-
EON raising direct debits for no reason
In October I was over £240 in credit and paying £133 for my monthly direct debit. I have never used more gas and electricity than this in a month. Eon contacted me and made me put my direct debit up to £178 per month. I can not understand why. On putting in a complaint they said it was my fault for not checking my direct…
-
rodger
just visited uswitch site for gas and elec what is best kwh used or how much you pay monthly rodger
-
Economy 10 confusion
I've done some searches on this but i'm still confused after reading the threads... I'm even more confused about how i've managed to get a bill for £745 (for 6 months)! We are on economy 10 with Npower. We live in a new build flat (about 3 years old) which has storage heaters, panel heaters and an electric water tank. I…
-
Switch2 Ener-g Query...
Hi all, I was wondering if anyone could help. I moved into my new flat and just received my Hot Water and Heating Bill (as its a new build the hot and cold water supplier is Switch2 and cant change). The bill I have received is for the first 2 weeks and is for £50 which seems steep! The hotwater/ heat rate is £0.095 (xvat)…
-
Scottish Power - free electricity NOT A JOKE
I have just come off Money Supermarket.com as our fixed price with E-on ended yesterday. i was advised to put in standard tarrif to get accurate comparison. So it brings up this list of 39 deals I sure this is a huge mistake by Scottish Power but the deal is Fixed Price Energy April 2014 NSC Online (there is also a version…
-
Massive 'late fee' from Spark?!
Hi, I received a bill from Spark after I moved out of my last place, and it was wrong so I asked them to revise it. The second bill has come with a massive late fee on it (fair enough I took forever to contact them about the first one so it would have been late). I am happy to pay a late fee, as it state in their T&Cs they…
-
What is this scam?
Had one of many calls from overseas call centres yesterday. However the guy calling must have pressed the wrong button and cut off the call. It was obviously going to be some kind of scam, but I'm curious as to what the punch line was going to be. Caller asked for me by name - said he was phoning from my electricity…
-
edf and direct debit nightmare
i joined edf in septmeber. its now march and weve had to bills through. we pay direct debit everymonth. but, one our first bill they increased our direct debit, which is fine, from 40 to 48 pounds a month. just had our second bill through and after everything were 160 pound in debit. which, i wouldnt be worried about as…
-
Noisy Gas Boiler
I have an ideal classic gas boiler. Just lately when I have my heating on the boiler is making strange noises and also gets very hot. I am a bit nervous when I have my radiators on now as it's gas !
-
Eon - what a rip off
Hi everyone,I feel sick writing this and I cannot sleep, we have been with EON for about 2 years and not had any problems. UNTIL now,we got a bill on the 3rd january for £657 so we phoned them up and they said they had got it wrong and they would amend the bill. FINE. 2 days later and the bill has another £200 pound added…
-
EDF Useless!! Dont switch to them
I switched our gas & electricity supply to EDF last year to get a cheaper fix rate. The electricity billing was changeover no problem. But after the gas supply was switch on 12/10/2011 I'm still waiting for them to complete the task & give me a bill. I've emailed them & made countless phone calls to customer services who…
-
Flats.. Wrong Meter.. Paying someone elses bills... No help from supplier or landlord
Hi, I'm after some help, I live in a block of 6 newly built flats, it came to our attention that the meters that we had been told were ours were not and that everyone in the flats have been paying for the wrong electricity and in our case gas too. The person who has been paying for our gas and electric has been paying £20…
-
Atlantic gas & electricity
Hi everyone! Been reading couple of threads.... Then I compared the monthly payment that I have been paying to Atlantic, gave me a big shock... I own a 4 bedroom end-terraced house, 2 adult and one baby,, obviously not using all my bedrooms so only 2 radiators are on.... I use the electric cooker and microwave.... Having…
-
I have no idea how to work my boiler - Glow worm betacom 24c!
Hi guys, I wondered if anyone else has this boiler and can explain it to me? I've just moved in to rental accommodation and they have left me the installation instructions but no user manual. When I switch the hot water & heating option on it all runs fine but I can't seem to get the hot water only option to work. I switch…
-
Npower question
Hi, My npower bill says im £500 in credit what does this mean? does it mean i owe npower 500 pounds or does it mean npower owe me 500 pounds Thanks in advance
-
Why am I using so much KWH of electricity ?
Anyone advise.I have had 3 different companies out giving me quotes for solar panels.They all estimated that I was using between 6.5k to 7.5k annually of KWH of electricity for the size of my house. I'm using 11,500 kwh annually which is about 32kwh a day. Both work and kids at school during the day. Any thoughts please ?
-
Scottish Power and the Warm Home Scheme
Has anybody been paid out yet by scottish power for the warm home rebate who met the 'broader group' qualifying criteria? I understand from my original application that it could take until the end of March to receive this money but following recent telephone calls to scottish power i am loosing confidence in them. I was…
-
E on bill after new meter fitted
My mother in law was quite chuffed when e on were going to drop her DD to £6 per month as her electric bills were low. I had a look at her bills & noticed the readings on the meter were the same as the ones on the bill from 6 months ago. She was persueded to contact e on & a new meter was fitted. To cut a long story short…
-
Loft and cavity wall insulation **experiences**
I've recently bought a new property and while we were in the process of doing it up, I thought it might be a good idea to get people into look at and possibly install insulation into the property. I contacted BG and was told by email that I would get a call within 48 hrs to organise at home visit. That never happened. I…
-
Angry with N Power
Hello everyone! Im very upset and angry and I hope that someone can help me. :( Having spent 3 years knowing what kind of winter bills Southern Electric send to me every january since 07, on Dec 1st 2011, I recently moved to a smaller house in a different area. On the day i moved in I contacted N Power who told me that I…
