Npower on E7 tarrif. I have a storage heater that heats up hot water, but am using much lower units during the night that am afraid the E7 makes no sense for me, unless ofcourse am not using the boiler correctly. I have determined which meter is the day and night one with the help of this…
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Npower- Customer Service how long have you waited
Well thought I would post my first post while still waiting to get through to Npower customer services help line. Its been 50 mins and still waiting. I've had a shower and quick shave. Had my evening meal which I could cooked in the oven, gone into the forum to claim some freebies and now posting here. Whats the longest…
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EDF Fixed Saver V2 Has Ended, should I switch now?
Hi guys i was on EDF Fixed Saver V2 with both my gas and lecky but it ended yesterday, lecky use was around £100 a month and gas around £40 but will prob go up as winter draws in my question is should i switch and earn some cashback or ring them and see what they offer? npower top cash back for next 6 days is £100 cash…
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Advice on gas usage, incorrect billing and checking please
Hi I recently switched supplier from Eon to another company. I received a call from Eon retention dept to ask why - ive moved to a capped deal and also because their monthly DD has now gone up to £270 (combined) and I cant pay that! Their rep was very helpful. She said my usage is enoromous and made the assumption that I…
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Low usage tariff
Does anyone know of a tariff for gas/elec with no standing charge and very low usage and no fixed term contract i.e for an empty property?
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Should I stay or should I go?
I'm switching from British Gas to Scottish Power Jan 14 online fixed energy through Moneysupermarket, saving approx £129 + £30 cashback. British Gas have offered £200 to stay with no fix. My bills are around £1,200 a year, so is it worth staying for an extra £40, around 3%? Are we fairly sure that bills will go up over the…
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Meter box repairs
Hi looking to get my Gad & Electric meter boxes repaired. Tried asking Utility supplier but they said its my property and my responsibility. Anyone know of a company that does this?...
