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Can I cancel online account?
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E7 and storage heaters storing at expensive rate
Hiya. I have been discussing with freinds the cost of electricity. We have a 1 bed flat with 2 people living in, we work 6 days a week and dont play computers etc. Our monthlty DD is 75.00, this is at least double all my freinds costs who are all in simular situations. I have done a lot of research over the last week and…
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New Boiler Needed: Combi or Standard - which is most efficient?
I have an old boiler to heat just the house, not the hot water for taps. The boiler is over 10 years old, and nearly the end of it's lifetime. There is just one person living in the house, who 99% of time has showers, and washing machine once a week. Should I get a like-for-like boiler, and leave the hot water heated by…
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Which company to switch to, they all sound awful!!
Aaaarrgggghhh, someone help me please! Like a lot of other people on here my utilities bills have been going up and up. I have been with eon for a few years and however much I try to save on my gas and electric the bills just don't go down. I am amazed that they are up 25% on last year even though I now work full time and…
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Monitoring the electricity monitor
Wonder if anyone has had this problem? I've sent it to my electricity supplier [British Gas] but thought I'd seek the wisdom of MSE folk as well. I've had an electricity monitor for some months now that I've found useful in getting an idea of our usage. But a week or so ago I was given another monitor by a…
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Shocked
I have just had a phone call from Scottish Power, a very nice lady saying that we were paying to much on our direct debt, and said we could drop it £10 a month, also she had noticed that we had a online account and asked if i signed up for the fixed rate online deal, we could drop our payments buy £21 a month! just thought…
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OMG British Gas Homecare!
Anyone advise on the best way forward please? We have a BG Homecare plan just entering its second year. Made our first request for a repair last Saturday when the CH broke down, engineer came that afternoon & left it working. Monday it broke down again, Tuesday morning engineer 'fixed' it. Tuesday lunchtime it broke down,…
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OVO Maths
I just got my monthly statement from OVO. Total charges before VAT = £60.93 VAT at 5% = £3.06 You would think they could manage a bit of simple maths. Now I don't much care about the 1p, but it messes up my spreadsheet!
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Solar panel installation
Hi. I need some advice please. I have had a quote for solar panel installation from Lloyds renewable enrgy Ltd. The roof of my house would be able to have 16 panels and the back of my house is south facing. Standard Assessment procedure: Pkwh 3.92 x 0.80=3.186kwh 3.186kwh x 0.97%(from irradiance chart)=3.090 annual yield…
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Prepayment Meter Help
I took on a rented house with both Gas and Electric Prepayment Meters I assumed that by doing this I could not get into debt as I was paying for it as I went along. I am now getting bills and threatening letters saying I owe them money, how can this be, what do I do! I have massive debt and didn't want it to get any worse,…
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Problems with EDF so I wish to change
Hi All, I now own my parents gaffe its empty and I have inherited EDF energy who have been rather underhanded in their dealings (e.g. Sending bills to my own house when the probate was in progess .) The electricity account costs have been variable yet the house is empty. SO I wish to change but on the websites such as…
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Confused - Never changed supplier before any advice??
Hi I am currently with British gas for my gas and electric. Its just the standard rate and i pay my bills in full. However recently im finding the bills getting higher and finding it hard to get the funds together ontime to pay so i'm looking at moving it to a Direct debit. Yearly it works out i pay at the moment around…
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Npower cockup any advice?
My very first post so be kind ;) I moved into this house June of 2006 and have received bills since July of the same year. I provided them with the first meter reading which is an imperial meter btw. That reading was 1053. Meter readers came and went and I got bills and I paid them and fairly soon had set up a dd cos my…
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Dont switch
I was "persuaded" to change from Scottish Hydro to Ovo Energy. However, Ovo's welcome pack got put in trash and I didn't see it until it was past the deadline for 14 days cooling off. Meanwhile Hydro bribed me to go back to them. They said they'd do all the paperwork. Now Ovo says they will charge me £30 per fuel to break…
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Watchdog tonight 19/04/12
Item on tonight about a major provider condemning boilers that are still working fine. I'd love to have a guess who it may be but I could be wrong. Could be worth a watch.
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Pursuance of Disputed Bills
I'm pretty sure I read once that pursuing debts that are in dispute is illegal... Am I right?
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eon...not good enough.. ;-(
Hello I have not posted much before this so hope that this is in the right place. I am just so frustrated at the minute I really do not know what to do. I have eon homecare and pay a monthly fee for them to do a service and provide emergency cover. My personal situation is that I gave birth 4 weeks ago and also have an 18…
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electricity meter found to be faulty
My meter has been found to be faulty by a tester that EON sent out at my insistence. It was found to be running at some 3.5% higher than it should have been, on that day. EON want to repay me the difference of 1.8% or something, which falls outside the band of error allowed. But how do I know that it was always running at…
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EDF Electric bill/re-estimate
hello Experts I received an EDF bill yesterday. Normally this is a simple quarterly bill with an estimated charge (around £90 per Q on average), however with this bill they have recalculated our usage for the year (Apr 11 - Apr 12) as £500 minus our previous payments throughout the year (£270). I understand that they can…
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British Gas
Hi there, first time poster (long time reader) A friend of mine is having a problem with them, she had a new boiler installed via BG to replace her old one in the same location, she left them to it whilst it was being done and when they were finished and gone she realised that she could no longer close the door where the…
