Eon-cheapest yet can't switch??

NEH

Eon is coming up cheapest in the comparison sites.

We were going to switch using Top Cash Back but when we do Eon's website is saying it can't offer us any savings (I suspect as they base it on price rather than usage) and it won't let us switch to its new tariff as it's not even coming up in the list of available tariffs? All it quotes is it's energy plan and Age UK plan...

Anyone else had difficulties? We would prefer to switch using Topcashback as it's more cashback.

Premier_2

Perhaps cashback is not available via TCB with that particular product.

However, as Martin says, don't base your decision on which tariff to opt for based on a promise of cashback (as it may fail to materialise). Go for the best tariff and if cashback is provided, think of it as a bonus

NEH

Premier wrote: »

Perhaps cashback is not available via TCB with that particular product.

However, as Martin says, don't base your decision on which tariff to opt for based on a promise of cashback (as it may fail to materialise). Go for the best tariff and if cashback is provided, think of it as a bonus

No that's what we did, having used cashback for years i know that it sometimes didn't materilise.

This is apparently the best tarrif for us based on our usage unfortuantely the Eon site don't base their quote on your usage which I think throws it out...

E.ON_Company_Representative:_Helena

Hi NEH,

I do know that the website has been going through a lot of maintenance in the last 72 hours and this may have caused you problems.

Could I just ask what sort of meter you have, as it appears you have only been offered tariff's for a pre-payment meter?

Hope I can help further.

Helena:)

NEH

E.ON_Company_Representative:_Helena wrote: »

Hi NEH,

I do know that the website has been going through a lot of maintenance in the last 72 hours and this may have caused you problems.

Could I just ask what sort of meter you have, as it appears you have only been offered tariff's for a pre-payment meter?

Hope I can help further.

Helena:)

Thanks for the reply. No we don't have a pre payment meter. It did come up once wth the site having techinical difficulties but i switched from Firefox to Internet Explorer and that seemed to fix the problem until it wouldn't come up with the plan we wanted.


I'll try again later on then if it's a case of maintenence issues.

Mr_K

I recently switched to EON through TCB and got the cashback no problem (in fact its the second time I've got cashback out of EON, thanks guys !)

NEH

E.ON_Company_Representative:_Helena wrote: »

Hi NEH,

I do know that the website has been going through a lot of maintenance in the last 72 hours and this may have caused you problems.

Could I just ask what sort of meter you have, as it appears you have only been offered tariff's for a pre-payment meter?

Hope I can help further.

Helena:)

We've managed to get it sorted now....

It says online saver 3 and the one we wanted was v3 so i assuming they are the same?!

We've put in husbands name, is it possible to add me as a joint account holder once it's set up?

E.ON_Company_Representative:_Helena

NEH wrote: »

We've managed to get it sorted now....

It says online saver 3 and the one we wanted was v3 so i assuming they are the same?!

We've put in husbands name, is it possible to add me as a joint account holder once it's set up?

Hi NEH :wave:

So glad you have this sorted.

Yes, the online saver 3 is the same as v3.

You can add your name, all you need to do is contact us to let us know you are happy for us to do this.

I can do it for you if you would like, just use the email address in my profile page and I can do it today

Thanks

Helena