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Southern Electric
Hi, I switched to Scottish Power a few months ago and a couple of months after i switched my old supplier Southern electric tried to take a DD of £1300. it bounced as i didnt have the money in current account. I noticed it straight away, and phoned the customer service team. She explained there had been a error on the…
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British Gas homecare 200 refunds
I've been registered with BG Homecare 200 for many years, and it's just come up for renewal (Dec 09). When I checked last year's letter, it said I'd get a refund at this year's renewal if I didn't call out an engineer during the year - which I didn't. However, the renewal letter had no discount on it, so I phoned up to…
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Running costs for gas stove please ?
Hi , We are having a Villager Natural gas 4.4KW stove installed in our sitting room, do anyone out there have a rough idea on what we can expect to pay per hour to run this please ? Thanks
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Beware of First Utility
A cautionary tale for those of you looking to save money on your gas & electricity. We used the Uswitch website to check the price of gas and electricity under the dual fuel tarriff to check against our then current supplier. Having inserted all the relevant information including the actual amount of fuel used in our last…
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S*D the banks use the post office
hello all, as i am a newbie to this site, you may well be aware of what i am about to tell you, i went to the NatWest to pay my first Npower electric bill as advised by Npower, as this was my first bill since moving into my new flat i took there advise, well imagine my suprise when nat west told me that yes they would…
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Advice on how to increase my Gas and Electricity Bills pleas
No I didn't make a mistake I would realy like advice on INCREASING my Gas and Electricity bills. This is what i did last year according to British Gas...I was offered a deal that did not give a Direct Debit discount but reduced the D/D payments well below what would have covered the bill, and a price increase that would…
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Is there a 1 year rule for 'catch up bills'
Hi Is there a law that means if a company (EDF) claim for a 5 years 'catch up' bill because the meters were read wrong................ can they claim the full amount or is there a 1 year maximum that they can claim for as the meter firm were advising them of the wrong meter readings over the last few years. I thought I…
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Weekly Gas Usage
Out of interest I took a gas meter reading a week ago to see how much usage I`d have in this extremely cold weather. Having just read the meter again today, I`ve used 26 units which equates to 803.94 kwh and in my case £30-53p. (3.675p per kwh including vat). This is having the heating on for only about 8 hours in a 24…
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Help!! how much do monthly bills come to?!
I am looking to move into a 1 or 2 bedroom apartment with my boyfriend. We are trying to work out weather we can afford it but we have no clue how much utility bills cost, such as heating, water, council tax etc!! Please helpppp!!:confused:
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Just wondered.....
If anyone can tell me the cost of 1 unit of gas as opposed to the complicated sum involved in working it out into kWh. I pay 3.190p per kWh plus a daily standing charge of 13.360p. When I checked the meter today, we had used 37 units in the last week. I don't know why, but for some reason I seem to equate 1 unit as…
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Quidco + EDF - no order tracking
Hi, I signed up for dual fuel with EDF via Quidco about a month ago, and on the Quidco site it recognises that I have signed up with EDF. However, the £60-odd payment is not being recognised as tracked yet and when I tried to raise a query it said I needed an energy contract number which should have been on my confirmation…
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Scottish Gas/ British Gas
I only have electricity, no gas supply. I used a comparison website and it reckons that britsh gas' online saver tarrif is 35% cheaper than my existing Scottish Gas economy 7 tarrif. I take it its just a free for all when it comes to energy? Ie. Scottish Gas making no attempt whatsoever to help me get a better price for…
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Help being billed by 2 suppliers?
Just wondering if anyone has any advice. We currently seem to be being billed by two companys for one supply (elevticity). This is for a business (just thought I'd say in case it makes a difference). We were with E4B who went bust then British gas took over the supply. We went to a broker who found another supplier and we…
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lost gas prepaid card
My pensioner neighbour has loast her purse and it contained her prepaid gas and electric cards. As the meters are outside she didnt leave the cards in the meter. Swalec is shut for the holiday period - where can I get a replacement card from does anyone have a phone number? bodger1946 at btinternet.com
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Offline Gas & Electric Tarriffs
My 80 year old Mother-in-Law uses SWALEC for her gas and electric and phone charges, and seems to be getting a poor deal. She does not have a computer and cannot (and will not) use one. Where can I find out the best offline tariff deals for gas & electric? All the sites like confused.com and uSwitch give online tariffs.
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British Gas Smart Energy. First monthly reading
Just supplied BG with my meter reading for gas and leccy for December, total bill will be around £50, so not really that bad considering the cold weather and cooking (electric) over Christmas.
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Fitting a cooker in a block of flats.
Ok so here is the story and I need some advice if anyone could help. My brother and his wife have moved into a flat in a block of flats. They are both unemployed and also have 2 young children. They moved in, had their gas cooker moved from their old house to this one and have been unable to use it as it is not hooked up.…
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New Build House - No Bills yet received?
Hi, Moved into a new build house on 11th September and have not yet recieved any bills for my gas or electric. Should I ring a provider and ask them to supply me or will I already have a supplier? Whose electric and gas am I using?!! Just cponcerned that my bills are going to be huge. I live in a three bed detached and…
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Boiler holiday mode
Just trying to work out how to use the Holiday Mode on our newish boiler. Turning the mode on/off is fine, it's more how or if we need to set the timer controls to make most use of it. As far as we can tell Holiday Mode kicks the boiler into "low power" mode so that it doesn't kick out full heat whilst we are away - but…
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New house - first week high useage
Hi I moved into my first owned house a week ago. I took an electricity reading when I moved in and took another a week later. I've used 261 units (kw/h) in 7 days. This seems a lot! Must be approx £50-55. It's a 2 bed end of terrace house with 1 person living it. Gas central heating. Elec oven used once. No microwave. No…
