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Simply Switch problems - £35 Amazon Voucher
Hi, Has anyone experienced problem claiming their £35 Amazon Voucher from Simply Switch, and if so, how did you resolve this? I used the correct link, switched both electricity and gas, and waited over 3 months. Still no voucher... I've not been able to get anywhere emailing their customer service department. I feel misled…
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removing prepayment meters??????
i really dont know why ive still got prepayment meters - just not got round to changing way i pay i suppose....but, they are more of a hassle now i dont get out too much with being full time carer.... .im just wondering how easy it would be to get them taken out and go to direct debit - im with british gas for both…
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When should I change my boiler?
I have a Glow worm Fuelsaver F. Anyone know roughly how old these are? I searched on line and see reference to 1986. So if it is about 20 ish years old, when is the right time to change? It's working ok, but I'm guessing it will need to be changed soon? Also, what are the rough costs for a new boiler? (probably a very open…
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recommendations for gas and electric
we have been with n power for about 6 months, and we pay a set amount on the 10th to reach them by the 15th. every month they say we are in arrears and now they say we cannot pay monthly anymore. so we want to switch. we don't want to pay direct debit but just a monthly payment any recommendations?
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what price per unit?
Just wondering how much everyone is paying in Pence per unit of electricity and who is your supplier. My rate is 13.22p per unit plus vat @ 5% My Supplier is Swalec My plan is Standard Domestic
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British Gas rip off again!
I expect others will know this, but its not fair. The last quarterly bill was deemed to be 85 days, and during that time the gas price went down. having an actual reading at the start and an actual reading at the end clearly showed I used 367 imperial units, and here is where British Gas do the con, they alter the unit…
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Southern Electric estimates - cannot afford to pay bill
Hi there, I was a debt-free wannabe a few years back and thanks to this site sorted out everything:beer: Anyway, we've just moved and phoned Southern Electric with our meter reading and yesterday got a bill through for our last quarter (no worries there) but with £150 added on top. DF phoned up to ask what on earth this…
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Boiler offer from British Gas
I got a letter yesterday with an offer, see https://www.britishgas.co.uk/boileroffer. It doesn't give out prices, just money that can be saved with the offer (£200 off + £100 loyalty + £204 for 1 year's free homecare (so that's not money off the boiler)). I don't believe our boiler is in need of being replaced but it's…
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Landlord retrospectively charging for Gas Service charge...
I just wanted to see if anyone could give me advice on this, i'm not sure if this is fair, or what rights i have. In bullet form: - Moved in to my current apartment in June 2008 on a 6 month contract, rent was inclusive of any building service charge - Received a letter in October 2008 saying that they had only just been…
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switching when moving?
Sorry if this is a really silly question. I'm currently buying a property and am looking for the cheapest supplier, however do I have to stick with whoever is currently supplying theses services to the property at the moment, take up an account with them and then switch afterwards, or can I just contact whoever I like and…
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EON £160 Invoice for fitting a brown plastic control knob
My husband was approached by Eon to become a customer for a monthly central heating cover plan in case the boiler broke down, which he duly switched to. A man came out from Eon to assess whether we could be considered for the scheme. We were told that we could become customers if a new control knob was fitted. WE WERE NOT…
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Utility companies not passing on correct meter readings when switching
I recently switched utility companies from Scottish Power to Npower. Npower didn't send anyone round to read the electricity meter or ask me to provide a reading, but they let Scottish Power shut the account on an estimate. The estimate was way too high. I rang Scottish Power, who said they could only take the closing…
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Cheapest Owl?
I want an Owl. I'm desperate to show my family how much energy is being used by their sloppy habits. Where is the cheapest place to by an Owl energy monitor? I'm with EON and I'm pretty sure they don't give them away. Any Quidco offers? TIA Mike
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Scottish Power fixed price until Feb 2011
I received an email from SP. It did cross my mind whether to switch but I guess with the penalty I will not bother esp as their email tells me I am better of. Judt wonder what others are doing. You're still better off with your fixed price offer You've probably noticed that energy prices have been up and down a lot…
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Scottish Gas
Hi everyone, just thought I should warn you about switching providers. Last July (08) , just before prices started to rise significantly I took advice through this site to switch from my current provider to Scottish gas under a deal that would have been 5% dearer than my then provider, but significantly less than at…
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Eon Direct Debit
Hi Eon put my DD up to £175 per month in December and refused to put it down. Having check my annual usage Last week I emailed them asking them to put it down again they refused. I'm £384 in credit with £175 due before the next bill.Which means I will be £559 . My annual usage for last year was £1300 approx with this new…
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No gas bill or electricity top-up for 18 months
Hi Everyone, I love the forum boards, there's usually someone out there who has been in the same position, so I'm asking for your advice please. Here's the issue: My partner and I moved into our flat (we own the leasehold) in Oct 2007. It was a terrace recently divided into two flats, and our flat was given a new gas…
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High EDF bill - what can I do?
Afternoon all, Just hoping for a bit of advice or to find out if anyone else has been in this position. I just got an EDF electricity bill for 13th Sep until 03 March for nearly £400! Now ordinarily I would say that this isn't hight but I only spend apx 3/4 nights a week at the property. It is a 1bed flat and when I am…
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E-on misread meter
I only have electricity in my property, but for the past 2 years since being with E-on they have apparently incorrectly read my meter - on a gas tarrif; the consequence of which means that they have undercharged me more than half of what they should have. They have now sent me a bill of £1,607.51 to pay, with no apology or…
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NPower - Is now a good time to switch?
I've just moved into a new house currently supplied by EDF (dual fuel). According to price-comparison websites, the best provider for me is N-Power. However, I notice that N-Power still haven't dropped their prices in the latest round of drops. Can anyone tell me whether I will qualify for any future drop in prices if I…
