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Ebay Resolutions Help
hi all, I have never had this happen to me before so was hoping to get some advice. I sold an item for about £50 at the end of September and sent the item on the 2nd October as a standard parcel with Royal Mail. The buyer contacted me on Monday (8th October) to let me know that the item has not arrived, as the expected…
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How would you word feedback?
Hey i posted before about not recieving an item i bought and paid for on the 27th october. i paid on the 28th and it was getting sent 2nd class. seller told me to wait until monday and if it hadnt been recieved then, she would sort it out. i emailed her monday to say the item still hadnt arrived (11 days after paying) so…
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MyHermes via Payperparcel - lost parcel but no claims process
I sent a parcel with MyHermes via Payperparcel. on looking at their terms before booking it stated all domestic services have £50 compensation, did not mention for all couriers except MyHermes. Two weeks on I was notified the parcel was not delivered,tracking had it as being collected but that is it. Parcel Monkey looked…
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New symbols on sold page
Ok,...what have eBay done this time ? I'm home from work , logged in to check my sales and I have rows of symbols where I used to just have things like 'payment received' and 'feedback left' On the iPad I can't make heads of tails of what it is, I appear to have something like a symbol of a calculator, a star over a barn…
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paypal refund still took 20p
Hi I had transaction for an ebay item I sold. I refunded the transaction and paypal have stll taken 20p. Total fees was 88p. Is this normal? How can I get a full refund of the fees. Thanks Bye
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Package delivered item missing
Hi I just need some advice please. I sent an item to France a6 days ago and I have just had an email saying that the item had been delivered but the packet was torn and the item was missing. I just need to know if I need to claim and if so how or does the buyer need to claim? Any help would be great. Thank You
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One-off cheap freight movement within the UK... any suggestions?
Hi, for me at least, freight is uncharted territory - I'm not a business and don't have any accounts with any couriers. I'm looking for a cheap way to move half a dozen large packages, in total, dimensions of about 1 x 1 x 1 metre (3 x 3 x 3 feet) and weighting about 35kg in total from Devon to Sussex. I've been quoted…
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FREE LISTING ON EBAY 13/14th October
Its FREE LISTING WEEKEND 13th and 14th October. Usual terms apply. hth CWxx
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Ebay Rebranding
Anyone noticed when you login now they have changed the font and spacing of their name?
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eBay -Buyer demands refund after closed Resolutions Case 6 months Later!
Hi there, I am a private seller and sold 4 identical lights on ebay. The buyer stated that 1 was missing a tiny screw, I sent another but it was the the wrong one so sent another. I then got a message that upon cleaning the items, the buyer noticed another screw was missing, I had a spare light that I was going to keep, so…
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Reclaiming Ebay fees
I recently sold an item which buyer is not happy with. I have agreed with buyer to give a refund and have just received the returned item. Before I issue a PayPal refund, what is the procedure for reclaiming my final value fees.
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Payment for Gumtree
How are Gumtree payments normally arranged if someone can't collect in person but by post? Do I ask them for a cheque and wait for it to clear, what are the risks in giving out bank details fir BACS, what about Paypal but not sure if they have it.
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Foxsat PVR refund
I bought a new Foxsat box from a company on Ebay last week, straight away we noticed the remote had a big crack across it, I emailed with a picture and called the seller but no reply so I messaged them and they said send it back which I was going to do this week. Anyway, now we have had the box for a few days there are…
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Need advice what software to use
Hello everyone! I have read several threads and comments and was impressed with the quality of responses, thus decided to join the community :) I believe there are secrets to success as well as good advice. That is why I've decided to share my experiance and ask about your opinion. Selling on eBay, I've tried out a lot of…
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I Can't Get Into My Ebay Or into Paypal
For the past hour I have been trying to get into My Ebay but it won't let me. I was able to this morning when I printed out an invoice for a sale, but when I tried to go back and mark the item as Dispatched, it just tried to connect and then just sat there unchanged. I tried to go to paypal and got the same thing ( or…
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Buyer knows i dont post abroad- but won the bid anyway!
Hi. I am selling a DVD on Ebay. Yesterday i got an email from someone saying they had bid on the DVD, but then realised i dont send internationally, and she is in Spain. She asked if i would post the DVD to a UK address instead of her Spanish address. I said 'no', i only send to paypal addresses. Anyway, later on that day,…
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Sending something to Italy (tracked)
Hi, A buyer has asked about sending my item to Italy. Read a few comments and looks like a lot of items go missing. If he agrees to bank transfer what is the best way to get it there?
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Confused!!
Hi All, Sorry if this sounds silly but just wanted your opinions please. I have had my eye on a wedding dress on Ebay and it was due to end this morning. Seller had it for £250 starting bid or £450 buy it now. 5 mins before the end I bid £250 as that was the max I wanted to spend plus courier charges. Almost as soon as I…
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Paypal email - is this a scam
Just received this from "Paypal", i assume its a scam? Verify your PayPal Account Dear xxxx , PayPal will discontinue your account services . If you have created a PayPal account, the information you stored in it would be deleted from the PayPal database in the next 48 hours. To protect your account , and to continue using…
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PayPal payment question
I am a very infrequent buyer on eBay and recently bought an item via "buy it now" and paid via PayPal. I paid via my secondary and verified card (a credit card) for added protection. This payment is now held pending until 16th October until the funds are verified. I just thought it was like a normal credit card payment and…
