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British gas con?
Hi I received my bill from bg today raising it from 36 to 90 a month. A yr ago the salesman came round and reckoned he cud keep our bills under 40, then after a year I get my statement showing how much they had actually been forecast versus what I did and now I'm over 500 in debit. What I wanna know is how they are allowed…
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PRICE PROTECTION 2010 from BG
For all people who were wondering what would happen when the above tariff ends on 30 April 2010 ( including me) a letter will be coming out to advise you will be rolled onto Fixed Price 2012 which is 4% higher than today's standard rate. You can call to say that you do not wish this if you want to choose another tariff.…
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Moved from EON to EDF. Ripped off my EON on final bill
All, please be careful when moving suppliers. They seem to have a very nasty habit of deliberately overestinating the final reading resulting in a massive unexpected bill. Here are the facts! Initiated a move from EON to EDF early march. EON estimated (they could not be bothered to read the meters) on 16th or march. They…
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Is 25 kWh per day normal in a 2 bed appartment
Hi, I just moved into a 2 bed appartment. We are just 2 people working from 9-5. The appartment has double glazed windows. We have got 2 laptops,TV,modem boc,fridge/freezer,washing machine,microwave,kettle,electric hob and a water heater. We never switched on our heatr last month. Still the average daily energy consumption…
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Paying to remove neighbours overhead cables?
Anybody have similar experiences of overhead power line removal? My situation is that we have an overhead electricity supply to our house from a wooden pole over the road, we also have the neighbour's cable which goes to our chimmney, over the roof and across the back of our house to his house. Looks a mess! Just spoken to…
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My energy company has charged £650 for one months gas, usual cost £85
Hi guys, I need some advice. I'm on a fixed rate contract with Scottish Power where I pay £85 a month, but my latest bill was for £650. When I called the customer service centre they said this was due to 'increased usage' and that I was liable to pay. I live in a (tiny) 2 bedroom flat, with a flatmate who is at school all…
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npower price increase for Web 14
npower have just informed me of a price increase on my Web 14 supply. A quick search of their web site suggests that the Sign Online 18 product will be cheaper. Has anybody tried to switch between different products at npower? Also I have a £100 discount due in a couple of months - it looks like that wouldn't be affected,…
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Charge too much with faulty electric meter
I have a four bedroom house which i bought in 2006 where I live with my wife and two toddlers. We dont have tumble driers or other high electric useage appliances. I had been getting estimated bills at the beginning but recently started to give meter readings. the bills with the metered readings have been astronomical. So…
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EON Do not believe I have left property
Hi I have just moved property, a short 10 minutes drive away and I have some outstanding debt with Eon but Eon do not believe that I have left the property despite telling calling the Landlord to confirm this. It seems either Eon hasn't contacted the Landlord, or the Landlord hasn't returned the calls and now Eon are…
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Cheapest? single or multi gas connection
I live in a block of 6 flats that are only electric and I would love a gas connection, having contacted wwutilities I think I'm within the limits to pay a standard charge for the fitting (£541 ex VAT). I then started to contact the other owners about consent to have the pipe fitted but it seems that they now also want a…
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Switch from Econ-7
We have Econ-7 with Scottish Power. I have read that Econ-7 is not such a great deal in that daytime rates are much higher than one-rate tariffs. We use Econ-7 mainly for heating up water and storage heaters. There are only 2 adults. One home all day. Paying £133.00 per month. (Recently lowered. I have been working very…
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Still can't afford to pay my electric bills - any options?
I'm unemployed and have been for two years, I'm getting JSA, housing and tax benefits. I'm with Npower for my electricity, cannot move to another company and cannot get a pre-payment meter installed. Backstory; I had an electricity bill of £500 I couldn't pay, I had been on a £15 per fortnight payment plan, but they raised…
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Constant power outages/surges and broken appliances. Compensation?
I've seen a few posts that deal with similar situations, but can't seem to find an accurate answer, so apologies if this is something that seems like it's been answered before. I live on a farm and have my power supplied by Scottish Power. My mum lives next door and is billed by EON, but her power is also supplied by SP.…
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British Gas Electricity Bill
I wonder if you could give me some advice, I'm not sure how the billing system works and I have to admit I have never really questioned my bills before bit I am quite surprised by my latest bill. I have received a bill today that says that between 27 Feb 2010 and 8 April 2010 we have managed to use 3646 metric units. Over…
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Prepayment / N Power Debt
Hi everyone, I currently have a prepayment meter for both my electricity and gas with N Power. When my husband and I separated I was left with a large debt with N Power, and eventually changed over to the prepayment method of paying for my electricity and gas. I would like to get off these prepayment meters as soon as…
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SE General Domestic and Off Peak plan not Eco7 - advise please
I have just discovered that the property that I moved into is not on Eco 7 after all. It’s on a two meter "General Domestic and Off Peak" plan. Although it works the same way as Eco 7 the Southern Electric rep insists that its different and that it would be difficult for me to switch to another provider since I have two…
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Mini oven
Just bought Dualit mini oven that heats up in 5 mins and is supposed to use a lot less electricity we often do, say, some sausage rolls or fish fingers for the kids so putting the large main oven must have been quite a waste of elecy? anyone use one that has wise words or tips please ,Thanks :)
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Contract length
How long do energy contracts last? I signed with Scottish Power 20/07/09 on Online Saver 5 but I notice this is already uncompetative compared to current deals. Do I wait 12 months or?
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Switching - how long do ex suppliers get to keep overpayment cash for?
Are there any regulations governing how long a previous energy supplier gets to sit on money they owe back in overpayments after someone has switched away from them and is no longer a customer? I switched away from Npower and my supply was moved to my new supplier in March, I'm now all setup with my new provider, have…
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BEWARE Gas and Elec Switch Lower Direct Debits
There's a lot available online about what to do if your energy direct debits are too high and a lot of support available. However, if your payments are too low because you've potentially been mis-sold the savings based on lower monthly payments BEWARE. After only 9 months, I now find myself in debt with Atlantic Electric…