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Elec use has suddenly shot up, help!
Received our Electricity bill today for Apr-Jul which shows we have used over 800 units, however for last six months our quarterly bills have shown we only use 300 units. We live in a small flat and are really strict about turning lights off and leaving nothing on standby, what could have made our units increase so much?…
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negotiating compensation with british gas
I switched my suplier to british gas in nov 07. My gas currently gets supplied via a independant supplier and have been told there was a backlog with the switchover. I have been calling (0845 number) every week/other week since I have today just been set up and been given a £255 bill and been told to call them and…
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Options for a broken boiler
I have an Ideal boiler which broke yesterday – the power light is lit, but the LED display isn’t coming on and the boiler doesn’t fire up so there’s no hot water/heating. It definitely seems kaput I haven’t called an engineer yet but from looking on Google it will need a replacement PCB which is likely to cost £250+ to…
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combi not CORGI Registered
Require urgent advice.... currently in the middle of part ex with persimmon homes and they require a CORGI compliance certificate issued for the boiler which i do not have nor do i have the name of the company who fitted it as the man was self emloyed and no longer in the trade so does anyone know how i can register the…
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NPower Spreading Warmth Tariff
Hi, Just seen this on Npower's website, sounds a good offer if you qualify - it starts on the 14th July apparantly but I have today just registered myself (am over 60and certainly earn less than £13.5k) . npower's Spreading Warmth tariff A new tariff for vulnerable customers What is the Spreading Warmth tariff? – It is a…
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Combi Boiler
Require urgent advice.... currently in the middle of part ex with persimmon homes and they require a CORGI compliance certificate issued for the boiler which i do not have nor do i have the name of the company who fitted it as the man was self emloyed and no longer in the trade so does anyone know how i can register the…
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unknown account
Pleasecould you advise on what action to take Our Gas supply was originally SWEB we then recieved a letter from them saying how sorry they were to loose our customs we haven't signed any paper work for a new suppier and have had NO bill or any information from the new supply how far back can they re-bill i looked on the…
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Debt demand on prepayment meter
We had a letter recently from southern electric stating we owe them approximately £180. We are on a prepayment meter and have had no prior debt. Is this because of prices going up? Should we have had our meter recallibrated and are they at fault if they haven't contacted us to do so? any help gratefully received.
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confused over usage / supplier change
I in a mew flat and the girlfriend has called the previous tennants supplier to let them know we have moved in. The plan is with E.ON - standard electricity plan. I am trying to compare suppliers but obviously being a new property we have no idea of our usuage. We have the following: 1 large fridge freezer 1 washer dryer…
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Trouble switching to British Gas Online
I hope someone can help. After some research, it looks like a move from npower to British Gas Click Energy 5 is the best financial move for me, additionaly if I can do it via Quidco, I can get a extra £60 for a dual fuel move. However on two different computers, using three different browsers, (IE, Firefox and Opera) I…
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never had an electricity bill!
Hi, Just realised that since we changed from a prepay meter to a bill meter after moving in nearly 2 years ago we have never had an electricity bill! The meter now reads 7247.2, so presuming it was 0 when installed, at 11p a unit I am guessing that we would owe about £800 :-( Question is do I call them and tell them? How…
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edf Gas increased our monthly Direct Debit to £100 pm
from £65pm. Blimey that's a hefty jump. Our latest bill shows.... This quarter last year we used 0.39 but this year we used 2.42. Now I know we had the heating on for much longer this spring, but this seems a huge jump. 4 bed detached house with only the heating & water using gas. Does this seem outrageous. Surely it…
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blimey - thanks e-on
Got home to a letter from e-on wanting to give me some money from when I had them as a supplier years ago...............transpires they have had and audit and found they have over charged me £10 pluse pence and are now sending me a cheque:beer:
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Southern Electric
Got a knock on the door today from a SE "Area Manager" who informed me that I was on a high energy tariff and had been "specially selected" to be supplied by SE. He told me that he wasn't a salesman and that he wasn't trying to sell me anything and that he was trying to save me money by offering a 50% discount on my enegry…
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British Gas Home Care
I took out British gas Home Care policy in April. They told me a would have an initial inspection 'shortly'. After 35 days no visit and told it was impossible to do one until 19th June (75 days) I noticed my water pressure on the boiler was was low and phoned BG and was told that I was covered to call out on Home Care…
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NPower capping - help required please
We are with NPower on their Online 10 tariff, have been advised they will cap us until March 09. This will cost £117 more per year going on last years usage figures - £32 more on gas and £85 more on electricity. Is it worth capping until March 09? or should we change to another company. Am really confused on what to do.…
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TWO final invoices from British Gas
Hi, I wonder if somebody could help us. In June 2007 we received a final invoice from British Gas for our electric as we changed supplier. Unfortunately we owed money for the Gas supply so had to keep this one going. We received a final bill of around £35 from British Gas for the electric. We continued paying the excess…
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Paying off money owed to energy supplier
Hi Everyone, I have just found out from my half yearly statement that i owe NPower £920 for my combined gas and electric, on top of my monthly direct debits! As you can imagine i am not very impressed with them allowing this to happen without them informing me earlier (or at all). I am about to do my yearly company…
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What is the cost of running a computer PC or leaving it on all the time?
OK, We are all reading this on the web, so you either have a PC/MAC or Laptop or pocket web device. Soooo, calling all PC and MAC users, just how much does it cost to leave this darned PC on during the day, perhaps 8-10 hours a day 7days a week, or perhaps just 5 days a week for the office? My own PC has a 400w PSU, 20"…
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£300 in credit with Scottish Power
I have been paying a direct debit of £41.50 a month to scottish power and am now almost £300 in credit as my bills are nowhere near what they estimate I would prefer to have the money back & keep it in my own bank account rather than scottish power having it in theirs how do I go about this? Will they agree to give me it…
