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Scottish Hydro Have Sent Me 27 Bills (None of them are mine)
Just wondered if anyone had any suggestions on how to deal with the fact that Scottish Hydro have manage to send 27 bills (and counting) all to the same address even though the customer name is different on each one. I rang Friday after receiving two that weren't mine I was told that they couldn't tell me why but not to…
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changing supplier while owe debt
i currently have prepayment meters for both gas and electric, i am with a different company for each.what i am wondering is if i would be allowed to change supplier while i have the debt, if i am does it get transferred to the new company or do i pay it back to the old supplier.any help would be great
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Pre-payment key meter
We were on a pre-payment card meter until around July this year when it was switched to a new keymeter. We have a couple of issues. When they changed the meter we had £29 credit left. The fitter left us with only £10 credit and said I would need to ring powergen to get the rest put back on. When i called them they said…
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EDF Online tariffs losing ground now?
For the last 2 years I have been on London Energy's Online (now EDF) v3.1 tariff. It has been a cracker of a tariff and nothing could beat it. I have saved around £300 each year by being on it. However since EDF have taken over I have noticed a gradual change. Last summer, when everyone else was lowering prices, the gas…
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Help with a British Gas bill problem
On SwanJon's advice I have started this thread. I have an o/s bill from Jan/Feb last year, covering a 3 week period, that I have been querying unsuccessfully since then. I have my heating on 3 hours per day an hour in the morning and 2 at night. I have been charged for this period £127 !! Clearly something badly wrong…
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Southern Electric Price Fix 2008 - actual charges?
I need some help - can anyone who is actually on this tariff since October 2007 tell me what they are actually being charged as there is a small discrepancy between the switching sites and the prices on Southern Electric's own website. It would be even better if you're in region 15 (Northern) as that is where I am! The…
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prepayment gas meter help
hi guys, ok firstly we are freezing !!my question is am i better off putting my heating on a low heat but on constantly or a high heat for just a few hours a day ?? i currently have heat for just 4 hours a day and am so cold i hate it.any advice would be great.
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British Gas - payments not showing on bill
Hi - this is for my dad. He pays his gas and elec every fornight on his payment card. He did not receive a bill for the previous quarter and then his bill that arrived a few weeks ago, showed he was in debt, which has never been. However there was 3 payments missing from the bill - the same period but on his gas shows 7…
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Please help settle a debate
Economy tariffs: Do you have a completely separate electricity circuit that doesn't activate until the timer kicks in... or.... Does EVERYTHING in your house run cheaper at the off-peak times? TIA...
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Has ScottishPower prices gone up???
I switched with them 3 months ago, they said my elec and gas bill will cost lower then what i was paying for with EDF. I have a prepayment meter for both elec and gas. When i was with EDF i was paying about 60-70p a day for elec and the same with gas (during cold spells for gas) now i'm with SP and was paying the same as…
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Gas & Elec Price Rises. Npower Also Raising.
Just had a mail about this from Motley Fool. Doesn't look like you can lose out on the S&S deal though as it can also drop with the market. Beat January's 13% Gas Bill Rise It was easily overlooked, but last week British Gas announced it was raising the price of its Market Tracker gas and electricity tariff for the first…
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Gas and Electricity Help Please :)
We were originally on Southern Electric for both gas and electricity. We've just switched to British Gas. We are on Pre-payment. Is pre-payment the cheapest way to pay for Gas and Electricity? I'm not really clued up on this type of thing. We started with British Gas in October. If we were to change to quarterly would we…
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cheapest prepayment? HELP!
about to move into a large flat with my husband and son, which has economy 7 heating. unsure of electricity supplier, does not have gas, need to know which is the cheapest commpany for prepayment meter? cant afford to do any other way! please help! :o
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Yearly energy consumption (help with meter readings please)
Hi there, I'm on Southern Electric and am paying £25 a month for my electricity, but have just been hit with an £80 bill due to an "estimation", I'm pretty good when it comes to energy saving I think but don't really know how this all works. I've just passed a year at my house and was wondering if anyone can tell me how if…
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Estimated billing
I have a BG dual fuel account paid by monthly direct debit.It uses estimated meter readings which are badly wrong ~25% high I have just tried to enter actual readings on their website. After the usual fun and games trying to remember log in details I eventually got into the account and it took meter readings.Then the…
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Gas meter problem?
I have my gas meter reading very high, I can't even put the reading online to Powergen EON because it says it's too much for the time used. Today I had people from national Grid repairing just outside my house what the said an old and big leak. Can this be a cause for me to be using more gas than normal and/or could it be…
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Energyhelpline.com and Quidco
Hello all Has anyone switched their electricity supplier through energyhelpline.com having firstly clicked through Quidco? I see Quidco is offering £13 cashback but my question is do you still get the £15 cashback you'd get if you went directly to energyhelpline.com as well? In other words do you get £28 total cashback if…
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Gas Meter check?
If you think your gas meter may not be accurate is it possible to get someone [from the utility company] to check to see if it's measuring correctly? Thanks G56
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So fed up with British Gas. Advice please?
I've just had a no show from British Gas. It was for my yearly safety and maintenance inspection, and should be between 12pm & 6pm today. I've just called the number on the appointment confirmation letter to find a recorded message saying that due to high demand in more important areas they are not in a position to arrange…
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Help with boiler and ch settings please
Hi there, We have just had new central heating installed, it's an ideal isar condensing combi boiler if that makes any difference. I've just been programming the thermostat bit(is that what it's called?) At the moment me and bloke are off work until January, lucky us so the settings I have gone for are: 7.30am-9.30am-…
