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Have I calculated my energy usage wrongly?
I am currently wanting to change my energy supplier/ tariff but I am unsure if I have my yearly consumption figures correct. Going by my bills over the past year, we have used 1536 kwh elec, and just 420 gas. This seems a bit strange as our heating, hot water and cooking are in gas and we are careful with both to keep our…
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Billing period is 82 days?
Hello, I've just noticed that my electricity billing period is either 80 days or 82 days. (Scottish Power). Surely a "quarter" is about 90 days. The average of an 81 day period means that there are 4.5 bills each year. Furthermore, as I pay by the calendar month, it means that some of my bills of 80 days only have 2…
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leaving E.on, still pay £30 cancelation fee?
My daughter is presently on E.ons fixonline8 but will shortly be moving into a house that is supplied by BG and she won't be changing to E.on as she will no longer be responsible for the gas and electricity. Will she be charged a cancelation fee by E.on as she will not be changing to another supplier? In fact the gas and…
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Scottish Power - Requesting £600 for Incorrect Billing
New to the forum, although been looking in for some time. Need a bit of advice please.:( Couple of weeks ago, we received a letter from SP saying we have been incorrectly billed for our electricity for the past 3 years (since we moved in) and they are owed £600. They said they had waived 2/3's already as a good will…
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Fluxuating Npower Bill
Could anyone help me understand my bill, I have been working from home for the last year and a half, my electricity usage is fairly static on a day to day basis. I have just received an eye watering electricity bill which is far higher than it has ever been over the last year and a half. What I don't understand is how the…
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Electric socket below water pipe....that leaked!!!!
Under my sink the pipe that takes the water supply to the washing machine started leaking at the joint and was leaking directly into the plug socket for the washing machine which is situated directly below the water pipes. We had the kitchen installed last year and I am wondering if anyone can tell me if that sort of…
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I don't benefit from an Economy 10 tariff, right?
Hi, I have recently (April) moved into a brand new apartment, where my electricity was set to the Standard Economy 10 tariff, provided by Southern Electric. I assume this is because I have a large modern immersion heater for hot water. There are also wall mounted electric radiators for heat. There is no gas present in the…
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Been charged for the wrong electricity meter nightmare!!!
Hi all, Back in February I moved into my current flat with my partner and Eon was the supplier of electricity and gas so we just stuck with them for the time being, we only rent the flat. As we pay by direct debit monthly I was putting the meter readings in every month, but from very early on I had suspicions that we were…
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No Bills Sent
I get my electricity on contract, I changed supplier in Feb this year, from Npower to scottish power. I have never had a bill or any mail from Scotpower, though they tell me I am a customer and they have all my details. I have phoned them every month to tell them they haven't billed me. Do I have any rights in this…
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Energy Saving Bulbs
I have spotlights in my bedroom, 11 MR16 GU5.3 20V spotlights, theyre on a few hours each day, longer at weekends and obviously longer as the nights get darker earlier. I have googled & looked on eBay for some energy saving alternative versions of he spotlights and wondered if swapping them would make much difference in…
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Again DD hike with EON for E7.. Switching it all off!
I went from paying £135 a month 2008 to 88 a month 2009, now they are wanting to raise it back up to £120 ...I rang them explained no way can I stretch to that, they said £100 is the lowest they can do - as they expect me to use a lot during the winter So frustrating, am currently £47 in credit Have now turned off all the…
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Eon-cheapest yet can't switch??
Eon is coming up cheapest in the comparison sites. We were going to switch using Top Cash Back but when we do Eon's website is saying it can't offer us any savings (I suspect as they base it on price rather than usage) and it won't let us switch to its new tariff as it's not even coming up in the list of available tariffs?…
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storage heaters
Hi wonder if anyone can help us my daughter moved into a flat with storage heaters. Where the emersion tank is there are 2 leads coming from the tank and going into electric sockets which you can turn on and off 1 is in the middle of the tank and the other near the bottom, now it is getting colder she wants to put the…
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Any body help with this number?
I have just been called by a supposedly Scottish Research centre who wanted to ask me one question. Before he asked I was advised that for answering the question I would get a free smart meter. As soon as I asked if this was an energy company the guy hung up. I have checked say no to 0870 but can't find the number. I know…
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Please help - N Power nightmare!
Hi Hope i am posting this correctly. I need some advice if anyone can help. The gas and electricity is in my husbands name, a few years ago we had a elecricity saleman at the door. He asked my husbands name and then began his 'script' on how good the electricity company is! We had a car for sale and he took the mobile…
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Npower sign online tariff
Hi there, I am currently on sign online 16 with contract ending this month. I was looking around for cheaper tariff but it seems my tariff remains the cheapest for now. I was wondering how often does Npower change their old tariff rate and when they do change the rate, will they inform me? Thanks for your help in advance.
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Problems Switching + No Serials
I did previously post a few weeks ago regarding a similar problem but cannot seem to find the thread to re-open it; apologies its going to be long. I really hope someone can help me out here because I moved into my property in August and have still not sorted my gas and electricity supply out. Basically when we moved in we…
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British gas
Oh boy have i been duped by British gas. 12 month contract comes to an end on 10/12/2010 but good old reliable BG have locked me in to a further 12 months because i didn`t notify them 90 days before contract end that i wanted out. Not sure whats worse, the fact that i can save £500 with N power or that the new BG contract…
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When is the best time to change supplier...?
i have signed-up for E-on last december 2009 and my monthly bill was £50. that is almost 2 months ago when my latest bill shot up to £180. i rung and they were able to lower it down to £120 but still i wasn't happy. basically from what i was told and from what i know they were doing an "estimated" meter reading (whenever…
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British Gas Tariffs
Good morning all, Apart from checking against the meter readings I rarely take much notice of my utility bills however i received my latest British Gas bill this morning and noticed that they have me on a tariff called essentials. I was under the impression that this was for people in receipt of benefits, of which I am…
