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Got a empty box.
So I bought an item off ebay, What a load of bull. I got the item, Opened the box and its empty (sent by Recorded cleaver idiots) I open a dispute with paypal, they turn around and said send the item back. I emailed CS who said, ok we will add a note and you will get the outcome in 30 days. I then emailed back saying the…
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PayPal Dispute - Buyer Protection? I don't think so
So I brought some merchandise online through paypal, which were never posted £225 was paid for them. Didn't think twice about paying for them as Paypal was so "buyer friendly" and offered "buyer protection". When I did not receive the goods I obivously raised a dispute. To my disgust this is the email I received today…
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Zero feedback bidder, what should i do?
Hi, Wonder if anybody can give me some advice on what to do. I have an oven for sale on ebay at the mo, and currently sitting at £600, with a zero feedback member as the highest bidder. This bidder has not been involved in the bidding up to £600, but has now placed a bid taking it to £605. From looking at his bidding…
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Feedback
I have just received an email from Ebay asking me to leave feedback for 2 items where the buyer did not pay and a dispute was opened and now over and the item was relisted. How should I deal with this please? TIA
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changes to ebay and new user agreement
Hi Im sure i remember a few months back reading that from June or July ebay were making some changes? On another note ive had an email from ebay re changes to user agreement from July
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Why Do ebay Force us To Refund But Don't Refund Themselves?
Something occurred to me recently, during a discussion on another thread. The basis of the thread in question was that paypal and ebay were forcing a private seller to refund a buyer. any one who auctions goods is not legally obliged to accept refunds, but paypal set debt collectors onto him for the funds. What i find…
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Small claims court - HELP
Hi I am owed about 1800 from someone and ive decided to take them to the small claims court Do i need to write and give them x amount of time to give me the money back and do i mention if its not received within x amount of time i will take them to the small claims? thanks
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Said i dont accept returns, but they are returning it..
Hi, i sold an item on ebay about a month ago. I said in the listing that i do not accept returns and to ask any questions before they bid. The item was brand new, had a clear photo, came with tags etc. But the buyer said that they want a refund as it is not as described (i dont think it fit) They opened a dispute through…
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welcome to scambay
[FONT=Arial, Helvetica, sans-serif]I got this email today from ebay Though they should just change the name to scamBay, as thats what it seems like people are going to be doing. Just wondered what other peoples thoughts were on this We announced on 16th April 2009 that the dispute resolution process on eBay would be made…
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Ripped off.
Hello there. I'm wondering what any of you would do in this situation. I regularly swap/trade on a community on LIVEJOURNAL. I sent a girl who was auctioning her clothes on there $60 through paypal on feb 14th this year. After waiting a couple of months hadn't received anything so e-mailed her asking where my stuff was and…
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E-cheques!!!
Help, think Ive been done! A buyer purchased some stuff from me on Ebay and paid via E-cheque. I was advised that I would have to wait 7-9 days for this to clear and I would receive confirmation when it did. Two days ago, I received an email saying funds were now available, I checked my paypal account and the funds were…
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Is this the right place for a guitar sale?
Hi Bit of a rambling post, apologies! We are holding a pitch at a car boot on Sunday. I am thinking about selling my guitar (acoustic with electric capability) and case. Basically used the guitar twice so it's in perfect condition! I'm not sure however, that a car boot is the right place for such a good quality guitar? In…
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DSR Reports (Domestic v International)
I've just run a quarterly report off of my my DSR and they make for some very interesting reading. Item as described UK 4.86 RoW 4.7 Comms 4.95 4.68 Dispatch 4.97 4.74 P&P 4.9 4.58 3/4*UK 5*UK 3/4*RoW 5*Row 8% 91% 20% 79% 4% 95% 20% 79% 2% 97% 20% 79% 11% 88% 31% 68% Evidence that whilst international sales are nice they…
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Buyer wants to buy it now
Before anyone doesn't read all of what I say I am NOT going to change my auction to a buy it now :D I have been contacted by an ebay member using the 'ask seller Qu' they've asked me for a buy it now price for 2 of my items. What I want to know is have they broken any ebay rules? If so where do I report them? TIA
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sent special delivery, not delivered who is at fault
I sold tickets through Ebay for an event today that starts at 11am. I sent them special delivery guaranteed by 9am which cost be £11 (I only sold the item for £12 plus £5 postage - i didnt expect postage to cost so much). Anyway the person hasnt received them and when i called royal mail they said they attempted to deliver…
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Ebay sale, not enough money received?
After selling just short of 200 items recently I knew I would have a problem. Basically I sold an item for £7.00 + 96p postage so thats £7.96. I get nothing from the buyer and after chasing them, the buyer has feedback of 2 so start preparing for a none paying bidder. 2 weeks after the auction end I received £7.10 in an…
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Cost of Sending a cd to Russia
A buyer in Russia has asked how much is it to insure the cd against loss (it was a rare cd) I looked in Paypal's postge for airmail small packets 3-5 days and it states that if you get proof of postage it is insured for up to £36. The buyer seems to think any item sent to Russia from the UK will take approx 2 weeks and…
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How long for an eBay cancelled transaction case to show?
I cancelled a transaction because the buyer had the wrong address on PayPal. We agreed to cancel it and I'd put a BiN so he could buy it again and repay when he changed his address. I've opened a claim to claim my fees back but when I check on the status it says details aren't available and to check later. In the…
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Seller non performance
How do you report someone for seller non performance? I won an item 11days ago and never received, opened a dispute on 7th day and suddenly seller can communicate!! she said she would post weds i said okay, i'll let her know when i receive them...now she's refunded and said i was impatient (shes been out of country to a…
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Auctiva - will be charging
Just got an email from Auctiva stating they will now be charging for their services. link to pricing table http://www.auctiva.com/edu/entry.aspx?id=Auctiva-Enters-New-Era I have pasted some of the email You are an important member of the Auctiva family. We are proud to have been able to provide you with our eBay listing…