TWO final invoices from British Gas

csorrell

Hi,

I wonder if somebody could help us.

In June 2007 we received a final invoice from British Gas for our electric as we changed supplier. Unfortunately we owed money for the Gas supply so had to keep this one going. We received a final bill of around £35 from British Gas for the electric. We continued paying the excess for Gas until June 2008 and immediately switched suppliers to a fixed rate till 2009 jobby.

A few days after cancelling with British Gas for gas we received ANOTHER final invoice for electric (not gas as we were now in credit with gas payments) for the months up to June (it was made out exactly as the original final invoice for electric) but this one was for £175 :mad: ! Are British Gas allowed to do this? We have already paid them off a year ago and received a final invoice for the months stated, so surely all dealings with them are done. Secondly £175+£35 is ludicrously high as we only use gas for cooking and very partial heating and only two of us live in the house :eek:. The bill says this is an estimated reading so we can get this reduced, but should we have to pay this bill at all, and how can we let them know what our reading was in June 2008!

Any help would be MUCH appreciated, I'm sick to the back teeth of being let down by companies, it just isn't on.

If I don't make any sense, please let me know and I will be in touch.

Thank you!!! :beer:

spiro

Which June was the 2nd final elec bill for 07 or 08? If it was 07 then has the final reading changed? If it was for 08 then it would appear they didnt process you account closure correctly.