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Scottish Power additional charges
Hi I am new to the site and looking for help please. The issue that I have is that I owe Scottish Power £1164, but £557 of this is additional charges. I have tried to get the additional charges reduced but they will not budge at all. I was wondering if any one as been in the same situation and what they did or if anyone as…
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Energyhelpline-2 suppliers chosen, cashback received from only one
Hello. This thread is directed primarily at the energyhelpline representative. Followed the excellent MSE advice and changed gas and electricity to two separate companies on 9th May or thereabouts. Used energyhelpline. Site was helpful, few complaints. Cashback arrived from one company 4 weeks ago. Nothing from second, so…
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MSE News: Energy providers defy call to end doorstep sales
This is the discussion thread for the following MSE News Story: "Eon and Scottish Power are continuing doorstep energy sales, despite rivals suspending the controversial practice ..." Read the full story: Energy providers defy call to end doorstep sales
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Meter Change??!! Scottish Power
A relic from when my property had storage heaters, I have a two rate electricity meter. I try to use as much as possible on low rate with my washing machine and tumble dryer but it is not always convenient even though they both have timers. Reading through this forum I realise that I could be losing money on the deal. So,…
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free solar pv installation
Has anybody heard of touch solar which supply free solar panels to your home under a 25 year lease. Savings are made by the householder only during daylight hours and the remainder of the energy is passed back to the national grid. The touch solar people keep all the proceeds of the unused energy. although there is no cost…
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British Gas Homecare 300 - replace radiator for free?
Hi all Probably I am super paranoid but would appreciate some confirmation from members here please. I have a Homecare 300 contract for almost a year with Br Gas and have recently had an engineer checking the whole heating system before winter starts. While checking the boiler etc, I mentioned to the engineer that we have…
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Warm Air Boiler Questions
I added this question to a warm air thread in the "LPG and Heating" forum but I'm not sure if I should instead have created a new thread and posted it here seeing as my system isn't LPG. Apologies if I'm wrong. I've just bought a flat with a J&S IT19-25mk2 heater - yes, I know it's ancient. When I bought the place the…
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Moving House - Supplier / Prepaid meter question
After some advice if possible, we currently rent a property and pay npower £254 per month dd for elec + gas, we are ( hopefully ) buying a house which has its gas / elec supplied by british gas on prepaid meters. We have been told by our sols to contact bg on completion and get them to issue new keys to the meters, will…
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Heat Calculation
Hi guys Trying to calculate the required amount of wattage to heat each room of my house. Does anyone know what is the actual formula for that? I have checked some websites but each have given me a completely different answer! So what is the real formulation?! Thanks in advance.
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Can I run away from unpaid final bill?
Hi. I couldn't find an answer for a big problem, which I' faced since I got eviction from my apartment before summer. (as my landlord passed away) It goes like this: I went abroad for the summer and I gave the gas company an address of my other halfs house for the final bill (I don't live there), but he didn't open any of…
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selling property and supplier
Hi folks Apologies if this is a straightforward question but at what point do I tell my electricity supplier I am selling my property? What happens if the new owner doesn't want to use the same supplier? Would it be up to them to sort this out when they take over the property? Thanks
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Understanding gas bills
Does anyone really understand them? I'm reasonably well-educated, loved maths at school but show me a utility bill and I start having hot sweats. Just got one with a breakdown of the last year's bills, 3 sets of prices on both gas and electric and it's giving me a headache...flippin calorific values indeed...
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How long does it take to switch?
I am on a British Gas fixed tariff with a £70 penalty charge which expires on 30th September. I requested a switch to EDF Fixed Price 2014 via moneysupermarket on 5th September because my understanding was the switch would take at least 4 weeks but I am now worrying this is a risk. Any views on whether I should cancel the…
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Dont understand debt on prepay meter!!
We have a pre payment meter with SP. Latest bill states we are £46 in debit with them and i do not understand why? We were never in debt with them yet now they say we have used more than what we have paid into the meter. How is this possible if you only use what you put on. There was an increase in prices so i can…
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NPower sudden increase in usage!
Hi All, We started at £28/month on STD tariff in 2008, this turned out to not be enough so was raised through various figures from £55 to £92, however more recently they have increased our DD to £148/month. Our average usage calculated by myself over a three year period is approximately 15.25kWh per day. This would equate…
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Scottish Hydro Electric - which tariff?
Rented property, not allowed to change supplier. Can anyone help me decide which tariff to opt for please? Family of 4, 2 adults home all day. Electricity only, heating is by oil. We're on the standard tariff just now, don't want to fix and be tied to anything as our situation will be changing at some point. Am I right in…
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Economy 10
Hi all, I was just after some advise, i am currently on an an economy 10 tarrif with Eon. I live in a village that has no gas so my heating is purley electric based on storage heaters (new efficient ones) I was just wondering if there is any one out there that is ina simailar situation, as i cant seem to find any suppliers…
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Npower and increaed DD
Hi All I need some advise, I pay my duel fuel bills via monthly dd, i recived a statement approx a couple of weeks ago saying i was in debit to the choon of near £450. Iv'e just checked my bank and without them telling me they have uped my dd to almost £110 a month from £24, can they just changed it without telling you?…
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Commercial Energy Brokers
My wife has been charged with sorting out the energy supplier for her company. Does anyone have any good experience of a commercial energy brokers to manage this for her long term?
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Southern Electric over-estimating on estimations but are saying they under-estimated
I have just received my final electricity bill from Southern Electric and was shocked to find it being £250 or more over what I thought it would be. The reason they say for this is that they were under-estimating our bill for roughly 8-9 months (although i thought they were using actual readings) and then when they took an…
