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Can't log in to EDF Energy account

in Energy
15 replies 9.9K views
Tried to log in to my EDF account today, but must have forgotten my password. So, I reset it and it still claimed I had the wrong password. i have tried this about 6 or 7 times, and it still won't work. I am reluctant to call them, as they will say things like 'Are you sure you are using the right password?' or 'Make sure you are using the right case'.

I honestly am. (I work in IT security)

Anyone else having this problem?

BTW, ignore the newbie alert, I have posted loads of times in the past, I have just created a new account for personal reasons. (But still be nice to me)
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