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the evertonian
Hello Could anyone please tell me if i have done the right thing in changing my gas and electricity supply over to first utility, has anyone had any dealings with them, as i have 14 days to cancel. Thanks
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re-prepayment gas meter
Hi Guys, Can anyone please tell me if my daughter decides to change from prepayment to direct debit for her gas, and combines it, dual/fuel, will there be a charge for converting the meter ? Also, does she have to notify her existing gas supplier to change it, or can she change suppliers, and will they do it, providing…
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southern electris terrible company need some advice
I was quite happy with my elctric and gas supplier before I got a unwanted knock on the door back in 2009. The door sales man wouldn;t take no for answer kept insisting I talk with him as their company could save me so much money and that I was paying a crazy amount for my electric with my current provider EDF but I…
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Massive gas bill jump...correct??
Hi I have just had my Dec 11 - Feb 12 gas bill from British Gas. This is £391.56. Having picked myself off the floor, especially as we are out all day with the heating off and use electricity for cooking, I rang British Gas (especially as a new meter had been fitted) to check readings and consumption. Our almost identical…
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EDF Online S@ver v7 tarriff and comparision sites
Has anyone else noticed that the main comparison sites don't seen to have realised that the above tariff ended in December 2011 and now charges the EDF standard variable rate? At least that's what I find when using a London postcode.. Regards Sunil
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Eon Restricted Hour Tarrif
Hi I moved last year and the property has an RHT meter and am on Plan 7. Whilst I think my heating is cheap as the bill covers Nov, Dec and Jan, we have not maxed the heating as we were unsure about how much it would cost us. However, what has surprised me is the £231 for daytime rate. We both work long daytime hours and…
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Pay for usage
Is there a tariff out there that you can submit your meter reads, then the next direct debit charges you for that amount? I used to be with a company about 10 years ago called servista who were cheap and worked like that. I don't want energy companies offsetting winter/summer use that means they have my money for nothing,…
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Change Supplier?
We're currently with EDF Energy on duel fuel, Online Saver v8 tariff, annual consumption 23,544 kWh Gas and 3,928 kWh Electricity. We've been on the Online Saver v8 tariff since 5 February 2011. We pay monthly via direct debit and are in East Lothian in Scotland. I understand that the tariff is "coming to an end" on 31…
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Do utility companies actually use customer supplied meter readings.....
....apart from when a bill is due? I religiously record my meter readings every week and always submit my meter readings to the utility company when I know that the price is due to change (in the last billing period, there have been three price changes to my tariff). Once I submit my readings, I always get an…
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Pre Payment Meters - any advice please
Hello Everyone. We have had pre payment meters in the past with Scottish Power and they used a system of ‘billing’ as well as the pre payment meters. I never liked the fact that once you left the property you could be faced with a bill despite always keeping the meter fully in credit. I have read that some companies do…
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Fastest Ever Utility Swap?
1. Applied for npower gas on 26 Feb 12. Received contract paperwork from them Fri 2 Mar 12. 2. As I was an old customer they have re-activated my old account (email confirmation received). 3. Entered meter reading today (email receipt received). 4. EON bill was due anyway so entered same reading at 3. 5. Instantly told the…
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Agonizing Costs/Pre-Payment Meters
Anyone else paying through the nose for having a prepayment meter? I'm roughly spending £15 per week on Electric at the house I moved into a month ago, no tumble dryer usage and using washing machine 3 times per week, I'm very careful with lights plugs you name it I turn it all off now and still using this high amount,…
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Need advice on what my rights are before I ring Britisg Gas
If anyone can give me some advice before I ring British Gas tomorrow I would be very grateful. I'm a British Gas customer and have been for some time for both gas and electricity I have always checked online to make sure we were getting the best deal available, online comparison sites always had our account as the…
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Help with who to switch too?
Hi I am new here, I am looking to possibly switch duel fuel suppliers but I am really stuck on the comparisions and figures. I am now on the normal basic rate with British gas since my websaver tariff finished. However I'm not sure if I should switch and get some cashback deal or stay and find a better tariff. I have been…
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Edf and back billing rule
Wondering how this works as it may be the stick I need to beat edf with. I'm still waiting on my first and only bill from them and I switched supplier last July. I've had the gas bill, but am fed up chasing them for the electric one. They say there is a problem with the reads, but my new supplier is using the read I gave…
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EDF please help
hi all! right, i'll jump right in! Me and my partner moved into our smail one bed flat in november 2010 we didn't receive any bills from them for three months which we thought was normal, when we did get one it was for 536 which we thought was wrong, so we called them, they said that it was mix up and that we need to turn…
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Flat mate switched to fist utility, how long to cancel
My flat mate unfortunately switched to first utility without my knowledge. The electric has just the last couple of days gone live. Is there a way to cancel the contract under some sort of 28 day policy? TIA
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Best Supplier outside of the "Big 6"
I'm currently with first utility using one of their smart meters. Love their smart meters, hate their customer service and their deferred cashback scheme. I'm keen to stay away from the big boys and wandered whether anyone can recommend a good alternative supplier.
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Thinking of switching
I got my gas/elec bill this morning & I'm shocked at the total. I'm currently on npowers' spreading warmth social tariff. I expected my bills to be cheaper on this tariff, but it's proving to be the opposite. I'm looking to switching but don't really know how to go about comparing tariffs & how to get the best deal. Any…
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pre payment meters
I am currently with EON in 2008 i had a debt with them for both utilities i asked for prepayment meters to be fitted so i could clear my debt and manage my bills. I cleared both of these debts 2 years ago and have since carried on using the meters, i recently requested from them if both could be removed, so that we can pay…