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I can't understand how Economy 7 meter works
I'm trying to get to grips with my electricity consumption which is horribly high. (Always has been, not just recently). At the suggestion of British Gas I am currently taking a meter reading every morning and every evening for a week - I'm on Economy 7. I have noticed that the reading I take each evening for the…
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Are Npower taking the !!!! out of me?
Im currently paying £35 a month each for gas and elec in a 2 bedroom semi with me and my partner being the only people here.we are out at work most days and rarly have the heating on yet theyve just sent a letter "reminding" us we are 150 pound in debit. What does this mean, they are not asking for payment on the letter…
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Help needed please!
Hi, I am currently paying £80 per month on electric & £16 per month on gas which is a lot of money. I have been onto the Energy Helpline to compare tarriffs to see about switching to a cheaper provider but it doesn't have the tariffs that I am on! I am with Southern Electric and have storage heaters. My electricity tariff…
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Please help an idiot!
I've got a digital meter at my flat (electric only) I managed to get a read of it today and its 04816...when I moved in it was 04666.....now there's NO WAY I've used 150 kw/h in 2 months....so it there a possibilty of there being a decimal? So 1st reading was 0466.6 and this reading is 04816.6?
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Quicky... Southern electric manager calling back
To be brief... about 8 out of 10 times we have rang southern electric to update meter readings for both gas and electric we have had issues with mixing up the day and night readings of the electric We have been put onto monthly DD. They set this at £30 a month for each, regardless of out usage, and we have been billed…
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Huge bill backdated for 20 months
I have just received an electricity bill for £4,000 from my supplier saying it covers the last 20 months. We have been receiving bills for that period which have been quite low but we didn't question them as many of the bills were actual readings. When I queried this with the supplier they said they had been over-riding…
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Scottish Hydro boiler protection woes
Hi I am looking for some advice regarding Scottish Hydro Electric's SHIELD boiler protection. We moved into our flat Sept last year and the hot water was hit and miss. The bottom of the bathroom and Kitchen radiator was cold but the rest worked fine. In February the water packed in and we called out Scottish Hydro Electric…
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Help please electric charges
I moved home in nov last year,just before moving my electric metre was changed from card to key as i was on prepayment metre.The company have spend the last 8 months trying to say i owe them money.They say when my card was changed to key prices changed and i owe them over £400.After many calls to them it went down to…
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E168 on my Baxi boiler
Someone help me out. My Baxi boiler was fitted 3 years ago and has just started displaying on E168 code about once a day at which point the gas does not ignite. I can reset the boiler and it goes off but i fear it is just the beginning of more expensive problems. I haven't serviced the boiler yet!!! Is it the PCB?? Can I…
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please help.. worried about electricity
Hello, Thanks for reading this firstly. I am really worried about my electricity situation and I've buried my head in the sand but it is causing me to feel so worried and stressed I wonder if I could get some advice. I moved in as a tenant nearly 5 years ago. I phoned up the supplier as you do and gave meter readings. The…
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Paying someone elses bill!
My partner and I moved from a rented flat where we were supplies by spark to another spark property. We called and informed them of change, and so did the new tenant in our old flat. However there was a complete mix up and they charged us for the flats bill and the new tenant for the house we are now living in (despite the…
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New Flat - Tariffs
ive got storage heating and water heating which come on at "random" times in the night on my off-peak meter and a peak meter for everything else. it's called comfort extra control apparently. this means my everyday things like lights, tv, washing machine, fridge etc are always peak prices. now...the cost of this is: 34p a…
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Just Moved In
Hi all, My wife and I have just started renting a 2 bed victorian cottage. The current supplier of Gas and electricity is southern electric. Do I stay with them, or who would be better for us? We are only home evenings and weekends really so wont be big users. Thanks
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Scottish Power - Sharp practice with cancellation charges
Hi all, Have tried searching forums for reports of the below, but not found anything. I first switched to Scottish Power about 1.5 years ago, my cap ran out, and they sent me the below e-mail, automatically putting me on a new capped tariff. I missed the small print at the bottom mentioning cancellation charges. (the font…
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Moving a gas meter 50m!!
Hi! I'm looking to purchase a property but have been told that when the current combi boiler needs replacing the current gas supply will not be adequate to feed a new condensing combi boiler. At the moment the pipe from the meter to the house runs 50m. I have been advised I will need to have the meter moved closer to the…
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Edf tariff change information
I feel i need to post this information to hopefully save some confusion as i have seen in a few posts over the past few days Online 5 tariff is coming to an end in august 2010 You will automatically go to the standard tariff, this is because you cant automatically go onto a discounted tariff as they have leaving penalties…
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New Digital Meter Reading Confusion
Please can someone help to explain the figures on the new digital meter I've had fitted? I have looked on the Gritish (robbing) Bass(tuards) site and their diagrams don't show my type of meter. I've read the meter and it shows 3 figures: t 1234.5 1 1234.5 and 2 1234.5 Does anyone know which numbers I submit? Thanks in…
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British Gas bill from previous property.
Hi, We left our previous property on 16 October 2009, the tenancy actually ending 24 October 2009 (keys were handed to the letting agent on 16 October 2009). After we vacated the landlord undertook repairs and redecoration. Unfortunately we lost our meter readings taken on vacation, but accepted one from the letting agent…
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E-on Save Online v2 Discounts Question
Just been looking at E-on Save Online v2. This tariff is fairly expensive in terms of energy unit prices, however it comes up top for me on price comparison sites, I assume mainly due to discounts. In the rules it says: "Dual fuel direct debit customers receive a discount of 8% off their total annual bill. Save Online…
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Atlantic Energy on-line billing query
I've e-mailed Atlantic with my query, but still waiting for reply. I wonder if anyone here can help. With my last electricity provider I entered readings on-line at the end of each month and a bill appeared on-line a few days later. This was for information only as payments were being made by monthly direct debit. With…
