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Stansted airport lounge refund refused
In common with so many others, our holiday to Turkey was cancelled hours before we were due to leave because Turkey was taken off the safe list by the government. We have been refunded everything, with the exception of the lounge at Stansted. They are refusing to refund the £54 because we didnt give 24 hours notice - which…
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HSBC banking statements 2004
hello, not sure if right place so apologies. I have a critical need to find a transaction between two HSBC account during 2004. Can anyone help?
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Furlough unpaid employee since May
Hi there, We managed to keep paying a brilliant employee until May 2020, but ran out of cash. Employee is still part of the team and on our systems but isn't getting paid and hasn't gotten another job. Can I put this employee on furlough from now if the last RTI for this employee was May 2020? Thanks for the advice!
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Brittania hotels refund issue
My daughter booked a stay at a Brittania hotel which she couldn't keep due to the last lockdown. She has contacted them a few times but no reply. There was a message on their home page stating that they would contact guests due to stay during lockdown but they didn't contact her. She has now contacted them again and they…
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Any chance of a deposit refund?!
Hi All, Apologies if I'm going over old ground, i'll try and keep this brief: * Booked a package holiday via on OTA for Oct 20 in Feb 20, with a £500 deposit; * Balance due in Aug 20, at which point I was still waiting on three companies to refund a holiday booked for Mar 20 which was cancelled; * I was therefore extremely…
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Shielding
I received a letter from my GP in May advising that I shield, which I did. However when shielding was paused I was very worried and anxious to return to the job I loved on an eye clinic, because of needing to use public transport. As I hadn’t been out for so long I didn’t feel safe to get on a bus. So I emailed my Trust…
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Furlough only employed since september
Hi My OH has only been emplyeed since september on a zero hours contract. Under the new scheme i believe he can be furloughed however im confused on his hours. Hes worked 160 hours between september and 30th october. Ive seen that to work out normal pay you average over tax year 20/21 - however if youve only been employed…
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Zero hours Contracts and SSP for self Isolating
My son is a University student who is on a zero hours contract with Robert Dyas while studying. He is currently self Isolating as a flatmate's girlfriend has tested positive for Covid 19. Is he eligible for SSP even if the company have no work for him at the moment?
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TUI credit note
Took TUI credit note in May rather than a refund. TUI applied a %20 bonus for agreeing to a credit.Tried to book a holiday to Tenerife in June 2021. TUI are currently offering £250 discount if you spend £2000 or more, but i have been told all those who took a credit note will not be elligible for any money off shown on the…
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If non refundable deposit was quoted - can I get this back due to Covid
I wonder if anyone can help me. I was due to take a course
this month after it was postponed during the first lockdown and now postponed
again. The company is saying that they will give refund but will not refund the £500 deposit
which stated it was non refundable in the t and c’s at the time of booking in
January. They…
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Furlough pay
Hello my daughter is 17 and a waitress at a local restaurant, she is paid cash in hand and works around 20 hours a week but has been told she won’t get any furlough pay as it’s too complicated to work out!!
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MSE please chase LV
The table of annual travel policies that have expired states MSE are still waiting to hear back from LV regarding covering claims..Please can you follow this up as they have rejected my claim for a non refundable hotel in the Canaries I booked in February for a visit in November. I did not renew my policy in October and…
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Any financial help if you are self employed but also have rental income
Hi all I can't seem to find anything on this no matter where I look so thought I would ask here. My income comes from self employment, though most of it is classed as rental income, not self employed income. It isn't enough to live off so I also work as self employed. This has totally dried up this year so there is a…
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Car Finance Payment Holiday
Hi. I’ve contact my PCP car finance company to request payment holiday but have been told they are waiting for FCA guidelines so wanted to check this is accurate and if it is simply a matter of me waiting for such guidance to come through to them?
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SEISS grants and finding part time employment
I have been trading for over 20 years as an outside caterer. I have had two small jobs for wakes this year and have bookings for next year and 2022. To keep my sanity and help pay the bills i have got a part time job for 10 hours a week, however i have to do a months training, 5 hours a day. Will i be eligible for the…
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PAYE
I’ve recently opened a hair salon on Oct 5 2020 and taken on the employment of a previous employer who worked there before. I applied for her PAYE before the cut off date of Oct 31 2020 but her HMRC reply came back that she hadn’t worked since April 5 2020. We knew this was a mistake or typing error as there was proof she…
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unpaid leave
Apologies for crashing someone else's thread - not my intention. I started a new job in February this year, throughout Lockdown from 1st April I was furloughed. In July I started back to work - working only 3 days a week as it was part furlough part employer paid. The business is travel trade.... bringing tourism to the…
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Top University refusal to claim Furlough
My query is around recent events a top University and Uni Temps and the refusal utilize Rishi Sunak's extended furlough scheme. I really need help with this. I am employed as a Class Instructor at a uni/public gym . I have worked for them since 2018 and was able to top up my income previously with 80% of my average…
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I cannot work from home I work for the NHS
I cannot work from home so what tax relief will I get, shouldn’t I get the same as those working from home? I travel 50 miles a day and pay for parking I work 37.5 hours a week and continue to do so , what relief is there for me?
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Westfield Country Park
Hi can anyone help! I booked a weekend away for my fiancées 30th. We were due to arrive on 20th November for 2 nights however due to national lockdown this has been cancelled. I have requested a full refund only to be told that there policy is a credit note or change of date. This doesn’t work for me as it was for a…
