gas meter

milo28

Hi

Does anyone know who checks gas meters. I have had a bill from Eon for £591 from March - May. I live alone and am out all day at work, but have checked meter reading from the start (jan) and they seem to be right. My gas meter was moved from inside the house to outside the house when i got the keys to the house in November. Everyone in the square was done. could there be a fault with my meter - if so who do I contact?

macman

But is the bill all for actual usage March-May, or does it include usage prior to that, i.e. were previous bills estimated and hence this is a big 'catch up bill?

penrhyn

You should contact your supplier EON, who will arrange for the meter to be checked. However if there is no fault you will be charged.
First off are the meter readings on the bill estimates or actual.

Also if you have had the meter changed it may be that the old one was imperial and the new one metric.
Check the meter it should have M3 on it, then check the units conversion on the bill.
If I remember correctly, if a metric reading is mistaken for an imperial one it can result in a factor of 3 error in the resultant bill.

milo28

no, this is the energy charges for that period!

milo28

thanks will check meter when i go home.

the first meter readin on bill is an actual then the rest at estimates but have given them an actual and got £100 credit

milo28

oh forgot to mention I pay £88 per month, this debt is after this is credited.

macman

milo28 wrote: »

no, this is the energy charges for that period!

But only if both opening and closing readings are actuals.

Grendel90

If you get a bill that is to an estimated reading, take a reading and call your supplier before doing ANYTHING else.

eurmalian

Other simple quick check, are your direct debit payments actually showing on the bill? Or is it just something the supplier said they would do?

milo28

direct debits are showing on the bill

E.ON_Company_Representative:_Helena

Hi milo28,

Already some good advice, so thanks guys.

Just to make it clear.

Did you give the reading to us from the day you moved in?

Have bills since then been charged to estimated or accurate readings?

If they have been estimated it sounds like a catch up bill, now we have billed up to accurate readings.

Is the Direct Debit payment for both gas and electricity?

If you need me to help you more specifically, you can email me at [EMAIL="WebForumAdvisors@eonenergy.com"]WebForumAdvisors@eonenergy.com[/EMAIL] and I will do my best to help you.

Helena