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Gas Direct Debit taken by EDF and BG
I would appreciate some advice over which supplier has taken money incorrectly. I switched to EDF in July for Gas and Electricity, the electricity has gone through fine but I am having problems with the gas transfer. EDF inform me that the supply started on 18.08.11 and took a Direct Debit payment out in September, however…
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British Gas billing
I keep getting letters from British Gas saying "thank you for cancelling your direct debit with us" which I never have. I have been on to them more times than I can remember and told them I have never cancelled my direct debit. They told me the problem has arisen because they are trying to merge gas and electricity as one…
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Please Help: Electric/Immersion Advice rq
Hi i am considering moving into a 1 bed ground floor flat, it is all electric, there are storage heaters for heating (without a timer i believe) and there is a large water tank with 2 elements, both of which have a lead coming out to 2 switches on the wall, there isnt a timer for the water either, my question is whats the…
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Storage Heaters
I have just had Free Solar Panels installed on my house and am getting Free Electricity during the day. Does anyone know if its possible to get Storage Heaters which work the opposite way to Economy 7 ? I am looking for a Heat Storage System that will allow me to store heat during the day whilst my electricity is free and…
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Can I get a cancellation charge?
I am in the process of changing my energy supplier form OVO to Scottish Power. My fixed contract with OVO runs out at the end of the month. So I thought I would be orgsanised and start the switch over now. Scottish power won't switch me over before the end of the month but they think that OVO might charge me a cancellation…
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Energy Helpline & EDF
Hi, my wife and I recently used the Energy Helpline website to search for an alternative supplier of gas and electricity before British Gas bumped up their prices. We were looking for a fixed tariff. We entered all the details into the website regarding consumption and the current tariffs we were on and were recommended to…
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Beware of miscellaneous charges B.Gas
Just a quick word about charges put on after move from british gas to EDF. I thought i was in credit and it now turns out i was as british gas put £30 on each of my dual fuel accounts. I moved this month but informed british gas before the 18th of last month (when the tariffs went up) that i would be leaving , as per this…
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Should I pay cancellation fee to Scottish Power?
I have just changed my gas and electric supplier from Scottish Power to nPower. I received a letter from Scottish Power back in June stating that they are increasing their prices and I quote: "You are also free to end your agreement by changing supplier*" *If you notify us that you wish to cancel your agreement before 1st…
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Is there a penalty for an electric company not reading a meter for 3 yrs.
As above really, are there any repercussions if someone should complain.
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Quick query re my switch
I am in the process of switching to EDF Energy's Price Fix 2014. Today I received a letter from my current supplier (Southern Electric) saying they are sorry that I am leaving and will I please telephone them within the next 7 days - WHY? From everything I have read it sounds like EDF do all of the commmunicating with the…
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New kid on the block - OVO
I'm in the Eastern region, just coming off a Scottish Power capped deal. They want an 18% increase to cap to end 2013. Having established my annual usage (dual fuel) I shopped around - came across OVO, who started supplying in 2009. They offer 12 months rolling fixed prices - no frills, no discounts, just straightforward…
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New to Utilities
Just purchased a 2 bedroom mid terraced property and have contacted British Gas with the meter readings for both Gas and Elec on the day of completion. However, i believe at the moment we are on a standard tariff. How do i go about into understanding the best supplier to use? I think ideally we would like to pay a fixed…
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EDF Increases Announced
This is the discussion thread for the following MSE News Story: "EDF Energy is hiking its gas and electricity prices, it has been announced today, making it the last of the big six providers to do so. " Read the full story: EDF last of the big six to hike prices http://www.bbc.co.uk/news/business-14928311
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Apparently I owe money
Got an email last week from British Gas saying that I owed £123 from a pay as you go meter at my previous address(we moved house 3 and half years ago) After phoning British Gas debt dept,they,as I thought,confirmed that my account was clear,and I owed nothing. After a few further emails both pay as you go dept and debt…
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gas meter
Hi Does anyone know who checks gas meters. I have had a bill from Eon for £591 from March - May. I live alone and am out all day at work, but have checked meter reading from the start (jan) and they seem to be right. My gas meter was moved from inside the house to outside the house when i got the keys to the house in…
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energy savings
Have just checked savings for dual fuel supply using different web sites and got different results for the same tarrif. The best was from 'WHICH' SWITCH (independent), it pays to check more than one site.
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Ebico UK's first 'Not For Profit' Energy Supplier
A friend has recently recommended Ebico to me. I've had a look around their website, but am just wondering if anyone can offer me some first hand experience of them. I like their ethics, what do others think?
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Cheaper/better to leave boiler on all day and use the thermometer or put on timer?
I have heard that if you leave the boiler turned to "ON" rather than timed and use the temperature (ie leave at 10/12 degrees during the day and overnight and then when you are in and need heat turn it up) its more efficient. Or should you keep it off so it only comes on at the set times at the higher temperature you want?…
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Ridiculous
Hi, Just want to warn others about British Gas charges if you "try" to change your pre-pay meters to credit meters. Was apporached by Sainsburys Energy/ British Gas a few months ago re- switching, l said l'd change if l could go on to a credit meter as l no longer have weekly cash available to feed the meters. They said…
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Why is comparing unit prices/tariffs so difficult !?!
All I want to do is compare unit prices for No Standing Charge tariffs from Scottish Power (my current supplier) with those of British Gas et al. Isn't there any site available which can just give me these figures, so that I can work out the best option for myself? I don't find the general cost comparison website to be…
