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Help with heating costs please
Hello I appologise in advance as im sure others have asked the question lots but I hope someone may be able to help. We live in a 3 bed semi, no cavity wall (cant have one) or loft insolation as its been converted badly by the old house owners. Alltogether there are 4 rads downstairs of which one if turned to 0 on its…
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Scottish Power - different email addresses
I manage a number of rental properties and, having searched for better electricity deals, I moved one supply to Scottish Power. I then moved two more, but heard nothing from SP re these two properties and so, after some time, I called SP and was told that my email address was recorded incorrectly. I have now recieved a…
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npower Sign Online 20 Discount
I'm looking to sign up for this tariff and notice that there is a £100 discount on your bill after 12 months. Does anyone know if this is only if you sign up on the npower site? Or can I use a comparison site and claim any cashback as well?? Thanks
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Npower sign on line 17
A note of caution to Npower customers with a sign on line v17 tariff. The small print on my latest bill says this tariff comes to an end on 31 March 2011. But, in the course of a conversation with Npower customer services today, I was told that Npower are ending this tariff on 1 January. There is no warning of this on the…
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Cancellation fees
Just looking up new prices for energy given the latest scaremongering.... ;) no I know prices are going up, but most annoyed to find that the 'best' deals I have found have 'cancellation fees of £30 per fuel may be applied if the customer changes supplier' - which means I would be locked in. No way! Does this lock-in…
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New home & choosing
Hi all Was wondering where to find advice for choosing the right provider when you are a new home owner. We have no usage history so the comparison sites aren't much use. Is there a comparison of all tariffs somewhere wher you don't have to put current usage in? Thanks
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British Gas home Top up
As the title suggests, I have recently sent off for BG home top up as crediting my gas meter is hard when I am ill and with a debit card I can do it at home and not have to worry. How long does the pack take to come through? and can I use it with Windows 7... The cold weather payments I am going to get will go towards…
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My gas boiler costs me a fortune in electric!
I have recently purchased a electricity monitor to try to work out why my electricity bills are so high, and via a process of elimination (turning off circuits one at a time from the fuse box) I have discovered that my gas heating system uses 3p an hour IN ELECTRIC even when neither the hot water or heating are on. Added…
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Help - moving house, do I switch?
I have been looking at moving my energy supplier and have been reading some of the articles on the webiste today and would switch to a new tarif BUT we have sold our house and predict that we will be moving in around 2 months. Is it worth moving our supplier now and can we take the tarif with us to the new house if we…
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Loft insulation advice please
I live in a mid terraced house, have been in the loft and the insulation that's there is all crumbly, doesnt look up to much.:( My friend said he could get some loft insulation from Wickes and lay it but I'm wondering what the difference is between doing it yourself and getting experts in? He is good at DIY and I'm sure he…
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Help setting up my energy use monitor
hi I've just gone onto theOnline Energy Saver 7 - December 2011 (No Standing Charge) Charge) with Scottish Power. My mum has given me her electricity usage monitor (she's with British Gas electric and gas) and she didn't really use it so I thought I might as well try it out. When she wanted to save on electric, the…
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Is it really easy to switch to EDF?
I have for the first time with the help of this site looked into switching my energy supplier. using the comparisom sites EDf energy can save me a substantial amount with EON just a little way behind it. Does anyone have any experience of these 2. looking at MSE EON seems to be giing away a free energy checking metre,…
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Prices quoted by energy companies
I have been with Scottish Power for year, with contract expiring yesterday. I was on online energy saver 7. They offered an extension to my contract for another 12 months with extended energy saver 7. There was a significant increase in prices. Having checked comparison sites, the best deal for me was not with EDF (which…
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Help with electricity query
Is anyone able to give me some advice for my daughter. She Moved into a property and found it hard to keep up with her payments for electricity. She asked for a meter of which was put in around March 03. A few weeks ago she had two gentlemen from her electric company call on her and take her meter away and replace it with…
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electric bill responsibility
I own business premises that was let to a tenant till 2004 when he left saying he had informed edf energy and paid all bills. I have now Nov 2010 had a letter at my home address saying that i owe £2600 pounds and rising every day as they are putting a standing charge for the meter of 60p a day. I have never had a contract…
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Refunded money double paid when closing gas and electric account
Hi, Just wondering what people's thoughts are on this. We moved house last year and I closed down the utilities account for the gas and electric (same company). We pay by direct debit monthy installments and as this was December we were in credit on both accounts to a total of £500. Amazingly this money was credited to my…
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Switching penalty after price increase?
A few mnths ago, I switched to Scottish Power. The contract states that if I leave them before this coming March, I must pay a penalty. However, they didn't tell me when I signed up that they were going to increase their prices. I understand that I can refuse the price increase and take my business elsewhere, but if I do…
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Reduce Ltd
I am trying to find out about an organisation Reduce Ltd who called and offered to change my gas and electricity to a new provider. They did a search for me and a good reduction was found. I have not changed yet as I will check and compare before I do but does anybody know about them before I recommend to elderly relatives…
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Pre-Pay meter conversion advice
Sorry, I posted this in the sticky originally, but probably should have started a new thread for better visibility, so sorry for the double post if you've already read this: Hi, I have a quick question since the email today about now being the time to compare energy tariffs again. My Mum is in a council house, bless. Ever…
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What kind of meter do I have?
Hi all, i'm a little confused and hoping someone can help. We moved into a flat recently and it has a meter which i'm sure is fairly common but i don't understand how a tarrif works with it. The meter (for electricity only) has two rates. RATE 1 and RATE 2. I am not sure what time RATE 1 is measuring and what time RATE 2…
