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Excessive Gas Usage
Hi, I've recently moved in to a four bedroom Victorian house in central Birmingham and have been getting some pretty extortionate gas bills. To get to the bottom of what's happening I took a meter reading about 10 days ago and another today and was able to work out I've used 2122 kWh over the 10 days - roughly 212 kWh per…
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Gas Consumtion
Hiya. Is there anywhere I can estimate what our gas usage should be by putting in how many hours a day we have the heating on and how many showers etc we take? We are consuming a lot and I didn't know if it was average, or if we need to intervene and take measures to reduce it. I have googled it, but I keep getting…
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Edf - taking money when they want!!
Hi there, wondering if anyone can help me. I have been receiving bills from EDF stating I owe £395, when I have called to query this I have been told that this is an estimated bill and just to pay what I normally pay (£65 per month) My ex partner last week received a phone call from EDF (even though Id already requested…
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Meter issues
Hi i already posted on CAG but thought i would try here too Hi guys, wondering if you experts on here can help and advise. We got the keys today to our new property from our landlords. We have 7 days left on the current property to vacate. Currently the address we are leaving is southern electric and the new property is…
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Trying to Switch from E.On
Dear Forum members I would like your view on the following situation on my electricity supplier: I have moved to a new rented Property and changed the existing E.On Metered supply to E.On (top-up) key system.. I did it because I wanted to take some time to decide on the supplier for the new place (I have the impression…
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New Combi Boiler make?
We need to replace our combi boiler & have various quotes on the following boilers: Worcester 37 or 42CDI Valiant 37 eco tech Baxi Duotech 40 Glow Worm The Baxi seems to be the cheapest & has good water flow rate. Question is is it any inferior to the Worcester or Valaint?
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given incorrect discount
Hi, I have the duel fuel offer from Npower where you get £100 off after you have been on direct debit with them for 12 months. However they have given me £100 off both of my first 2 quarterly bills. If they notice they have given the discount in error can they ask me to pay it back?
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Which Supplier?
Hi there, I wonder if anyone could help me with choosing an electricity supplier. I am currently on a pay as you go meter with EDF. There are seven people in my household and we currently spend about £50 a week on electricity. We dont have gas. I have tried uswitch, but it wont compare a pay as you go meter, to a billed…
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N Power charged us incorrect day and night rates
N Power have just phoned us telling us that we owe them £662 as they have been incorrectly calculating our day and night rates for electricity. It seems that when they installed the meter in 2008 they set up the dates the wrong way round and have been charging us too little ever since. Now they are demanding all of the…
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Time for a new boiler?
Hi Everyone Really hoping I can get some opinions on a new boiler please? Basically, I'm living in my grandma's old house and with it came the old boiler. I got up this morning to find that the electrics had gone in the boiler which has left me with no hot water. For the past couple of weeks, whenever I turn the water or…
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Direct Debit Utility Bills - Underpayments
:mad: I move home and set up electricity direct debit payments with EON. They set it up for £25 per month as they say that this will be enough and then tell me that if direct debit payments need to change they will notify me. I recieve one bill after two months which is very confusing and says I am in debit but they…
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gas boiler left on while on holiday...
My annual gas boiler check-up was carried out while I was away on holiday (against my prior knowledge) and the gas engineer left the hot water on for 14 days. Anyone know how I can calculate how much this may have cost me? (It's an old, inefficient gas boiler with no thermostat that therefore will not temporarily switch…
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Charged for unused Gas Meter
EDF have started charging me for a Gas meter in my property. I have no gas appliances and the meter has been turned off for 2 1/2 years. I am looking for a utility company to switch dual fuel but will not charge for the unused gas meter. Any help much appreciated. Many thanks in advance.
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NPower Query
I use NPower for my gas and electricity in my small 2 bedroomed house. I live there for around 2 days a week. The rest of the time I live at my girlfriends house. When away everything is switched off, the boiler is off at the mains. The only thing on is the fridge freezer and the security alarm. My girlfriend has two…
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End of Scottish Power 13
My contract with SP ends like lots of other peoples on 30th April. I got an email a while back with my options, but its gone AWOL . Can anyone who also got this email remember whether there was anything special offered that was better than whats available on the general comparison sites please?
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NPower Go Fix 11
This tariff looks to be by far the best one going at minute, at least for moderate users. My mum found it on the NPower website, but it does not appear, to my eyes, on any price comparison website. This is strange, as it is better than any other tariff for my mum to switch to. Does anyone know what is going on here? Have I…
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Who to go with for first house?
In your opinion which is the best company to go with for price and service for first time buyers?
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EDF not taken DD Payments - now what!
I've received a statement today saying I owe £900 for 6months and they are going to take it out in one lump sum in May. I have always paid by DD and never been late, I haven't cancelled any payments, but for some reason they haven't taken money out of my account since they refunded a credit in October. They have just said…
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New boiler, gas or electricity
I own a small, (500 sq ft), rented one bedroom flat whichwas built in 1989. The existing gasboiler is nearing the end of its life and I am wondering whether it would be aviable option to replace it with an electric one. The present boiler heats the water, and runs four radiators. If I switch to electricity I shall be able…
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EDF - couldnt be more useless if they tried!
After a miserable year with EDF where everything they've done has been a disaster, I'm trying to leave them. I've been trying for weeks to get a final bill off them. I gave my reading to new supplier but EDF insist on sending me an estimated final bill. You couldn't make it up. I did get some joy a few weeks ago when I…
