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Corgi homeplan
Hi, Have you had problems with the Corgi Homeplan that includes the Boiler breakdown Cover? Dont take out the cover as they are very unreliable! I took out the cover and when I called them out no engineer turned up. A second call was made and I was informed that an engineer would call me the next day. I never received a…
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End of Fixed Price Contracts
Hi folks A while ago I saw something about how a customer will remain on the same fixed rate after the contract ends, if they tell the supplier of intent to change companies, two weeks before the relevant date. Now I'm wondering if I dreamed it up, as I can't find reference to it again... Did I indeed dream it up?
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EDF Taking the wrong amount Via DD HUGE Bill Now
Guyz I wonder if I can get some advice, very briefly I work out of the country, and Im separated from my wife & family, I pay all my bills by DD. on the same day each month along with an amount each month for my family to live off. Now I was with EDF until recently, and i have just switched to EOn, upon leaving EDf have…
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Gas & Electricity
I emailed the daily mail about why they only offered readers the "Big 6" companies and I see the now include 2 of the cheaper companies one beong "OVO" look them up for a dual fuel quote:beer:
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British gas default
Hello, Accessing my credit file for the first time last week I noticed a default placed by British Gas in December 2011. I since found out that this is because of a bill I didn't pay from June 2007. Now I have not received an invoice or any reminders or a default warning. They tell me it would have been my responsibility…
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Getting MPAN number - Npower being unhelpful!
Is anybody here 'in the know' or with DNO contacts able to give me my Supply / MPAN number from a meter serial number?. I've already tried the existing supplier Npower, but true to form, they are totally hopeless and their customer services just tell me to refer to my bill, and emailed enquiries to the email address listed…
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Need advice please? x
Hello, I was wanting to know if anyone can give me some advice! Oct 2009 I moved out of my property gave over (as the nor) my meter reads for both Gas and Elec. I received my final bill for Gas and we paid what was owing. The Gas and Elec was with the same company and both were being paid by direct debit every month. We…
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how to set timer on vokera Unica 28HE????
I have a Vokera Unica 28 HE boiler installed in my house. I just can't work out how to set the timer using the dial! it's not digital. You have to spin the dial clockwise, it has 24 hours on it. This is the info on the manual : ''Setting the time The time of day can be set by grasping the outer edge of the black dial and…
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nPower nightmare... please help!
Hi! My wife just started a business... in the first couple of weeks she got bombarded with phonecalls of people trying to get her to sign up to electricity contracts. I was in the process of finding a good deal when it turns out npower signed her up to a 3 year electricity contract over the phone. She was stressed and…
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Solid Fuel Back Boiler
Does anyone know anything about Solid Fuel Back Boilers? I've googled but can't find much information on if they are safe/easy to run etc the problem is, Im viewing a flat later (i need to move next month) and thats the type of boiler it has and I've never come across one before. I really like the flat & its the only one…
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Who I contact regarding wrong time on meter?
I received an email today from Scottish Power to submit my meter readings. I got my readings. My meter has a button which I press to select what display - total units, day units, night units, date and time. I noticed that the clock on the meter is wrong, It was showing 2:30am just now - 7 hours behind. I have no idea how…
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Gas vs Electricity - user test results wanted
I think it'd be good to have a load of people compare the cost of running their boiler compared to the cost of running one electric fire. People that take part could put their results as replies to this post and we could see how all the results pan out. Here's mine... Heating your entire house with gas is cheaper than…
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Moving (rented) home &in arrears.
I have my g&e with Scottish Hydro Electric. I stupidly switched to them when the salesman told me I was paying Scottish power 'rent' for the equipment and should only be paying £36/36 each way. I logged a complaint via internet on 12/04 and have yet to hear anything. (As a side note, any link to a template letter would be…
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EDF Bill Advice
My son and his wife pay a duel fuel bill on a 1 bedroom flat.They have been paying edf for the last year and were £340 approx in credit.The problem is edf have sent them a bill for £1200 approx via their online account.Then procceded to draw the amount from his bank account.Obviosly he did not have enough funds to cover it…
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Switching energy supplier
Hi, I am very confused to which energy supplier will be the cheapest for me, we moved to a new rented property and do not know how much gas and electric we will use. We won`t be a high user of gas as we use the wood burner rather than put the central heating on, I am presuming we will be an average user of electric. The…
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Scottish Power Won't Repair Boiler
Hi all I hope this is in the right place, it is my first post :) In November 2010 we took out Scottish Powers Platinum energy product, which includes Home Comfort boiler care. We were due a first inspection, but after a couple of phone calls they said they didn't have time, and we were covered anyway. We were also due an…
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Dup in erro
Dup post please remove mods - apologies
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why are my electric bill so high????
Hi I am really starting to worry about how high my electric bills are, it has got to the point where i am stopping putting my heating on. I live in a new build flat all electric no gas, i have the usual household appliances so im not running anything out of the ordinary, i am out at work all day on average my home is…
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NPower Price Hike on Contract Renewal +52.9% on Electric
I am just raising this thread as a warning to anyone coming off GoFix5 tariff to the GoFix tariff as they have shown me 52.9% increase on electricity, and 11% increase on Gas. We are changing, we are very low users as spend much time away from the UK home, my current usage for the last 12 months at the previous tariff was…
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Npower sign online 22
Hi, We started on Npower sign online 22 in June last year for our first gas provider since buying our first home. I noticed on our recent bill it says this tariff expires in July this year, what would this mean for us would we then be transferred to the standard tariff? I've taken the two bills we have were I've submitted…
