-
What's best for us? - Advice needed!
Hi there, My friend and I have recently moved into a city apartment. We had our first electricity bill covering the 1st 2 months we've been living there. My bill came to £80. We're on Economy 7 plan. 592 Day kWh used. 101 Night kWH used. Charges = Day primary units used = 148 kwh @ 16.87p Second units used = 444 kwh @…
-
Radiators
Quick question... My radiators are heating up but there doesn't seem to be any heat coming off them??? Does that sound daft.. :confused: Can anyone suggest what might be wrong with them?
-
EDF mistakes with our bills
We were with EDF from January until July 2007 paying by monthly direct debits. We then switched to EON. At the beginning of December EDF sent us bills coming to nearly £400 for underpayments. My husband phoned EDF and was told almost at once that one bill was mistakenly £90 too much and that the other one had a discrepancy…
-
Service agreement with British Gas
Hi, I have a service agreement with BG. Its their top cover. Took it out as we have just moved into new house and I wanted to feel if things went wrong i could call them!!!!!!!!!! I seem to have lost the paperwork i got when I took it out. So can you great folk help me: I need my electrics looked out. I have electric…
-
NPower bill... but Im not a customer
I got a bill this morning from Npower telling me I was £129 in arrears and should pay immediately. It also said my monthly payments of £43 werent being made & I should pay this regularly to avoid receiving bills. Im not a customer with NPower!! They claim they took over my gas supplier in August... they didnt. Ive got some…
-
Fixed deal 2008 scottish & southern energy
A quick heads up everyone just heard from a friend that scottish and southern are stopping selling the fixed deal till 1st december 2008 they are stopping selling this on the 28th of december. so if you wat to avoid possible price rises sign up online
-
Which type of electric portable heating is most efficient?
Hi all - hope this is the right place to post...if not, please move me! I live in a pretty large rented studio flat (ie one big room as kitchen, bedroom and lounge and a separate bathroom) and the only heater in it is a wall mounted electric convector heater (no gas). It's fine, as long as I have it turned up pretty high!…
-
Scottish Gas Pre-Payment Meter Problem
I am being skinned alive for Gas from Scottish Gas. I have a debt of around £200 and it is being paid at £10 every now and then off the credit I insert. This would be a typical week on the card meter. - Buy £20 credit on the Friday, pop it in and lose £10 immediately, £10 credit runs out on the Monday or Tuesday, Emergency…
-
Gas and Electricity advice...
Hello I am new to this, but I am not new to the energy business. I have over 13 years of billing and customer service experience. I would suggest now is a time to look into what fixed price/capped price offers are about as increases are highly likely in q1 2008. I would ensure that the price does not have a tie in offer…
-
BG huge bill due to estimated readings
I have just been landed with a huge electricity bill from British Gas, over £1500!! The main reason is that they have completely under estimated my bill, and continued to do so for the past several years. It appears that every time I have rung up with the correct reading it was disregarded due to it being so far from the…
-
Boiler Help
Hiya all we moved into our house a few months ago and use our boiler by clicking it on, but now we want to set up the timer have googled the boiler to no success? we have a heatline combinnation compact boiler anyone got any ideas?
-
NPOWER with a 17% hike in prices - Here we go
From thisismoney.co.uk Npower has hiked the price of gas and electricity for new online customers and experts are warning that the rise will be the first of many throughout next year. Npower launched an online tariff – where the application and billing is conducted on the internet – that is 17% more expensive than the…
-
Moving - need urgent advice. Thanks!!!!
:confused: I may be moving to a new build and would need gas and electricity at both the old and new properties for about a month as the move would be over the Christmas period which always complicates things! I am currently with British Gas and pay weekly by card for Gas and have an electric prepayment meter with NPower.…
-
How much for gas/elec - 3 bed house?
Hi all I'm new on here so apologies if this question (or similar) has been asked 100 times before! We have a 3 bed semi-detached house. There are 2 of us (adults) and we are at working Mon-Fri during the day and at home at the weekends. We have gas central heating and an electric oven and during the winter I use the tumble…
-
Is this gas bill about right for 2 months usage?
Just wanted to get peoples opinions of whether this is about right. Just got a gas bill for 2 months from EDF energy of £116. There are 3 of us in a 2 bed flat (me, husband and baby). We have the central on pretty much permanently as we have no double glazing and live on the top floor of a block of flats with only one flat…
-
BG queries
1) If you want to take advantage of British Gas' "Click Energy 4 Dual Fuel" tariff as an existing customer (Standard Dual Fuel) then is it simply a matter of registering for 'paperless billing' and account online access in future? I'm just slightly confused about this and I assume that the 'paperless billing' option IS the…
-
npower gas £48 pm
npower have just put my gas up to £48 a month.my partner is working nites at the moment whiles he out the heating is off and i use candles at nite....is this being a cheapstake.......:confused:
-
New boiler needed - advice please! :-)
Hi everyone. I just need a bit of advice please.... My boyfriend and I bought a house together over a year ago. Unfortunately the boiler we have in the house is rather ancient. It had a bit of a leak that wasn't too bad originally (kept a dish underneath it to catch water). Unfortunately the last few days it has got really…
-
Meter mix-up - Part 2
You'd think that as this happens frequently enough that there would be some sort of industry standard way of dealing with this. Clearly, people in the electricity supply business disagree. As the first part of this story has been lost due to the MSE forums crashing a while back, I'll briefly recap: Last November, I noticed…
-
Please help with prepaid meter debt that isnt mine!
Hope someone can help me. My ex partner of 2 years was staying with me and he was solely responsible for the topping up of the prepay meter. He did this diligently for the 2 years but using his own electric card. Last month an engineer came over to the house to change the meter to a more advanced meter - he couldn't be…
