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EDF Energy complete inefficiency
I am being harrassed for a bill for £260 arising in 2005 for a property I sold in 2003! I have provided EDF with change of address proof and they have confirmed to me that they have a record of me moving in 2003 and someone else paying a bill in 2004 but they have still sent my bill to a debt collection agency. Despite…
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Restricted Hour Tariff (RHT) Meter
Hello there! I have been with E-on for three years, and have just discovered that they have been charging me their standard rate for two meters, when one of them is an RHT meter on a reduced rate. I'm not very happy with their customer service, but can't find anyone else online who can offer a service plan that…
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Metric Gas Meter
Hi All, What a mess i had to ttry to sort out yesterday evening, sent from pillar to post! To explain the scenario, in november last year we had our gas meter replaced by transco, not by request, they sent us a letter saying it needed to be done. At the time we were with Npower and Quarterly bills were an average of £150…
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Southern Electric warning!
I feel Southern Elec have just tried to pull a bit of a fast one. They have switched to 6-monthly billing using the excuse it is greener not to send 4 bills a year (even though we only view bills online anyway). At the same time, they have ramped up our direct debit based on winter usage (even thought we're not likely to…
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Dual fuel
Hi guys, Ok, i've been in my house with my g/f (just the two of us) for just over a year now and have noticed npower seem to be getting cheeky with bills. It was first set up for estimates for £30 gas and £31 electricity. It was well under this for the first 6 months and we even had quite a bit of money spare each month…
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British Gas Boiler Quote 3k
We have just had a quote from British gas for a boiler replacement, thermostat and timer controls for £3225. All they are doing is replacing our current boiler, putting in a thermostat as we don't have one and connecting up controls for the heating and hot water to run seperately. Also our flue needs moving up slightly so…
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time to find a new supplier need advice!
I have always been with the same supplier, ever since day one. now over the past 18 months they have got things very very wrong for me. They have resolved it but I have lost faith. I am currently with Npower on they price fix 09 tarrif which will end at the end of this month. I currently pay electric first 174 units 18.604…
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large bill for empty property (EON)
Hi all Property has been empty since November. Today I got a bill for £142.55 from EON for the electricity. I checked with them the meter readings and only 90 odd units have been used up since November to now. Their explanation for the high bill is 'because i am not in a contract, the standing charge is quite high, so the…
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Any cheap boiler services this summer?
Last year some suppliers were advertising boiler services for £30 to £40 during the low demand summer months. I wonder if anyone has heard of it being repeated this year? I was a bit sceptical last year after calling npower, giving them all my details only to be told they had no slots left. I remember thinking, darn…
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Scottish Power - warning
Ever since I swapped to Scottish Power a few years ago I have had nothing but trouble with them: 1: Always having to pay extra where they have estimated wrongly. 2: Now I read my own meters they billed me for over £3k during the last quarter - after 2 lengthy phone calls the bill was revised and my DD put up to £87 a month…
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utility bill through the roof
Please can someone help me - we have a standard 3 bed semi and pay £220 per month for the gas and electric. This seems far too high. We even use energy saving light bulbs but I feel the amount we pay could be lighting the street lamps outside! We pay by direct debit and then at the end of the year were told that we still…
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First home - help! Confused by electricity bills!!
Hi everyone, We got our first electricity bill for £77 almost a month ago, after having provided E.on with the meter reading for the day we moved in. It's now two months after we've moved, and while we've had one bill and been charged, it's still not showing as a bill on our account on the website, just that we are in…
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Masive Bills
I share a medium sized 2 bedroom flat with my partner that is fully electrically run. We get a different rate for day units and night units but no E7 or anything. Our bill for last quarter was £432 and this quarter £377, averaging 17 dayunits and 25 night units per day. Is this massive, or am I being a fool. We both work…
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Pay up-front 25% Discount from Scottish Power
ok so i reviewed my bill and my estimated usage for the next 12 months on Gas/Elec is £1824.00. This sounds about right for my large house/3 kids etc. So i call up to see if i can get any better rates than the "online saver4" i'm on now. I was told this is the best rate.....however if i pay all the money up front i will…
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Help, shock £1202 gas bil!!!!!
Hi As you can tell by the title I have received a letter from Scottish Power asking for £1202 as they had made a mistake and hadn't billed me for 24 months. I thought the direct debit I set up with them when I swapped from British Gas covered both gas & electricity but obviously not!! I haven't got that kind of money to…
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British Gas - £90 retention bonus YIPPEEEE
Until recently I was on the Apr 09 Price Dual Fuel Protection scheme offered by British Gas. I declined their automatice transfer onto the June 10 Protection scheme as rates were the same as their standard tariff. I was planning to transfer both fuels to Eon as they offered Tesco clubcard points and I could get £70…
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Moving home - what to do!
Hi there we have just obtained tenancy of a 3 bed semi-detatched house which started today. The previous tenant has had key meters installed for both gas and electric. They look like they are southern electric. My OH is going to the house tonight to do some painting so I am going to get him to take meter readings, but my…
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Vacant property - charges
Hi I am in a scottish trust deed (IVA), I own a property in which my trustees have an interest. Unfortunately due to the breakdown of my marraige my wife and I both left the property (I had sole ownership). My trustees took control of the property, took the keys and changed the locks. I now have no means of access. My IP…
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Charge for moving to new
I am trying to get a better deal for gas and electricity, so was going to change to EBICO,got a postcard to phone them, and was told that i need to pay £150 deposit(but will get it back +interest in 12 months) reason- they checked my credit rating and it did not pass their levels. I thought they were a non profit…
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Pay as you go electric key mix up
Hiya all, new to the boards. Just a small and rather silly mistake. We recently swapped our pay as you go electric and gas from Scottish Power to British Gas. One morning I mistakedly took the old Scottish Power electric key to the shop for a top up. It wasn't until a couple of hours later that I realised my mistake. The…
