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How long for an eBay cancelled transaction case to show?
MilkyJoe
Posts: 505 Forumite
I cancelled a transaction because the buyer had the wrong address on PayPal. We agreed to cancel it and I'd put a BiN so he could buy it again and repay when he changed his address.
I've opened a claim to claim my fees back but when I check on the status it says details aren't available and to check later. In the resolution centre it says I have no open cases.
I've opened a claim to claim my fees back but when I check on the status it says details aren't available and to check later. In the resolution centre it says I have no open cases.
The View Belongs To Everyone
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Comments
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I did one last week and mine showed straight away.
I wonder if ebay started their Friday morning maintenance early?I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
2 days and still no sign of any open cases.The View Belongs To Everyone0
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I emailed eBay to ask. They sent an email saying:
"To help you as quickly as possible we're sending
you a response which covers questions about fees. Please scroll down to
the section which is most relevant to your query..."
None of these answered what I was asking.
Is this their way of answering, or should I expect a proper reply by a real person?The View Belongs To Everyone0
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