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Final Bill error
Just got my final bill from my old supplier - they reckoned a meter reading at the end of last month of 5064 when today it's only 5039. (strange how they entered an estimate as the actual reading despite never having done it before) Cue an enjoyable telephone queue where I explain to them how to calculate the average gas…
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SE wanted to bill me for my electric every 6 months?
I should have got my electricity bill from Ebico/SE by the 5th of this month. Last friday the 23rd I still didn't have it, nothing online and no billing coming through post, so I called them, and someone had switched me to pay my electricity bills every six months, I have never received any letter telling me of the change.…
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Do edf lower a bill for single person
As title says...i have been married for yonks,but now im living alone,my water is on a meter so that will naturally reduce, but i wondered if there is any discount on gas/elec for single home owners,like council tax.. i would rather ask you lot than go through the rigmarole of calling them and talking to computer!!
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Still waiting to switch...
Scottish Power messed up my previous switch to them from British Gas so I'm going back to BG. I had to wait about 7 weeks, but my gas swapped back last week and I've had a new prepayment card for the meter (kind of irrelevant though as it's due to be replaced with a credit meter tomorrow). However the electric hasn't…
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Scottish Power price cut
I must be missing something here, I thought SP online saver tariffs were a discount against the standard tariff, so why would they not be affected by a price cut, any ideas? I noticed this on the SP site. When does the gas price decrease come into effect? The decreased prices will come into effect for affected domestic gas…
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Npower changing charges
Just received a letter from npower stating that due to issues with their supply license they are changing charges on their online tariffs to those of their standard tariff. I am currently on Online 14 and new charges seem to be considerably more than online 14 tariffs, in the region of £240 per year. Have the comparison…
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£130 topcashback switch to Scottish Power
Scottish Power are currently offering £130 duel fuel and £65 single fuel if you switch through the topcashback site.
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EDF online - which tariff?
I might be being silly, but I just can't find this! On your EDF account when you log in, does it tell you anywhere which tariff you're on? Mine should have been switched and I just want to check if it's been done properly.
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OVO energy-no cashback
This gives a good price on cashback sites, but you dont appear to be able to use the cashback sites, only by going direct to OVO, then why do the cashback sites show them? anyone managed to get any cashback?
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Query for those on Eco20:20
I go out and check my meter every few weeks after my first Eco meter was faulty. Today I have found that the time is out by one hour, probably since we all put our clocks forward in March. Is everyone elses like this? I think this is where is evens itself out by us getting cheaper rate from 10pm instead of 9 during the…
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Over 70 on Pension Credit?
Just in case any of you are considering switching away from the Big suppliers can I suggest you hold off until you receive your £80 payment on Electricity accounts. Not all suppliers are part of this Government agreement. This payment will be added in June. As the title says, this only applies to people who are were 70…
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OVA -vs- Scottish Power?
Hi, am considering switching from BG click 6. A check of the comparison sites shows OVA marginally cheaper, but the current topcashback offering of £130 makes SP considerably cheaper (in the first year anyway). I'm not a serial switcher, I have been with BG for 5 years since moving into my current home, so I don't plan to…
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Meter problems
This may not be the right place for this post, as its as much legal as electrical, but as I cant sleep due too stress levels, So I thought someone may be able too offer some advice. Around 4 years ago I had a new boiler fitted under the warm front grant program, during the installation, I was informed my “existing wiring…
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Can someone explain my bill?
I apologise that this may sound stupid - I really should understand what I'm paying for, but until a second bill with an eye-watering figure fell on my mat this morning, I never paid that much attention. I moved back to the UK in August. I got talked into joining NPower at a stand on a lovely sunny day with the promise of…
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British Gas Price Protection 2010
My electricity contract with BG is about to end at the end of the month and they've sent me 'an offer' of price protection to 2012 at a premium of 4% on top of the current standard rate. Seems poor to me. What are others going for?
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I don't get where they get their prices from???
I just went onto https://www.moneysupermarket.com to compare energy rates. According to their site & a few other I tried my annual bill at the moment should be in the region of £800 for electric & £680 for gas. This is no where near what I have been getting charged (pay quarterly), electric is about right but the gas????…
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NPower: Where do we stand?
A year and a half ago we swapped electricity tariffs with NPower to Ecomony 7. They worked our DD out to be £18 a month. Later this was reduced to £16 as we were in credit. Last week we got a letter to say that they think the meter reader has read the readings wrong and they have been charging us the night rate in the day…
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British Gas "forecasted energy charges" and DD increases
I keep have problems with British Gas trying to increase my monthly DD, which I keep refusing to permit because I can do my sums and I'm confident my payments are just right to cover the energy I use (and I'm on a fixed price plan so I know the costs won't change). The latest bill from British Gas has another such…
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Charges for changing from prepayment to direct debit
Does anyone know what charges there are for switching from a prepayment meter to direct debit? We're currently with Scottish Power and would consider staying with them if they don't charge (much ;) ) but I can't find any information on their website.
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Best way to run a combi boiler?
We have a combi boiler about 4 years old, with one of those circular timer switches where you push little bits in and out for 15 minute intervals. My wife, who does feel the cold admittedly, will generally pull LOADS of them out in one go, putting the heating on for three or four hours at a stretch, more during the cold…
