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EDF problems still....
So 14th August our gas meter was finally changed to a credit meter (a very long story there). Still we don't have our gas & electric as one account, so many problems that I have direct contact with customer service adviser via email. Just recently we have been sent a bill (online) for our gas account 4th April to 13th…
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Is a dodgy electricity meter costing me £100s?
Hi First time post on here. I live in 2 bed bungalow, just me most of year, I'm out at work all week so nobody is at home using electricity, plus I'm on Economy 7 storage heaters overnight. Yet my electricity bills seem really high. I'm paying around £150 DD a month at the moment, and that often leaves me with a shortfall…
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What is the point of SLC14A?
My transfer from EDF to SP appears to be progressing very slowly. After almost 4 weeks the gas is showing at Step 2 'We have now contacted your old supplier' but the electric is only showing Step 1 ' We have now received your application.' I thought under SLC14A the transfer was supposed to complete within 21 calendar days…
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Looking for an efficient portable electric heater
Winter is here and I've typically heated my home using the gas central heating. Earlier in the year though I had some solar panels installed and I'm thinking that even though it's bloomin cold outside if the sun's shining I can use this free energy to warm the house. Does anybody have any advice on what kind of heater…
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Solar Power Monitoreing
Hi , I am getting solar panels fitted soon by "ashadegreener". My question is, what do mse readers suggest the is the best meter to fit, to keep tabs on the generateing figures and actual power useage in the house. That is reasonably priced, but will also do the job:beer:
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Replacing a boiler
Has anyone used Swalec or British Gas to replace their boiler. If so what costs am I looking at? Had a quote from a local fitter for around £2500 includes new Worcester boiler and fitting. :eek:
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Anyone understand dual meters
I am having trouble with the scout hut electricity metering. We are a 'commercial' customer and have recently had an extension and new meter - (and wife has become treasurer). The pattern of use is that in the summer the kids are outside and in the winter the meetings start at 6pm for the little ones 1 night a week and 7pm…
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What has happened to my mains gas discount
My home is not connected to a mains gas supply and I have always received a credit on my bill entitled "no mains gas discount" my most recent bill is missing this.... Why could this be? Should I raise a complaint? Seems a bit random...
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HELP with my boiler!
Hi there! I have moved into this flat with a boiler which is Performa 28-type. I'm currently paying my gas & electricity with British Gas and i just fear that with the incorrect settings i might be paying loads. What i can tell you is the dialer on the left side is set to the symbol of the tap & radiator. On the left is…
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legal action for overdue payment, advice please!
Hi guys, I use EDF for electricity (didn't set up direct-debit). I was on a long trip for around 3 and a half weeks, came back today and I received a "notification of legal action" from EDF. it says there's an overdue payment of £109.4 and 'this bill is now overdue that we have no choice but to commence legal action. If…
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Disputed Energy Bill
I am in dispute with a large energy company over a final bill. I was told initially that I was in credit by a large amount, which I too believed to be the case. However, having admitted they have had trouble reconciling the readings, they now say that I owe them a further £300, and are threatening to refer it to credit…
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EDF switching to Blue+ from FixedSaverV2
Hi, Like many others my EDF Fixed Saver v2 contract came to an end last week. Following the letter received from EDF I used their site to switch my tariff in advance to Blue+ April 2014 (effective from 1st October) and received confirmation of the switch via email back in August. After previous experience with EDF I took…
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Account constantly in credit - Advice
Morning all, just after some advice as l've been doing some housekeeping since times are getting hard.... I'm paying £144 to Scottishpower every month for gas and electricity, however going over the last years bills and direct debits my account is constantly in credit anywhere between £35 and £500. It averages about £250 I…
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fixed price
Hi I have been with BG for years and pay by dd now looking to change to M&S dual fuel fixed price for 2 years anyone else with them , or better to stay where I am .
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Is electric meter faulty?
I am wondering if my electric meter could be faulty. On four occasions when going into the cupboard where the electric meter is the red light - which usually flashes intermittently - has been lit constantly. Each time I have noticed this the only appliance that has been on has been the fridge freezer. After about 5 minutes…
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Gas Mix Up
I switched gas and electricity last october through Uswitch and got info through from Scottish Power confirming my new account info. I discovered a few days ago that I have not been paying for Gas since then. I logged into my online account but it says they only provide my electricity. I have always done duel-fuel to get…
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Gas Final Reading Tolerance
We have just moved energy supplier because we were dissatisfied with the customer service provided by the old supplier. The old supplier based their final bills on estimated meter readings. The electricity reading was not far out and we paid using online banking on the due date. I stopped the direct debit to ensure they…
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disabled child fuel discount?
our son age 6 receives dla, high rate care. We are with N Power on Duel Fuel and wondered if we are entitled to any reduction in our bill?
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Where can you find energy tariff prices
Everything I click on the internet it tells me to compare but I would llike to do this manually rather than choose the tariff name? Any ideas if there is a regulator website or something?
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Electricity debt, moving home.
Hi I have a fairly sizable debt with my electricity which I pay off every 2 weeks with my usage, I am moving back into my parents house so will not have anywhere to 'transfer' my bill to. Can I have any advice on how I can arrange to pay off the debt separately and how to end my account seeing I have a debt? I am on…
